LS1TECH Sponsor Feedback - UMI customer service simply rocks!




SStaged
01-30-2012, 02:56 PM
Hello,

Long, long, long time lurker (search really works!), so I don't post much. But I felt the need to give props to the UMI folks for taking care of me.

I placed an order with them earlier today and I screwed up with my payment for the panhard bar. So, I called their customer service and spoke to Stacy (sp?) and another nice lady (sorry I forgot your name!) who help me resolve the issue AND was able to get it shipped out with the tracking number so I could take advantage of the overnight shipping I wanted.

Thanks UMI for bearing with me (it was my dumba$$ fault) and providing an awesome experience.

Thanks!


Carl at CRP
02-24-2012, 11:44 PM
Hello,

Long, long, long time lurker (search really works!), so I don't post much. But I felt the need to give props to the UMI folks for taking care of me.

I placed an order with them earlier today and I screwed up with my payment for the panhard bar. So, I called their customer service and spoke to Stacy (sp?) and another nice lady (sorry I forgot your name!) who help me resolve the issue AND was able to get it shipped out with the tracking number so I could take advantage of the overnight shipping I wanted.

Thanks UMI for bearing with me (it was my dumba$$ fault) and providing an awesome experience.

Thanks!


They not only give good customer service but they have a great group of people producing great products as well!

Carl

UMI Performance
02-25-2012, 11:15 AM
Thank you SStaged and Carl :)