So much for quality control.... ("new" water pump from Advance)
10-25-2007, 10:50 PM
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So much for quality control.... ("new" water pump from Advance) So my factory water pump has given up the ghost at 89k. I went to Advance last night and ordered a new one. It came in today and I stopped by on the way home from work to get it. I took it out of the box at the store to look it over and there was a real nice crack down the base of one of the fittings. It was about an inch long and had spiderwebbed some. Looks like the bore wasn't large enough when the fitting was pressed in... 
The store took it right back and ordered another that will arrive tomorrow, but....
This was supposed to be a new water pump with a lifetime warranty, etc....but I'm nervous now about using any others from this source. I should've called Gene Culley and had a Genuine overnighted.
I'm honestly not all that impressed with how the pump looked either - tons of casting flash and rough edges on the thing. If the EWP wasn't several times more expensive, I'd jump on one of those and deal with the short lifespan issues. At least those have some kind of qc going....
Don't mind me - just ranting.....
Dan
The store took it right back and ordered another that will arrive tomorrow, but....This was supposed to be a new water pump with a lifetime warranty, etc....but I'm nervous now about using any others from this source. I should've called Gene Culley and had a Genuine overnighted.
I'm honestly not all that impressed with how the pump looked either - tons of casting flash and rough edges on the thing. If the EWP wasn't several times more expensive, I'd jump on one of those and deal with the short lifespan issues. At least those have some kind of qc going....
Don't mind me - just ranting.....
Dan
10-25-2007, 11:08 PM
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So my factory water pump has given up the ghost at 89k. I went to Advance last night and ordered a new one. It came in today and I stopped by on the way home from work to get it. I took it out of the box at the store to look it over and there was a real nice crack down the base of one of the fittings. It was about an inch long and had spiderwebbed some. Looks like the bore wasn't large enough when the fitting was pressed in... The store took it right back and ordered another that will arrive tomorrow, but....
This was supposed to be a new water pump with a lifetime warranty, etc....but I'm nervous now about using any others from this source. I should've called Gene Culley and had a Genuine overnighted.
I'm honestly not all that impressed with how the pump looked either - tons of casting flash and rough edges on the thing. If the EWP wasn't several times more expensive, I'd jump on one of those and deal with the short lifespan issues. At least those have some kind of qc going....
Don't mind me - just ranting.....
Dan
The store took it right back and ordered another that will arrive tomorrow, but....This was supposed to be a new water pump with a lifetime warranty, etc....but I'm nervous now about using any others from this source. I should've called Gene Culley and had a Genuine overnighted.
I'm honestly not all that impressed with how the pump looked either - tons of casting flash and rough edges on the thing. If the EWP wasn't several times more expensive, I'd jump on one of those and deal with the short lifespan issues. At least those have some kind of qc going....
Don't mind me - just ranting.....
Dan
Turned out my waterpump was fine, so I returned the pump the Advance. The weephole was dry despite the dealer's claims, they just wanted to make $575 off of me by offering to change it with the coolant flush
10-26-2007, 07:18 AM
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Ya know what's bugging me now? If they can let something with such a big crack on the side of it ship out, what's to say the internals of the next one won't be any better? sheesh...
10-26-2007, 08:53 AM
#5
Give us a call and we can get you a genuine GM part to you ASAP! We're your one-stop source for ALL your GM parts needs!
Tell advance to take theirs back and refund your money (they can do it, I did it at Advance every day for years working as a store manager)!
Tell advance to take theirs back and refund your money (they can do it, I did it at Advance every day for years working as a store manager)!
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10-26-2007, 09:15 AM
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Thanks Matt! I'll use you guys next time. I have an event tomorrow morning I'm trying to get the car ready for, but if the pump that shows up today is a bust, I'll be calling you. Saturday morning delivery? lol. 
Dan
Dan
10-26-2007, 09:31 AM
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We can do Saturday morning delivery (it's not cheap for a heavy water pump, but we can do it).
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10-26-2007, 09:46 AM
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Yep, something else you can blame on Global Warming. That's not right it's free trade. But if you go back to a dealer and ask for a Genuine GM replacement part you'll more than likely get a little better unit.
The reason they give you a life time warranty is they are playing the odds. The odds of you selling or trading the car are greater then you keeping it. Your lifetime warranty isn't transferable.
The reason they give you a life time warranty is they are playing the odds. The odds of you selling or trading the car are greater then you keeping it. Your lifetime warranty isn't transferable.
10-26-2007, 10:18 AM
#9
On most cars, after a few years, parts become "rebuilt" due to manufacturer stopping production. I see brand new Mopar parts broken right out of the undamaged box. It's a wonderful thing when you're a service advisor and you had a tech order a part and the customer returns only to be told you had to reorder it.
10-26-2007, 11:35 AM
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On most cars, after a few years, parts become "rebuilt" due to manufacturer stopping production. I see brand new Mopar parts broken right out of the undamaged box. It's a wonderful thing when you're a service advisor and you had a tech order a part and the customer returns only to be told you had to reorder it.
Lane
10-26-2007, 11:45 AM
#11
I just bought one from Pepboys about a month ago & it looked fine to me. Was a little more bulky lookin than the stocker, but I didn't notice anything that would cause alarm. Hell it even came with the good thick metal/orange o-ring gaskets like stock, instead of the thin black o-ringed ones you get from GM now.
