WYD_TRKR
03-16-2011, 10:41 PM
What Happens When a Local Vero Beach Florida Cadillac Dealership Refuses to Work on Your Vehicle?
What would you do if your local GM ( Cadillac ) Dealership refused to work on your vehicle, especially if you have had it back into that Dealership 6 different times for the Original problem and it still had not been fixed under the Vehicle Owners Soon to Expire Factory 3yr/36k Bumper to Bumper Warranty?
Also this is for work that has already been performed on your vehicle and just because they cannot correct the problem they created after putting the car back together, now they refuse to work on the car and tell you to take it to another GM Dealership!
The sad part of all of this is simply this, the person that is having this problem with this local Vero Beach Cadillac Dealership is Permanently & Totally Disabled and now this Dealership does not want to take responsibility of not repairing this Customers vehicle correctly and leaves you hanging, especially when the Owner of this Cadillac Dealership tells you that he is not going to have his Technicians work on the Vehicle ever again for you calling GM Customer Service and Voicing a Formal Complaint before your 3 year / 36,000 mile Warranty runs out and all you wanted in the first place was to get the problem fixed.
I just wonder how many other Cadillac, Buick, GMC, Pontiac Customers in the Vero Beach, Fort Pierce Area have experienced the same situation and were told to take their business elsewhere and to search out another GM Dealership to work on their Vehicles, because of Poor Customer Service?
It is a real shame to Deliberately take advantage of the Retired , Permanently & Disabled Customers like that, don't you think? Any and all replies to this post would be appreciated, as this falls under the heading of "Unethical Business Practices" by this Dealership and its Owner! By them continually implementing these procedures, some Senior Citizens like myself are being taken advantage of, living in Indian River County and St. Lucie County as well and some being left without any information as to where they could take their Vehicles for Warranty Repair and these Vehicle Owners getting discouraged enough to trade their vehicles into another Dealership that can offer good Customer Service Relationships that these people deserve!
"So Buyer's Beware" when you buy a New Vehicle from this Dealership in mention , please make sure you get a signed Warranty Service Contract from the Dealership Owner to honor "Any and All" Repairs on your Vehicle, within the Warranty Period specified by the GM Manufacturer, or you will and can be subject to this kind of Mental Abuse without that Signed Warranty Service Contract!
What would you do if your local GM ( Cadillac ) Dealership refused to work on your vehicle, especially if you have had it back into that Dealership 6 different times for the Original problem and it still had not been fixed under the Vehicle Owners Soon to Expire Factory 3yr/36k Bumper to Bumper Warranty?
Also this is for work that has already been performed on your vehicle and just because they cannot correct the problem they created after putting the car back together, now they refuse to work on the car and tell you to take it to another GM Dealership!
The sad part of all of this is simply this, the person that is having this problem with this local Vero Beach Cadillac Dealership is Permanently & Totally Disabled and now this Dealership does not want to take responsibility of not repairing this Customers vehicle correctly and leaves you hanging, especially when the Owner of this Cadillac Dealership tells you that he is not going to have his Technicians work on the Vehicle ever again for you calling GM Customer Service and Voicing a Formal Complaint before your 3 year / 36,000 mile Warranty runs out and all you wanted in the first place was to get the problem fixed.
I just wonder how many other Cadillac, Buick, GMC, Pontiac Customers in the Vero Beach, Fort Pierce Area have experienced the same situation and were told to take their business elsewhere and to search out another GM Dealership to work on their Vehicles, because of Poor Customer Service?
It is a real shame to Deliberately take advantage of the Retired , Permanently & Disabled Customers like that, don't you think? Any and all replies to this post would be appreciated, as this falls under the heading of "Unethical Business Practices" by this Dealership and its Owner! By them continually implementing these procedures, some Senior Citizens like myself are being taken advantage of, living in Indian River County and St. Lucie County as well and some being left without any information as to where they could take their Vehicles for Warranty Repair and these Vehicle Owners getting discouraged enough to trade their vehicles into another Dealership that can offer good Customer Service Relationships that these people deserve!
"So Buyer's Beware" when you buy a New Vehicle from this Dealership in mention , please make sure you get a signed Warranty Service Contract from the Dealership Owner to honor "Any and All" Repairs on your Vehicle, within the Warranty Period specified by the GM Manufacturer, or you will and can be subject to this kind of Mental Abuse without that Signed Warranty Service Contract!