View Full Version : GM Customer Service is a JOKE!


Demonicbird00
02-10-2010, 06:12 PM
So im trying to get a letter from GM stating that my car 2000 TA is limited production so that i can get collector registration for my car in NJ.

you get transferred to the middle east where they can barely speak english and cant understand them......

there was a mess up cause the guy thought i said "cluster car" and gm didnt know what it means....:bang:

so straighten that up and now they understand that its collector car.


GM Customer service tells me that in the 2000 model year 3073 trans ams were made....

who is running the show???? when i asked if he had heard of the firebird/trans am he replied no

anyone have a more direct number to contact gm??

-brandon

1995blacktattop
02-10-2010, 07:32 PM
So im trying to get a letter from GM stating that my car 2000 TA is limited production so that i can get collector registration for my car in NJ.

you get transferred to the middle east where they can barely speak english and cant understand them......

there was a mess up cause the guy thought i said "cluster car" and gm didnt know what it means....:bang:

so straighten that up and now they understand that its collector car.


GM Customer service tells me that in the 2000 model year 3073 trans ams were made....

who is running the show???? when i asked if he had heard of the firebird/trans am he replied no

anyone have a more direct number to contact gm??

-brandon

he had never heard of the trans am? what does he live under a rock, oh wait a minute, they only know about the Camelo over there.

http://truthpraiseandhelp.files.wordpress.com/2010/01/camel2.jpg

amstech
02-10-2010, 07:57 PM
GM has customer service?

stevethepirate
02-11-2010, 01:41 AM
he had never heard of the trans am? what does he live under a rock, oh wait a minute, they only know about the Camelo over there.


Uncivilized freaks...

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v376/138/31/43202661/n43202661_31019558_3764.jpg

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v1742/180/25/20616451/n20616451_35446885_4647.jpg

CrabhartLS1
02-11-2010, 01:48 AM
Uncivilized freaks...

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v376/138/31/43202661/n43202661_31019558_3764.jpg

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v1742/180/25/20616451/n20616451_35446885_4647.jpg

foreign aid rocks.

chavez885
02-11-2010, 02:48 AM
he had never heard of the trans am? what does he live under a rock, oh wait a minute, they only know about the Camelo over there.



hahahahaha

1995blacktattop
02-11-2010, 03:55 AM
hahahahaha

they also offer a sedan model

http://chickenmonkeydog.com/wp-content/uploads/2009/05/camel.jpg

Aetos
02-11-2010, 10:39 AM
they also offer a sedan model

http://chickenmonkeydog.com/wp-content/uploads/2009/05/camel.jpg



:jest::jest::jest::jest::jest::jest::jest::jest::j est::jest::jest::jest::jest::jest::jest::jest::jes t::jest::jest::hail::hail::hail::hail::hail::hail: :hail:

liquidsmooth
02-11-2010, 11:23 AM
Nice one black top

Blakbird24
02-11-2010, 11:36 AM
Uncivilized freaks...

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v376/138/31/43202661/n43202661_31019558_3764.jpg

http://photos-c.ak.fbcdn.net/photos-ak-snc1/v1742/180/25/20616451/n20616451_35446885_4647.jpg

Yeah really...that lambo looks like it hasn't been washed in weeks! Don't they have water over there?

On and on topic, the real title to this thread should be "customer service SUCKS!" because if you've called ANY customer service from ANY brand of ANY kind of product, you'd have the same complaint. I have yet to deal with a customer service department that I could say was even adequate, let alone good.

01ssreda4
02-11-2010, 11:39 AM
Since when is a 2000 f body a collector car?

92builtbird
02-11-2010, 12:45 PM
Yeah really...that lambo looks like it hasn't been washed in weeks! Don't they have water over there?

On and on topic, the real title to this thread should be "customer service SUCKS!" because if you've called ANY customer service from ANY brand of ANY kind of product, you'd have the same complaint. I have yet to deal with a customer service department that I could say was even adequate, let alone good.

x1000

Danny2tek
02-11-2010, 01:59 PM
Since when is a 2000 f body a collector car?

Finally! I was like WTF?

00T/AWS6
02-11-2010, 02:02 PM
Finally! I was like WTF?

EXACTLY, seriously?? Does that mean i can get collector car tags for my 00 WS6 and get special privelages :D haha.

Raven02TA
02-11-2010, 03:13 PM
im also curious what makes you think your average run in the mill 2000 transam is a collecter car?

its not even an 02.... and its not 15 years old so it isnt an antique?!?

also... they made 15,613 transams in 2000 althogether.

http://www.thepontiactransampage.com/production.html

Demonicbird00
02-11-2010, 09:03 PM
i know how many firebirds they made...

im getting the collector car registration so that i dont have to go through inspection and emissions, the only thing they check is your mileage.

also going w/ collector insurance so that i only have to pay $160 a year full coverage

if my buddy can get the collector registration for his run of the mill base z28 there no reason why i cant get it for my car

-brandon

Shackleford
02-11-2010, 10:16 PM
Haha. Steve to the rescue!

I want a collector car letter!

slayerized6
02-11-2010, 10:55 PM
i have a 1998 Trans Am, black/charcoal, t-tops. Do i qualify?

seriosly, these cars will never be a "collectible." A CETA or a 35th SS, maybe. A run of the mill ws6 or base t/a...no!

1995blacktattop
02-12-2010, 01:25 AM
i have a 1998 Trans Am, black/charcoal, t-tops. Do i qualify?

seriosly, these cars will never be a "collectible." A CETA or a 35th SS, maybe. A run of the mill ws6 or base t/a...no!

I beg to differ. how many 1979 T/A's did they make, like 120,000? they are now collectible when 10 years ago or so you couldn't give them away. with pontiac being gone and with the new 2016? CAFE standards the muscle car may very well die out again. i think the 4th gens, especially the Pontiacs will be collectible in the future.

z_speedfreak
02-12-2010, 01:51 AM
can't you only drive collector cars on the weekends? or maybe thats just antique plates.. theres a limitation of how many miles you can put on it a year tho aint ther?

black_phoenix
02-12-2010, 03:07 AM
New phrase : "run of the mill"

hugger1975
02-12-2010, 09:28 AM
speedfreak is correct.
there are rules. (times/days on the road....heading to a show, etc)

i as trying to do this when i was in CO, they had emmisions i couldnt pass.
since i came back to chi, i gave up......just plug her in :woot:

01ssreda4
02-12-2010, 10:34 AM
i know how many firebirds they made...

im getting the collector car registration so that i dont have to go through inspection and emissions, the only thing they check is your mileage.

also going w/ collector insurance so that i only have to pay $160 a year full coverage

if my buddy can get the collector registration for his run of the mill base z28 there no reason why i cant get it for my car

-brandon
This response isn't aimed at you in particular:
just because you can get collector car ins does not mean your car is a collectable. You guys are living in a fairy tale world. Its just a different kind of ins. You agree to not use your car for ANY general transportation, and if you wreck it they give you an agreed value. What happens when you drive it somewhere, wreck it, then they want to know what car show you were going to and you cant come up with one anywhere in your area. You better read the fine print on that shit before you think you are going to slip one over on them.

Demonicbird00
02-12-2010, 11:51 AM
This response isn't aimed at you in particular:
just because you can get collector car ins does not mean your car is a collectable. You guys are living in a fairy tale world. Its just a different kind of ins. You agree to not use your car for ANY general transportation, and if you wreck it they give you an agreed value. What happens when you drive it somewhere, wreck it, then they want to know what car show you were going to and you cant come up with one anywhere in your area. You better read the fine print on that shit before you think you are going to slip one over on them.

your correct and thats what im doing it for not because i think it collectable,
the car is only taken out on nice days to car meets

ImpalaSSpeed96
02-12-2010, 02:36 PM
GM in general is slow... I had a shop guy argue w/ me that my TBSS had the LS1 in it. Not state he thought it had the LS1 in it, but argue w/ me that it had the LS1 in it. If my truck wasn't in there for just the rack and pump replacement, I'd have took the bitch. I couldn't believe what I was hearing. So i'm not shocked their CS sucks.

Also, not really sure, but I have to check on the collector deal for my Imp. I know it is insured under a collector car. Never knew about the inspection though. My buddy runs a shop, so he just inspects it for me.

Mean Green z28
02-12-2010, 03:47 PM
im also curious what makes you think your average run in the mill 2000 transam is a collecter car?

its not even an 02.... and its not 15 years old so it isnt an antique?!?

also... they made 15,613 transams in 2000 althogether.

http://www.thepontiactransampage.com/production.htmlwow ... just 2 LS1 convertible Formula WS6's ... wow!