CAMARO_THUNDER

iTrader: (1)

I was wondering if anyone here could help my buddy out, he has been with the company for 10 years and wants to get a iphone for his wife and his self and the company will not do it. Any help? suggestions? Know somebody? PM ME please

Jason72g

iTrader: (1)

I used to work for them... Why won't they give them to him? There must be more to the story.

CAMARO_THUNDER

iTrader: (1)

He has one available for upgrade but not both, cant get one for yourself when the wife wanted one first. haha

dangerjakeray

Hm well most of the time when the account owner(the main person one the account) get the free upgrade for the iphone they dont always do it for the other people on the account. Att is very **** about the iphone, but what he could do is get the iphone at a large discount...

Dragaholic

iTrader: (180)

I believe only the line that is eligible for the upgrade can get the discounted rate for the phone. The other line has to pail full price for it. If both lines are eligible for an upgrade, well both can get the discount.

CAMARO_THUNDER

iTrader: (1)

Now ATT is willing to do 2 for the upgrade but its up to the stores manager to give the final ok. Our local store manager said NO. WTF?

neodamonkey

iTrader: (7)

Well the last time you got an upgrade at a discounted price you signed a contract saying that you understood you wouldnt get another phone at a discounted price until xx-xx-xxxx date. Can you blame them for not giving you an upgrade just because?

CAMARO_THUNDER

iTrader: (1)

Not my deal, for a friend. I already have one.
He is down there right now getting the 2 he needed.

dangerjakeray

Go to a different store. OR call in to att customer service and have them write in the notes for the account that they are eligible for both phones free. When a Manager at a store sees that he has to obey the notes in the account regardless of what he wants to do.