Racer's Lounge - paypal... what a bunch of morons
night ryder
02-23-2009, 03:45 PM
so i found out today that paypal took out 730 bucks out of my bank account. totally confused i went into my account and seen there was a 730 dollar transaction. just thought somebody bought something off my ebay account and hacked my paypal password. i was not really bothered by it, as i figured it was bound to happen some day. i knew i would just get my money back. well after further investigation by myself into the transaction i found this.
my address changed (it was unconfirmed) to some Indonesia addy
was NOT my ebay account
paypal THEMSELVES put a dispute on it
and even after all of that, they still cleared it. WTF?????? i guess i need to open a separate bank account with a debit card, and keep no money in it, so paypal cant do this again. pretty messed up how low there security is considering how many bank and credit card numbers they have :barf:
FlashLCD33
02-23-2009, 04:12 PM
Sounds like someone has a keylogger on your comp and found out your password themselves.
The same thing happened to me. I called paypal as soon as I noticed it, and they said someone logged in to my acct simply by entering my password. They sent $6xx dollars somwhere, I went to my bank and said they were unauthorized charges and they were refused.
Vendetta
02-23-2009, 04:16 PM
Yeah, they can be incredably rediculas.
84MonteSS
02-23-2009, 04:19 PM
Yeah, they can be incredably rediculas.
:jest:
108dragon
02-23-2009, 04:31 PM
Wait. It gets better;
Eventually paypal will realize that THEY failed and it wasn't your fault. At that point, you will start getting the cheesey automated responses citing thier user agreements, rules, and such -if you aren't getting them already.
And it won't do you any good to try to seperate your money from them as they require you to post a credit card number with them. The only real way around the crap with them is to use a debit card that doesn't allow an overdraft and transfer all your funding out of that account as you get it. It won't keep them from putting your paypal account into negative numbers. But it will keep paypal and anyone else from drawing money from you without your authorization. You will have to physically put the money on your card before paypal can draw it through thier transaction proceedure.
Red97Z
02-23-2009, 04:33 PM
:jest:
:jest:
AznMuscle
02-23-2009, 04:37 PM
I almost spit my food all over my comp Vendetta. Thank god my boss left early lol.
nrs2420
02-23-2009, 05:04 PM
Yeah, they can be incredably rediculas.
:rotflmao:
miller456
02-23-2009, 05:26 PM
From what ive read from a lot of people on here many of you know nothing of how Paypal actually works. I am not here to start and argument but PayPal CANT stop a transaction from clearing or posting to your account. The only thing they can do is put a hold on the money that was sent to the recipient of the funds. Then what PayPal must do is investigate the transaction to determine if it was fraudulent or not. While this is going on PayPal may reverse the payment back to you, however they will not release the refund until the payment has cleared with your bank.
Btw its not paypals site that is getting "hacked" into, its your password thats insecure. Your account is only as secure as you make it, if you have a virus or keystroke logger then your just providing this information to a fraudulent user. Or if you got an email what was a fake paypal email and you clicked on the link to log into your account, you just gave someone your password. If you say the payment is on hold then that means that PayPal is investigating the transaction already for you. If you are upset about it posting to your account you should invest in a security key for your PayPal account. I work at PayPal and made a thread for ebay and paypal questions and have helped many members out here. Feel free to ask me questions if you like.
108dragon
02-24-2009, 10:37 AM
From what ive read from a lot of people on here many of you know nothing of how Paypal actually works. I am not here to start and argument but PayPal CANT stop a transaction from clearing or posting to your account. The only thing they can do is put a hold on the money that was sent to the recipient of the funds. Then what PayPal must do is investigate the transaction to determine if it was fraudulent or not. While this is going on PayPal may reverse the payment back to you, however they will not release the refund until the payment has cleared with your bank.
Btw its not paypals site that is getting "hacked" into, its your password thats insecure. Your account is only as secure as you make it, if you have a virus or keystroke logger then your just providing this information to a fraudulent user. Or if you got an email what was a fake paypal email and you clicked on the link to log into your account, you just gave someone your password. If you say the payment is on hold then that means that PayPal is investigating the transaction already for you. If you are upset about it posting to your account you should invest in a security key for your PayPal account. I work at PayPal and made a thread for ebay and paypal questions and have helped many members out here. Feel free to ask me questions if you like.
"I am not here to start and argument but";
I was kinda wondering who would post this... then I got to the bottom of it and read; "I work at PayPal and made a thread for ebay and paypal questions and have helped many members out here. Feel free to ask me questions if you like." Makes perfect sense now.
There are only two kinds of eBay members; Those who have had problems with paypal, and those who will. To anyone who hasn't had problems and think they won't; I'll just hide and watch. Only reason most sane people still use paypal is eBay forces it (you DID know eBay owns Paypal, didn't you)and its the only game in town.
I have kept ALL my email correspondance with paypal and will gladly give it to ANYONE here who wants to see it. It is all horseshit skimming, sidestepping, and skirting the issue at hand. Most of it is obviously automated messaging. Didn't help a bit. At least now when they #%*& up my account, I have someone tangible to lay into. :eyes:
-no personal offense intended, Miller456. Just business.
riceburnerZ28
02-24-2009, 10:51 AM
paypal can be stupid ! For instance I just got my paypal account restored after 3 years. They limited my account because of possible fraud activity and I needed to verify my bank account info and address which I did 3 yrs ago and so the other day I called and they said nobody got around to verifing the info and within a couple of seconds my account was good again..freakin idiots !
rusty2198
02-24-2009, 10:57 AM
Yea I was hit for $1200 last year but paypal immediately fixed the problem. Man I freaked the F*ck out when this happened
KeyserWS6
02-24-2009, 11:13 AM
"I am not here to start and argument but";
I was kinda wondering who would post this... then I got to the bottom of it and read; "I work at PayPal and made a thread for ebay and paypal questions and have helped many members out here. Feel free to ask me questions if you like." Makes perfect sense now.
There are only two kinds of eBay members; Those who have had problems with paypal, and those who will. To anyone who hasn't had problems and think they won't; I'll just hide and watch. Only reason most sane people still use paypal is eBay forces it (you DID know eBay owns Paypal, didn't you)and its the only game in town.
I have kept ALL my email correspondance with paypal and will gladly give it to ANYONE here who wants to see it. It is all horseshit skimming, sidestepping, and skirting the issue at hand. Most of it is obviously automated messaging. Didn't help a bit. At least now when they #%*& up my account, I have someone tangible to lay into. :eyes:
-no personal offense intended, Miller456. Just business.
Miller456 was spot on IMO, and your hate is misplaced.
The real problem here is someone obtained your password. There are a million ways someone else could have obtained your password that have nothing to do with PayPal.
I used PayPal recently to transfer some money to a friend. I was impressed with the security precautions they had in place. I had just moved from another state so I had to change my address. They gave me a call the day after I initiated the transfer because the change of address followed by the transfer raised a red flag in their system.
miller456
02-24-2009, 11:55 AM
"I am not here to start and argument but";
I was kinda wondering who would post this... then I got to the bottom of it and read; "I work at PayPal and made a thread for ebay and paypal questions and have helped many members out here. Feel free to ask me questions if you like." Makes perfect sense now.
There are only two kinds of eBay members; Those who have had problems with paypal, and those who will. To anyone who hasn't had problems and think they won't; I'll just hide and watch. Only reason most sane people still use paypal is eBay forces it (you DID know eBay owns Paypal, didn't you)and its the only game in town.
I have kept ALL my email correspondance with paypal and will gladly give it to ANYONE here who wants to see it. It is all horseshit skimming, sidestepping, and skirting the issue at hand. Most of it is obviously automated messaging. Didn't help a bit. At least now when they #%*& up my account, I have someone tangible to lay into. :eyes:
-no personal offense intended, Miller456. Just business.
I do not take offense to your comments man and yes I know eBay owns PayPal, ive worked here over 2 years now. Did you know that we deal with over 190 countries and of all the calls we take a day its actually only about 10% of our users? Your comments to say that someones account WILL be restricted are far fetched and in no where near true. I work in the limitations line right now so I know what you go through as I have been working 12 hr days and averaging 125 calls a day, trust me when I say your not the only person ive dealt with. As Ive stated before if something comes up again feel free to shoot me a pm or something, I have no problem trying to help.
miller456
02-24-2009, 11:56 AM
paypal can be stupid ! For instance I just got my paypal account restored after 3 years. They limited my account because of possible fraud activity and I needed to verify my bank account info and address which I did 3 yrs ago and so the other day I called and they said nobody got around to verifing the info and within a couple of seconds my account was good again..freakin idiots !
Your account had steps required to remove the limitation what happened most likely is the confirmation step wasnt completed so it remained limited. When you call the customer service rep just verified your info and didnt make that step to be completed and took care of it for you.
108dragon
02-24-2009, 12:13 PM
From what ive read from a lot of people on here many of you know nothing of how Paypal actually works. I am not here to start and argument but PayPal CANT stop a transaction from clearing or posting to your account. The only thing they can do is put a hold on the money that was sent to the recipient of the funds. Then what PayPal must do is investigate the transaction to determine if it was fraudulent or not. While this is going on PayPal may reverse the payment back to you, however they will not release the refund until the payment has cleared with your bank.
Btw its not paypals site that is getting "hacked" into, its your password thats insecure. Your account is only as secure as you make it, if you have a virus or keystroke logger then your just providing this information to a fraudulent user. Or if you got an email what was a fake paypal email and you clicked on the link to log into your account, you just gave someone your password. If you say the payment is on hold then that means that PayPal is investigating the transaction already for you. If you are upset about it posting to your account you should invest in a security key for your PayPal account. I work at PayPal and made a thread for ebay and paypal questions and have helped many members out here. Feel free to ask me questions if you like.
Miller456 was spot on IMO, and your hate is misplaced.
The real problem here is someone obtained your password. There are a million ways someone else could have obtained your password that have nothing to do with PayPal.
I used PayPal recently to transfer some money to a friend. I was impressed with the security precautions they had in place. I had just moved from another state so I had to change my address. They gave me a call the day after I initiated the transfer because the change of address followed by the transfer raised a red flag in their system.
I recently sold a centrifugal supercharger. The buyer insisted that I sell it to him and end the auction early for him. After being badgered enough, I did so for him. He wasn't working with a lot of money and insisted that I send it to him USPS parcel. Ok... I did so, but got a delivery confirmation. He paid me via paypal through a girlfriend's account. Cool, so far. The payment posted, and I sent the item.
9 days later, I get these emails accusingly asking me where the supercharger was. My reply was "Look. You wanted it sent Parcel. I gave you the "delivery confirmation" number. USPS will not even document it as lost until 14 business days out. Give it till then and I'll track it down from my side." The assholes promptly file a paypal dispute against me. Paypal promptly overdrawns my account by 700 and some odd dollars and notifies me of a dispute over "non sent item". I respond to the dispute several times and finally on the 14th day the supercharger shows up on thier porch. The overdraw thrashed my personal account and put my paypal account into the "red". It fucked up all the rest of my eBay transactions as eBay FORCES you to use paypal and nothing else. There is no longer any option for listing money orders as form of payment in auctions.
I couldn't get ANYTHING out of paypal but thier horseshit "terms of service" automated messages until the supercharger actually showed up. Then I got some moron manager telling me he was sorry. If he was sorry, he'd pay the overdraft fees and fucked up eBay transactions. The "straw sale buyer" was NOT entitled to "paypal buyer protection" (by thier own terms of service) because the transaction did NOT take place through eBay. I PROVED that the item was actually sent and they actually eventually received it.
I'm the one who got fucked and noone even bought me a drink! And that is just one of MANY issues I've had with paypal. That is simply the latest.
And YES. They always call me if they see it as in thier best interest to do so, or if they actually CATCH a problem or mistake that they can fix easily.
My issues with paypal have NOTHING to do with passwords OR anyone being hacked. Just lame ass customer service. I have no hate, brother. I'm all about business.
horist
02-24-2009, 12:20 PM
I recently sold a centrifugal supercharger. The buyer insisted that I sell it to him and end the auction early for him. After being badgered enough, I did so for him.
...
The "straw sale buyer" was NOT entitled to "paypal buyer protection" (by thier own terms of service) because the transaction did NOT take place through eBay.
...
I'm all about business.
Sounds like you're also about screwing other businesses lol guess Karma's a bitch (unless I'm mistaken w/how ebay works... I was under the impression you list something, pay listing fees, then when it sells you pay money based on the sale price ... but if you end it early you do not pay this fee correct? )
Anyone who puts all trust into paypal fully is a moron. Don't get me started on the lawsuit I had against them a couple years back..
miller456
02-24-2009, 01:26 PM
Actually paypal does not dispute not as described claims outside of ebay. You can however dispute a non receipt case that was not purchased through ebay. Also it is your responsibility as a seller to ensure the package is received to the buyer as described. So if you want the package covered you should include insurance in your shipping quotes to protect yourself against lost or stolen packages. Also it states for seller protection you must ship with signature confirmation for any item over $250 which im assuming a blower would be and you failed that as well. Seems kind of like you do not know the policies until you have an issue which is where a lot of people fail. If you learn about the system BEFORE the problem occurs you may have prevented this from happening completely.
Also you can not stop ANY of your buyers from file a case against you and when they do, the funds are taken and placed on a temporary hold until the investigation is complete. If you dont have the funds in your balance then your account goes negative. If this was a non ebay transaction then there was no buyer protection and the buyer would've had to file a chargeback to reverse the funds if you did not have the money in your balance. I understand your all about business good sir, but again it seems you are not knowledgeable of PayPal in its entirety. I'm all for discussions and explanations, I dont have all the answers but I do my best.
miller456
02-24-2009, 01:27 PM
Anyone who puts all trust into paypal fully is a moron. Don't get me started on the lawsuit I had against them a couple years back..
Out of curiousity how did that lawsuit work out for you?
MaroMan
02-24-2009, 01:50 PM
Sounds like you're also about screwing other businesses lol guess Karma's a bitch (unless I'm mistaken w/how ebay works... I was under the impression you list something, pay listing fees, then when it sells you pay money based on the sale price ... but if you end it early you do not pay this fee correct? )
I thought you payed the fee regardless?
miller456
02-24-2009, 01:58 PM
I thought you payed the fee regardless?
you pay the insertion fee and any picture basic stuff for starting the listing, but you dont pay the final value fee which is a charge based on the final sale price of the item. If you end the auction early then there is no final price to charge a fee for.
giant016
02-24-2009, 03:14 PM
It's funny, I get so angry when something gets muffed up and they hide behind their fine print, but when I'm not having any problems I say "well, it's in the contract that they get to do this...why is everybody pissed?".
miller456
02-24-2009, 03:21 PM
It's funny, I get so angry when something gets muffed up and they hide behind their fine print, but when I'm not having any problems I say "well, it's in the contract that they get to do this...why is everybody pissed?".
What is fine print when its available for you or any other member to read whenever you want? Its called people being lazy and not wanting to read, not hiding anything. I'm not sure what your talking about with a "contract"? ebay and paypal are two separate companies and paypal is just a payment processor so im assuming your referring to something with ebay.
ls1290
02-24-2009, 03:58 PM
Since Ebay bought PayPal, I stopped using PayPal and closed the account for this very type of reason.
miller456
02-24-2009, 04:24 PM
ebay has owned paypal for quite some time now, for everyone who complains about eBay only using paypal as a payment processor heres a bit of info for you. The only thing that was removed was the ability to list other forms of payment in your listings. You COULD put in your auction that you will accept money orders which I have seen before and still not accept paypal. Ebay has no real way of monitoring wether you use the paypal account to pay for the item or not, they just removed the ability to list other forms of payments in the auctions.
Codprice
02-24-2009, 07:46 PM
freakin paypal told me to put in new bank info after 5 years. And if i wanted to use the same old bank, i needed to fax the info to them. All this for no reason at all. I sure as hell aint faxin anything, even if i had access to a fax machine.
giant016
02-24-2009, 11:27 PM
What is fine print when its available for you or any other member to read whenever you want? Its called people being lazy and not wanting to read, not hiding anything. I'm not sure what your talking about with a "contract"? ebay and paypal are two separate companies and paypal is just a payment processor so im assuming your referring to something with ebay.
Fine print is always available for anyone to read at any time for any product. Drug side affects, interest payments, etc, all available on a company's website. If they wanted people to know they would put it in the ads, just like they want people to know how safe and trusted their service is. They're not actively hiding anything, anything other than a fly-by-night company can't get away with that. You can however bury it in a document that you know your average person will not read instead of highlighting it.
When I said contract I was referring to Paypal's user agreement, or whatever they refer to it as.
It would be bad for business if they made it clear that:
-Sellers get screwed if somebody decides to do a buyback
-Buyers get screwed if they receive a totally wrong order that costs a lot to ship back, even if the seller stopped selling the product because EVERY SINGLE ONE HE SOLD has no English instructions and can't work in the USA
-Paypal still takes it's 3% even if it doesn't have to pay credit card fees
Further, if you think ebay not allowing any other forms of payment (yes, I'm pretty sure we're not allowed to take any other payments, they emailed me) isn't a shot at monopolization I'd say you're blind. They are not totally separate companies entities because one relies on the other, and they're owned by the same company. There is no real reason they couldn't take Google checkout, but they never will because they have a sweet deal with owning the only payment option available, basically adding another 3% off the top of every single sale that's made.
Their rules are their rules. I loved selling online but hated dealing with them. You can say "love it or leave it" but that's tough when it is a source of income and they pretty much bullied the market. I'll be trying my own .com pretty soon, and am guessing many other will too.
I understand you probably deal with a ton of customers with misplaced rage, and I'm probably sometimes in that group. I'm not trying to shoot the messenger by any means. I just don't care for the way the company you work for conducts business.
108dragon
02-25-2009, 01:21 AM
Sounds like you're also about screwing other businesses lol guess Karma's a bitch (unless I'm mistaken w/how ebay works... I was under the impression you list something, pay listing fees, then when it sells you pay money based on the sale price ... but if you end it early you do not pay this fee correct? )
My listing and sellers fees were billed and paid for this item. I'm not sure how they calculated it, but it wasn't cheap. I am not out to screw anyone. eBay and paypal get EVERYTHING they think they are due whether YOU think its due them or not. That is why you are "forced" into providing open access to a personal credit account. Perhaps you should ASK BEFORE you assume, since you don't know.
There is nothing wrong with my karma. JUST like you, I've done a few messed up things to other people in my life. But I've already paid for ALL of them. Not many people can truthfully say that.
108dragon
02-25-2009, 01:36 AM
What is fine print when its available for you or any other member to read whenever you want? Its called people being lazy and not wanting to read, not hiding anything. I'm not sure what your talking about with a "contract"? ebay and paypal are two separate companies and paypal is just a payment processor so im assuming your referring to something with ebay.
Paypal is a financial puppet for ebay. It is exactly like a morgage company owning a financing institution and railroading people exclusively into it... which, BTW, is illegal.
And the fine print is the "terms of service agreement". This is a document that makes less than no sense to anyone short of a corporate attorney (by which it was more than likely written), and might only makes sense to you AFTER you've been had.
The "terms of service" agreement (in terms for people who like to assume, like horist) is the automated response filler you get when you realize you've been put together and actually get pissed off enough to say something about it. I have miles of it in my hotmail box for anyone who would like samples to print for a$$wipe.
108dragon
02-25-2009, 01:56 AM
you pay the insertion fee and any picture basic stuff for starting the listing, but you dont pay the final value fee which is a charge based on the final sale price of the item. If you end the auction early then there is no final price to charge a fee for.
Well.. they got me with a "final fee". I can prove it. It was withdrawn from the buyer's paypal payment to me and listed as such on my paypal transaction page. I don't close enough of my auctions early to know whether this is common practice or not. But I didn't get by on s**t, and wasn't trying to.
Jon5212
02-25-2009, 06:51 AM
I use paypal, however I make sure to use my credit card when making purchases in case I have a problem I can do a chargeback and get my money back regardless of what paypal thinks. But yeah it is kind of a shitty system.