User Support & Resources - not getting reply notifications

please email or pm me as i will not get a reply notification to this.

didnt change anything, but 'instant reply notification email' is selected under options

Check to see if the emails are going into your Spam/Bulk folder, which happens frequently.

Are emails just coming in on a delay (up to a few hours), or nothing at all?

There could be an issue isolated between LS1Tech and your provider. What provider are you using? You only need to post the last part of the @ email address.

Sometimes the providers can flag the server's email as spam if there is a lot in a period of time, or if the threshold is reached of users reporting emails from the server as spam.

ill check into it.. doubt it. its mightym0use@verizon.net

Did you check to see if your email is still entered under options.

i dont see a place to enter email under options, only in user cp / details

got home and checked my spam/junk blocking.. nothing related to tech.

I got the same thing. Then one day I had like 50 notifications, and got random e-mails for PMs that I had sent/received last week.

hmm only thing i did recently was turn ON pm email notification.. ill turn that back off and see what happens

I think it's related to the site going down a few days ago.

i dont see a place to enter email under options, only in user cp / details

got home and checked my spam/junk blocking.. nothing related to tech.

under user cp look for email and password.

Same problem here.

I'm having the same problem. I haven't received a PM notification or a subscription notification in over a week. All settings are checked for notifications under my CP and nothing is being blocked, moved or deleted in Outlook. :confused:

I'll see if IB will check into this.

I think it's related to the site going down a few days ago.

Count me in too, ^^^ thats when it started (or stopped) for me too.

an empidemic!!!

Heeeelp

No kidding. This problem sure makes selling stuff a pain.

Heeeelp

Still busted. :(

Still having problems here too, and I have reset my notification options.

Are there real computer guys running this board or is it just car guys with lug wrenches banging on the keyboard? :confused:

:lol:

I'll see if I can get an update from IB.

Whoo Hoo! My notifications are working again. Nice use of the crow bar guys. Thanks!

There are car enthusiasts in the company, but they are "qualified" as most any such IT position requires some certification and experience. One thing to keep in mind is, when it comes to email issues, you often need to have cooperation with both parties. When a provider decides that the email server is a source of spam, sometimes based on the feedback of their customers reporting email notifications as "spam" rather than turning it off in the UserCP of the forum, the team has to go through hops to get the email server cleared before delivery can resume with that email provider. When you need cooperation from both parties and when you need to go through steps to clear the email server, which can vary, it can often take some time before the issue is cleared.

Mine's working now.

yaaay

Sorry - it would have been your e-mail provider blocking our mail.
Verizon, Juno and Cox were 3 that I know of that were blocking our e-mails.

It took us ages for us to get them to unblock our e-mails, for that I apologize, we couldn't get a hold of the right person to "unblock us".
Adrian

Maybe if those companies would hire some car enthusiasts to maintain their networks they would have less problems. :jest:

Sorry - it would have been your e-mail provider blocking our mail.
Verizon, Juno and Cox were 3 that I know of that were blocking our e-mails.

It took us ages for us to get them to unblock our e-mails, for that I apologize, we couldn't get a hold of the right person to "unblock us".
Adrian

It must have been it certain areas because I have Cox Comm and only problem I sometimes get is slow to get the emails just afew hours .

no notifications here stopped about a week or so ago. Havent changed any settings to tech or my email server in 3 years. Whats going on here in options notifications are set to instant. Also went ahead and added the domain to safe senders even though I never needed to before can anyone help??

I sent you a test e-mail, let me know if you get it :)