(QTP) "supposed" broken catt turns out to be....
04-04-2005, 04:08 PM
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(QTP) "supposed" broken catt turns out to be.... well i had recently bought some QTP LT's and there catted Y, and after installation and about 800 miles with the new exhaust, i started to hear a really bad rattling that sounded like it was coming from the passenger side catt...so i called up Ken, and Barry at QTP and told them of my problem and they sent me out a new carsound cat ASAP....well over this past weekend i took the car to a exhaust shop to get the new cat put on and "broken" one off...after taking the Y off and checking the catt for broken peices i noticed there were none and the cats were fine, well come to find out the Y was actually in perfect working order and when i installed the new Y i took off the stock mounting bracket that mounts to the transmission b/c there Y doesnt have this connection...well i left a bolt loose and that was causing the rattle (terrible, embarresing rattle i should add) so i called Ken @ QTP and told him the good news and that i would just send the new cat back, or purchase the catt from them so i could have it as a spare just in case one did break eventually...but ken said since i was honest and called them back that i could have it for free!!! 
so im pretty happy bout that, and i know that was a long post over getting a catt for free but i think that shows the kinda guys and service that QTP has working for them!! so i really appreciate it ken....
thanks again,
Jon
so im pretty happy bout that, and i know that was a long post over getting a catt for free but i think that shows the kinda guys and service that QTP has working for them!! so i really appreciate it ken....thanks again,
Jon
04-04-2005, 04:18 PM
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Originally Posted by SilverStreak1830
well i had recently bought some QTP LT's and there catted Y, and after installation and about 800 miles with the new exhaust, i started to hear a really bad rattling that sounded like it was coming from the passenger side catt...so i called up Ken, and Barry at QTP and told them of my problem and they sent me out a new carsound cat ASAP....well over this past weekend i took the car to a exhaust shop to get the new cat put on and "broken" one off...after taking the Y off and checking the catt for broken peices i noticed there were none and the cats were fine, well come to find out the Y was actually in perfect working order and when i installed the new Y i took off the stock mounting bracket that mounts to the transmission b/c there Y doesnt have this connection...well i left a bolt loose and that was causing the rattle (terrible, embarresing rattle i should add) so i called Ken @ QTP and told him the good news and that i would just send the new cat back, or purchase the catt from them so i could have it as a spare just in case one did break eventually...but ken said since i was honest and called them back that i could have it for free!!! so im pretty happy bout that, and i know that was a long post over getting a catt for free but i think that shows the kinda guys and service that QTP has working for them!! so i really appreciate it ken....
thanks again,
Jon
so im pretty happy bout that, and i know that was a long post over getting a catt for free but i think that shows the kinda guys and service that QTP has working for them!! so i really appreciate it ken....thanks again,
Jon
Tyler
04-04-2005, 04:50 PM
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deffenitly, i havent really purchased alot of parts for cars, this is my first Fbod that is accually mine to mod...so having these good experiences upfront is pretty reassuring for me....but i always hear about bad experiences with dealers and whatnot so when something good happens i feel it should be shared...especially since QTP is such a big provider to the LS1/LS6 community, i felt obligated to share this with you guys so one day when someone is doing a search about headers (QTP) they can see something good, and that might just be what helps them with there decision...your situation for instance...
Jon
Jon
to QTP. Great customer service guys.