Exedy Clutch poor customer service
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FormerVendor
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Join Date: Jun 2005
Location: Toronto,Canada
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Exedy Clutch poor customer service
We have been waiting for my Exedy Triple carbon clutch since Sept 9/08. Call at least 50 times left messages. Talk to Evan warr/repair manager. Said he would replace clutch under warranty but it was on back order. Months later was in stock Evan said they were ready to ship out. Waited a month and no clutch. Call Evan he said Berny the vice president stopped shippment needed invoice. Emailed invoice talk Evan and said he would check into it. Now we have left many messages no return call. We went and bought another new Exedy triple so I could drive my car. Called Trish @ customer relation she said we have to talk to Evan. We don't know what to do @ this point. We would recommend to stay away from this company.:toetap:
Rob.
416 751-8047
Last edited by Rob@ChampionMotors; 06-05-2009 at 05:03 PM.