krly79

So I'm about ready to buy a stall and just deciding what I want. It's been a couple of months w/ two emails to EDGE and two phone calls and I can't talk to anyone that can tell me what the lead time is on their custom street edge converters. I would like a general idea as to how long it's going to take to get, but I can't get that. Is this how there customer service is? I really wanted an EDGE street edge 3400-3600 w/ 2.45 STR, but the way this is going I might just have to pay a little extra to PI 'cause at least they answer my questions.

cliff notes:

Q: Is Edge Racing Converter's customer service always bad?

AutomagicLS1

iTrader: (18)

I had a 3800 in my mustang. It took just about everything out of the gate but it fell on its *** up top as well as what I have heard about their converters after I did some research . Just my experience but they are explosive off the line

PBA

I am a distributor for Edge torque converters, and the lead time is about 3-4 days. I have not had any problems with them over the last 3 years. Let me know if I can be of any help here.

performabuilt

iTrader: (25)

From what I have read edge seems to have a good converter I haven't read about many failures in the many forums I spend time in , There customer service well its ok I think they depend more of there distributors for that.
Of interest our converters also have a great rep and we have customer support and a two to three day usually less handling time on them also, Check then out on the performabuilt website,

buffman

iTrader: (9)

guess that would depend on the STR ratio you got. Get something high and it's going to lack up top. But I won't disagree with you. They're very good converters, very efficient. Prolly not as efficient as a Yank (as backed by a few fellow b-car members who have ran both) up top, but Edge Converters do hit pretty darn good down low

RegalX

I just bought a Edge Converter, very nice piece, customer service was great for me, call and talked to Andre, down to earth and seemed to know his stuff. On their site they advertise to be very effiecent, I got a 3200 with a 2.4 str, just putting around the block but moved when i took my foot off the break and hit pretty hard when i stepped on it some, we'll see what it does this spring at the track

SuperZ

iTrader: (2)

My Pro Edge is on the way.Andre was very good with customer service with me.My custom verter he said would take 5 days to make then be shipped out from cali.Im anxious to get this thing.

slagger

iTrader: (1)

Took me alittle longer to get because it was around the hoildays and they shut down for 1-1/2 weeks for maintenace. I have the 3000 w/2.4 str and it rocks, around town is good and when you get on it, it moves this was the fastest my car has felt w/ my 3.42 gears.
I been wanting to go to the track but with my hours of work I can't for now.
Edge is a very top notch company just like the pictures.

Darracq

iTrader: (1)

They told me 5-6 days last week.

krly79

Well, I called yesterday morning and I still haven't gotten a call back yet. This is the second time I've called and I've sent two email previously in the last two month and I still haven't heard from them. I really would like to support them because all I hear are good things about them, but I can't buy something from someone that doesn't want to sell me anything. I might be forced to go with a Yank or a Vigilante, but I really want an Edge.

buffman

iTrader: (9)

well just call them again. Everyone gets busy sometimes. Emails can be dropped sometimes.

krly79

I'm really trying. I'm not saying they horribly suck, I really do want an Edge, but I want some answers.

SuperZ

iTrader: (2)

thats wierd.He called me after sending a email to him.Im sure there just bizzzy.Hopefully with my converter

krly79

So it's your fault I called again today and Andre called me back. He said that as long as your under 2.47 STR it doesn't effect your 1/4 mile time due to efficiency loss and it'll take about 5-6 days to ship.

Street Edge 3400-3600 2.45 STR for me

RegalX

glad you went with and Edge, you'll be happy with it

motorbuilt

iTrader: (17)

There is one guy really at EDGE, almost a one man operation. Andre the owner. He is the goto guy that will do you exactly what you need.

I have ordered several from there and had great service. I got my converter's on average 5 business days after ordered..

I swapped from a Vigilante to an EDGE of the same stall and picked up 3 mph and 3 tenths on a n/a 9 sec car.

My 4200 pro edge is awesome for the money in another car.

krly79

Well, appearently the people that answer are a pager service. They take a message and leave it for him. Then he calls when he gets it. Talked to him a couple of time and he gave me his direct number to his desk. Great guy that Andre. 3600 Street Edge w/ 2.45 STR being built for me. I can't wait

motorbuilt

iTrader: (17)

You're going to be very happy.

I bought a 4200 pro edge in my 8 sec turbo mustang and I cant wait to see it put it on the bumper

Red on Red WS6

I have had my 3000 stall 2.4 STR for over 2.5 years and I am very happy with it. The transmission runs cool with my B&M super cooler, probably lost a full sec. off my quarter mile using the converter.

Pimpium57

iTrader: (104)

Anyone else have any knowledge/experience about these converters being weak on the top end?