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Let me tell you some words about Frank and Performabuilt

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Old 01-27-2009, 06:12 PM
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Default Let me tell you some words about Frank and Performabuilt

While I have not put enough miles on the new transmission to really comment on the longevity or durability of the new level 2 4l60e and 9" 2800 stall I bought from Frank at Performabuilt, I have plenty of experience with the company as a whole.

Hands down, Performabuilt is the most wholly dedicated, absolutely customer-centric business that I have ever had the pleasure of dealing with, automotive related or otherwise. Of course, giving credit where credit is so obviously due, I must acknowledge Frank publicly for this.

Nowhere have I dealt with somebody who seemed so entirely willing to answer every stupid little question I could come with, no matter how trivial it may have seemed if posted on a forum. He's available at the most ungodly of hours to talk shop or answer questions or even to just shoot the ****.

There are not enough kind words to express my gratitude for helping me troubleshoot my first transmission install and for the support and assistance in choosing the perfect product for me. At the moment, I am an extremely pleased customer. If the transmission only holds up HALF as good as Frank's service, it's STILL going to last longer than the car I put it in.

Good job mang, keep it up!
Chris
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Old 01-27-2009, 06:19 PM
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thanks for the good words if you need anything else just let us know BTW this is Robert, Franks asst.
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Old 01-27-2009, 06:23 PM
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Yeah, Frank needs his nap. LOL. The guy is always online at like 3am.
Old 01-27-2009, 06:29 PM
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i ordered a stage 2 with a 3kstall almost 2 years ago and i put about 5k miles. it works perfectly and this trans is going in my brothers grand national. he plans to make 600-700rwhp and we aint worried about breaking it. he traded me his built 400 for my ls1swap.
Old 01-27-2009, 06:50 PM
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yeah frank is online at some weird hours I have had some problems with my personal builds and have had to inqure at around 1 am
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Old 01-27-2009, 07:34 PM
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Frank spent time today answering my newbie questions on stall speed for my TQ, i'm sure he answered these same questions thousands of times....and still took his time to make sure i was comfortable with the explanation I also see him on threads here answering and helping people all day long
Old 01-27-2009, 07:37 PM
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Thanks Guys its what I do and I love doing it really
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Old 01-27-2009, 08:57 PM
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Frank answered my panicked call from the side of the road. Can't beat that with a stick.

BTW the problem was caused by my cooler lines, not his trans. I got that off the road so quick when I saw smoke it was really amazing to me.

Crisis averted. I still have my trans.
Old 01-28-2009, 07:23 AM
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Good job Frank, Your customer service is top notch

Chris
Old 01-28-2009, 08:59 AM
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Originally Posted by performabuilt
Thanks Guys its what I do and I love doing it really
Was checking out your web page, I didn't see any C5 tranny packages, do you have any ?

Thanks
Old 01-28-2009, 09:01 AM
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I agree. When they sent me my trans, UPS damaged it. They had a new one on its way within two days! Thanks again frank!!
Old 01-28-2009, 09:45 AM
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Originally Posted by BlownVette 2001
Was checking out your web page, I didn't see any C5 tranny packages, do you have any ?

Thanks
Yes we do have those with a little different twist, While we do not have cores for those available, We instead will ship yours to us build to any level you need and return to you,
Pricing is as listed and we send you the crate and handle all shipping to and from
Frank
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Old 01-28-2009, 10:30 AM
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Originally Posted by performabuilt
Yes we do have those with a little different twist, While we do not have cores for those available, We instead will ship yours to us build to any level you need and return to you,
Pricing is as listed and we send you the crate and handle all shipping to and from
Frank
Thanks Frank,

I'm going to be converting back from a six-speed to an auto tranny in my 2001 vette in a few months when I get it home from the paint shop.

I bookmarked you for when the time comes. I gues I gotta go find a core now.

Tony
Old 01-28-2009, 11:29 AM
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yup cool guy for sure.
Old 01-28-2009, 11:36 AM
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Originally Posted by Circle-D
Good job Frank, Your customer service is top notch

Chris

Thanks Chris I apreciate that
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Old 01-28-2009, 03:36 PM
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Definitely...I just finished ordering my Level-2/Stall combo and Frank was Johnny on the Spot. I fudged the order page and got over-charged (totally my fault, nothing to do with PerformaBuilt) and before I had time to rip out my first handful of hair, Frank emailed me saying he saw what happened and was already fixing it. I was floored by the immediate responses and customer service, he made it clear that he's there to take care of ya...if that tranny is half as cool as Frank is, I'm going to buy it a beer instead of installing it.

Matt
Old 01-28-2009, 09:13 PM
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Frank is a good guy. He answers any questions I have even if its during the day or at 2am online. Thanks again
Old 01-29-2009, 05:58 AM
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Dang why all yall tranny sponsors gotta be so good? Makes a helluva time tryin to choose one for a build!!!!!!!
Old 01-29-2009, 05:42 PM
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Nothing but good to say about Frank and Performabuilt.
Old 01-29-2009, 05:46 PM
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Performabuilt for tranny shop of the year. Oh wait, we are still in January.



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