Pontiac G8 2008-2010 - Ready to burn this car to the ground




Tainted
02-09-2012, 08:52 AM
Bought it Nov 20ish 2011 CERTIFIED USED with 19,000miles and so far heres everything thats been wrong:

Windsheild wiper mangled, and cowl came loose.

Radio had no screws it in and just about fell out of the dash.

All the interior trim peices around console came off because of all the missing pins.

Had the above fixed (or so we thought) go to NC and what happens? the dumbass tech that fixed the radio didnt bother ordering any new pins and left a few screws missing alying in the carpet and all the pannels fell off AGAIN

The prior dipshit took all the badges off and no owners manual either

The night we brought it home, the horn was unbolted, banging the shit out of the header.

The wire loom was totally unclpped and dangling down by the header as well.

The lifters tick very loudly at start up

Used a quart of oil thus far in only 5k miles

The lower control arms have been "popping" and clunking

Vibration/shake in steering wheel and pulsation in the brakes

The blower motor randomly blows harder momentarilly then stops

car has had FOUR alignment and car still pulls either left/right

Dealer replacing front strut bearings etc because of "memory steer" complaints


Now we have a new problem!! When you start the car cold and put it in D the car shakes and vibrates BAD and makes an AWFUL grinding groaning noise for 10-30 seconds then goes away. Seems to be in conjuction with the transflare and 2-3 problem..

Car currently has 24k miles. So in 5k miles we have had all these problems, countless trips back to the dealer, 3 rental cars, time wasted etc.



We are about ready to see if the stealership will either buy this car back or I'm afraid we are gonna have to sue and lemon law this POS.

Anyone else go through all this? Did you end up lemon lawing the car? Dealership offer to swap car/buy back?


http://i77.photobucket.com/albums/j46/Taintedz28/StoopsPic1.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/StoopsPic2.jpg


Gordon0652
02-09-2012, 10:29 AM
I went through this with my TBSS, not these problems but one problem that was worse. I'd be cruising on the highway around 70-80 and for no reason Traction Control and Stibaltrack would turn on and lock up one or a few of the wheels - the best I could do was control it at that speed, BUT image locking up the brakes up at that speed and you can not turn them off until they completely stopped me...

Went back to the dealership three times and finally spoke with my lawyer, told the dealership that I did speak with him, not even five minutes later the owner of the dealership sat down with me and offered me a NEW 2010 GMC 1500 Sierra SL as long as I never said anything; so I will not say who the dealer was.

I know what you are going through, it sucks! Keep on top of the dealership and they will work with you. I was not expecting a new truck, I just wanted my money back minus the mileage.

Keep us posed!

SREETRACEGUY
02-09-2012, 11:57 AM
wow hate you got a bad one. mines 76,000 miles and just as tight as the day i bought it. I'm guessing the previous owner tinkered with it huh ? I'd be taking that back to the dealership and they would be buying it back


Tainted
02-09-2012, 12:12 PM
Well just called to check on the car.

They have the front strut bearing and plates replaced, and have done another alignment. Service mngr felt the vibration and they are going to let it cool down again and hook it up to the computer when it does it.

One tech suggested we had "bad winter gas" for the vibration laugh! The service mngr figured that was total BS and put someone else on the job.


I guess we shall see how this goes...

Juiced2000SS
02-09-2012, 06:48 PM
That's crazy! Someone had to mess with that car previously. I've had mine since new in 09 and I've done the control arms and strut bushings, per the bulletins. That's it, no other issues. I hope they get u fixed up!

RevGTO
02-09-2012, 10:51 PM
They should have replaced the lower control arms when doing the strut bushings and such before aligning it! There is a TSB on that and your front end problems will likely not be cured until that's done.

A lot of LS motors (and even V6's) have lifter tick when cold and although it doesn't sound great it doesn't correlate to problems. Our Montana van started doing it at about 30k and it has 156k now.

Previous owner obviously messed with the car and that's the source of some of your problems. We have had none of these issues with my wife's G8.

TriShield
02-10-2012, 01:24 AM
The steering, front suspension, brakes and lifter tick issues seem to affect many G8s. A few people on another forum I read bought them new and had similar issues.

If the steering vibrates regularly on them it can be next to impossible to remedy. I would also stay away from any specialty car that has been modded or customized in any way, it indicates abuse and can be expensive to put back to stock.

My G8 hasn't had any of these issues and hopefully won't, the warranty is done in June.

Tainted
02-10-2012, 12:10 PM
well still havent heard from the dealer today. I take that as bad news and they ahvent found/solved the noise and vibration problem.

Tainted
02-10-2012, 02:07 PM
*UPDATE*

Went to pick the car up a couple hours ago. They replaced the strut bushing and bearings on both sides and did another alignment. They also said the noise and vibration was the exhaust.

Well we go outside to get our car and start it up.

Vibrations, and the noise is even louder now. We went ahead and test drove it. The noise and vibration now is worse, and continues some while the car is in moton! Also noticed that the lifters were claking much louder than usual too. It was cold outside, but even after the car warmed up some it was a very audible claking ticking sound especially in the lower rpm's.

The steering felt tighter with less slop, but there is still a drift and uncertainty to it. i understand some of our worse roads are grooved badly and the car will track some, but this is much more than what should be.

So we took the keys right back inside, had the service writer (who once again is doing a great job and listened to the noise and understood right away) give us our rental car back and write up nother work order. We shall see come next week now what they have to say.

2002_Z28_Six_Speed
02-10-2012, 02:47 PM
What a nightmare. And I used to think my car had issues...

SuperDaveG8
02-10-2012, 03:20 PM
Almost 30K on mine and is not an ounce of an issue! Sounds like the car has been molested by previous owner, and unfortunately the stealership half assed certified it. I would possibly call GM if you don't get anything resolved. Good luck though!

SREETRACEGUY
02-10-2012, 04:23 PM
What would be a direct number to GM :) i had it but lost it.

Tainted
02-10-2012, 04:24 PM
We are going to give the dealer every opportunity first to try and resolve this. Its more time, hassel, and money not to. and these steps must be taken to use the lemon law or magnussun moss act as well. Hopefully it wont come to that, as we like the g8, but im truely at this point kind of afraid to take this car back. What will be wrong next?

2002_Z28_Six_Speed
02-10-2012, 04:42 PM
All you have to do is call GM Customer Service and they will open a case and assign you a regional manager who will attend to your case.

It didn't really fix any of my issues though. GM just won't help you with any of the following:

Steering wheel shake.
Belt squeak.
AC belt jumping.

Tainted
02-10-2012, 09:00 PM
I've got this same thread over on G8board, im hoping one of the GM service reps will see all of this and offer some type of aid or a general direction we need to go with this if a sufficient outcome cant be met with the dealer first.

topfig1
02-11-2012, 08:18 AM
I had these issues. I replaced the tires and wheels and the vibration went away. Under warranty the lifters and cam were replaced and no engine noise now. They replaced the front control arm & bushings so no more thump noises when hitting bumps or potholes. Car is running flawless now.


Angel

Tainted
02-11-2012, 10:07 AM
We've mentioned the LCA's several times but they have yet to offer to replace them.

topfig1
02-11-2012, 10:12 AM
That's crazy, all I did was mention it and my dealer ordered the entire kit. I guess dealers are all different.


Angel

wreckwriter
02-11-2012, 12:25 PM
You're in a big city, there must be multiple dealers. Maybe try another? Either that or call GM, don't wait on them to make the first move. If you want it fixed, be proactive.

SportRedSS
02-11-2012, 01:03 PM
Sorry you are having problems. I recommend Ray Skillman Southside Buick GMC on 31 in Greenwood. I had the control arms replaced by them with no questions asked. They are the best service department in the Indianapolis area for these cars based on my experience as well as other G8 owners who directed me there. Service manager's name is Jamie. He is a former GTO/G8 owner and I would ask for him and tell him what you've been dealing with. I understand you may be stuck with the dealership you bought from to get some of this resolved, but for warranty work I would take it to them.

Juiced2000SS
02-12-2012, 11:39 AM
If they haven't offered to fix the LCA's just look up the bulletin# on here and take it in, if it's still under factory warranty, they'll fix it. They did here anyway, no questions asked.

Tainted
02-14-2012, 08:03 AM
**UPDATE**

Talked to the dealer this morning.

They are going to replace the LCA's and they said the vibration and noise is a bad cat converter. Now im not the sharpest tool in the shed, but the noise I can understand, but how does a bad cat make the whole car vibrate and shake?

We shall see if it fixes it, I dont think it will, but we'll see.

demonspeed
02-14-2012, 09:22 AM
Might want to document this on www.gminsidenews.com in this section: http://www.gminsidenews.com/forums/f31/

Tainted
02-14-2012, 09:25 AM
Might want to document this on www.gminsidenews.com in this section: http://www.gminsidenews.com/forums/f31/

May do that later, I've got this thread on G8board.com as well.

Jon5212
02-14-2012, 10:58 AM
Did you run a carfax on it? Possibly it's been in an accident?

Tainted
02-14-2012, 11:23 AM
1 owner clean carfax

SportRedSS
02-14-2012, 11:25 AM
**UPDATE**

Talked to the dealer this morning.

They are going to replace the LCA's and they said the vibration and noise is a bad cat converter. Now im not the sharpest tool in the shed, but the noise I can understand, but how does a bad cat make the whole car vibrate and shake?

We shall see if it fixes it, I dont think it will, but we'll see.

I had the shaking/brake pulsating too and it was totally related to the control arms. I would agree that the cat probably has nothing to do with that. Anyway, good luck.

bwkmaro
02-14-2012, 09:17 PM
i paint cars for a living at a body shop that pushes 20 cars a week and 1 a week is out of pocket not claimed a clean carfax means shit and the worse part is those people try and cut corners the most and most shops will let it happen

Tainted
02-15-2012, 08:52 AM
Yea carfax is only good if its reported.

I used to buy total loss cars and repair them, no signs of ever being wrecked.

edmanet
02-15-2012, 11:20 AM
Yea carfax is only good if its reported.

I used to buy total loss cars and repair them, no signs of ever being wrecked.

I'd pull a panel or two to check for damage. I bought a GM certified 2006 GTO with 1200 miles on it. The car was flawless. After I had the car for about 6 months we pulled the backseat and the rear panels to run some
wires. The passenger side rear quarter was full of rust. Seems the car
was in an accident and it was never reported. Dealer took the car back.

I wouldn't trust a carfax.

Tainted
02-15-2012, 11:28 AM
I'd pull a panel or two to check for damage. I bought a GM certified 2006 GTO with 1200 miles on it. The car was flawless. After I had the car for about 6 months we pulled the backseat and the rear panels to run some
wires. The passenger side rear quarter was full of rust. Seems the car
was in an accident and it was never reported. Dealer took the car back.

I wouldn't trust a carfax.

Ill have to check if we ever get the car back from the dealer

Tainted
02-15-2012, 01:20 PM
**Update**

Dealer called and said we could pick the car up tomorrow! So thats at least some good news. they hadn't done the work yet, but said it would be done tonight, and they wanted to keep it till morning when a few of the other people could drive it and make sure it's good this time. So I guess tomorrow afternoon we'll know a bit more, and hopefully have some positive news.

**Replacing all 4 control arms
**Aligning.. again lol
**Replacing the cats (I assume this entails a full mid section?)

At any rate, hopefully the noise and vibration was the exhaust, but im stiil a bit leary!

Tainted
02-16-2012, 01:18 PM
Got the car back today, with *mostly* good news to report.

So final verdict and what they replaced:
Entire X pipe assembly, sure enough this fixed the noise and vibration. Apparently quite a large chunk of the honeycomb material had broken off. Glad it didnt end up being something driveline related!

All 4 control arms, and caster arms. Im glad they finally did this! I could always hear a noise, but apparently the shop manager prior didnt think it was neccessary. Well anyways (he was wrong) the pop and clunk in parking lots is gone, and the car feels much better with the steering. not so sloppy and jerky. HOWEVER the car still seems to drift to the right slightly. We are probably going to try and see if tires will cure this problem sicne these don't have much longer to go. Hoping maybe the dealer will put the tires on, or at least split some of the cost to correct this finally little drift problem.

2002_Z28_Six_Speed
02-16-2012, 01:25 PM
Strange. Around the 25-30K mile mark of my car it had the same drifting issue but it is completely gone. Perhaps the car just needs to settle in some. :)

Sounds like you are almost there but still need to address the interior issues. Sucks your car had so much BS wrong with it.

91sonomast
02-16-2012, 02:16 PM
You're not the original owner, I don't think you can lemon law it. As far as 90% of your problems, sounds like the technician not the car, find a new dealer and see if their shop is any better. Also sounds like whoever owned it before, raw dogged the living fuck out of it and the dealership(as fucking stupid as some of them are) don't care about the drivetrain issues, it looks good and they buy it cheap and they can flip it for a real good price. Sell it and buy another one. What dealership did you purchase from and is that the dealer you keep taking it back too? Have you called GM customer service yet? You need too, and if it was a GM certified used car, it can't be certified, it didn't have an owner's manual and was missing emblems, the owner's manual must be present and all insignia's in place.......sounds like the dealership is a bunch of hacks, glad I never got stuck working at a place like that, I've been fortunate to work at wonderful dealerships that actually do take care of customers and you get fired for leaving screws out and fucking shit up or Certifying a piece of shit car. Did you get the "GM Certified Used Car" worksheet when you bought the car? You're supposed too.
And the reason I bring all of this up is not to start shit but, this is stuff you are supposed to have if you buy a GM Certified, I'd go up there and ask for the worksheet, if they "don't" have it, call GM customer service, there should be one on file for that VIN somewhere in GM's system. The dealership may bullshit you, but as of a year ago the standard was still the same. The dealership HAD to keep a copy of all paperwork on file for at least 5 years of every vehicle they worked on, even if all they did was plug a tire on that car. Get your paperwork you're owed and go from there, figure out what's missing and what they have lied to you about, shit like this just flies all over me, gives the ones of us that actually take our jobs seriously and take pride in our work a bad name.

Tainted
02-16-2012, 02:56 PM
Ive got a 172 point certified pre owned checklist and the carfax blah blah blah

The interior issues were fixed a while back, I was just giving a collective list of all the things gone wrong. If we can fix this final drift and hopefully tires will correct this we can be happy with the car.

This was bought at Stoops buick gmc in plainfield IN

2002_Z28_Six_Speed
02-16-2012, 03:35 PM
There are lemon laws for used vehicles but they are highly variable from state to state.

91sonomast
02-17-2012, 01:15 AM
Well hopefully they get you taken care of. I love the G8's, if the economy wouldn't have tanked in '08, I would have a silver GXP, $40k fully loaded, you just can't beat that. These cars don't look very big, but it's amazing how roomy and comfortable they are, 4 adults can fit comfortably, like 10-12 hour drive comfortable.

Tainted
02-17-2012, 09:41 AM
well the first time we went to look at this G8 they had mine (gt) and a black one (GXP) Well the night we went to buy the car we were going to go for the GXP but someone else was there at the same time buying the GXP so we settled for the GT.

FYI The guy who bought the GXP had control arms, strut bearings, and caster arms replaced also. Also a CPO car

Tainted
02-17-2012, 03:05 PM
**UPDATE AGAIN**

So went and jacked up the car just a moment ago to check out the work they did on the control arms, cat blah blah blah.

So heres what I see (or rather noticed) After seeing a picture of what a G8 GT midsection SHOULD look like with a mid muffler and 2 additional cats this is what I found!


http://i77.photobucket.com/albums/j46/Taintedz28/G8/IMAG0444.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/G8/IMAG0445.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/G8/IMAG0446.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/G8/IMAG0447.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/G8/IMAG0448.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/G8/IMAG0449.jpg

FYI This is what it SHOULD look like:
http://i77.photobucket.com/albums/j46/Taintedz28/G8/G8exhaust.jpg


I have NO MID MUFFLER, NO ADDITIONAL CATS, and aX PIPE half ass welded in!!!!!


Don't get me wrong we wanted to modify this car at some point (like after the warranty is up!!!) but WTF!!! This wasnt disclosed at all!! Now im wondering if the PCM has been tuned to accomadate for the K&N CAI and all this exhaust work??!!

Tainted
02-17-2012, 03:26 PM
http://i77.photobucket.com/albums/j46/Taintedz28/StoopsPic1.jpg
http://i77.photobucket.com/albums/j46/Taintedz28/StoopsPic2.jpg

91sonomast
02-17-2012, 04:52 PM
lol wow, I'm speechless. You need to call GM customer service and DEMAND something be done at a DIFFERENT dealership and demand a rental car until they get this straightened out. Holy hackjobs, the whole damn service department has to be hacks. You need to get pissed and call CS and go the fuck on them, that's bullshit.

Tainted
02-17-2012, 04:59 PM
lol wow, I'm speechless. You need to call GM customer service and DEMAND something be done at a DIFFERENT dealership and demand a rental car until they get this straightened out. Holy hackjobs, the whole damn service department has to be hacks. You need to get pissed and call CS and go the fuck on them, that's bullshit.

at this point I just want another car

Dickdeandestructo
02-17-2012, 08:01 PM
Get a lawyer. Some of these issues are safety concerns, or were. On top of all that the fact that they are not disclosing information to you is very shady and makes them very liable. Get a lawyer and get a BRAND NEW CAR. I hate to see a dealership do this to some one.

johnbell2
02-18-2012, 09:29 AM
Unless you authorized them to replace with non-factory parts... no dice.

You wouldn't have had the extra pup cats on your GT btw... 9L1 VIN. The 2009.5 models (9L3 VIN) have the extra pup cats.

GMCHammer
02-19-2012, 12:36 PM
I also purchased mine "Certified Used" at 19k on the clock in 2010. So far I have had the dealer fix or replace.....

AC Compressor
New Steering Wheel
Misc interior trim pieces that broke
3 Door Actuators
Strut Mount Bushings

The rotors warped around 46k so I replaced with slotted / dimpled. Dropping it off this week to have both motor mounts replaced. The driver side mount is shot. I don't see why as this is not a high HP car and I hardly ever go full throttle. Hopefully that will take car of the total car vibration at highway speeds. I am at my limit with this car but really can't decide if I want to get rid of it for a 5.0 or Camaro. :bang:

ZeeTwentyFate
02-19-2012, 01:51 PM
fyi a dealer removing cats al together is a 10k fine per cat where i live... you have them by the balls now man

demonspeed
02-19-2012, 02:13 PM
Tainted, I'm sorry to see you going through this as it must be incredibly stressful and disappointing. However, I can't wait to see how this plays out :lol:

RevGTO
02-19-2012, 03:34 PM
From what I see, they didn't delete any cats but just that resonator, probably because the chunk of honeycomb was bouncing around in there. I wouldn't worry about missing that thing. Did they weld in an x-pipe? From the pics it just looked like straight pipe. If they installed an x-pipe I would thank them for enhancing my exhaust flow and be down the road.

Tainted
02-19-2012, 03:54 PM
No, the dealer DIDNT do any of that work I posted pics of. They replaced the right side cat converter, and upon inspecting their work, found all this exhaust work by the previous owner.

wreckwriter
02-19-2012, 05:50 PM
Sounds to me like they've pretty much taken care of everything. You WANT more mufflers?

Tainted
02-19-2012, 06:24 PM
Sounds to me like they've pretty much taken care of everything. You WANT more mufflers?

No, but it scares me that in the 19k miles of this cars life the previous owner has added a cai, and now exhaust work, and we will see what else we find. Signs of a car thats been beaten on...and this was a certified preowned...

wreckwriter
02-19-2012, 06:27 PM
The exhaust work is minimal, likely he just wanted a better sound than the factory provided; most of us did. CAI is not much either. I could be wrong but I think you might be overly concerned over these 2 things. Sounds like the issues that were really problem are fixed.

My car has 22K miles, you'd be amazed at the things I've changed....

SREETRACEGUY
02-19-2012, 10:28 PM
76K here cai tune and x pipe back 2.5" exhaust no mufflers two dynomax bullets No issuse

demonspeed
02-20-2012, 09:46 AM
You guys are missing the point: Tainted is essentially tired of the car's continuous issues. He purchased it GM CPO - which it should not have been certified with the modifications.

The modifications (maybe even some unknown hacking) may or may not be responsible for the constant concerns. I believe Tainted even mentioned he'd like to modify it anyway, but in the meantime, he's trying to enjoy the vehicle the way it was to have been received from the factory -- which he is unable to do.

Tainted
02-20-2012, 02:21 PM
You guys are missing the point: Tainted is essentially tired of the car's continuous issues. He purchased it GM CPO - which it should not have been certified with the modifications.

The modifications (maybe even some unknown hacking) may or may not be responsible for the constant concerns. I believe Tainted even mentioned he'd like to modify it anyway, but in the meantime, he's trying to enjoy the vehicle the way it was to have been received from the factory -- which he is unable to do.

Exactly!! Still waiting to hear back from the dealer today too....

carter71667
02-20-2012, 09:33 PM
I sure hate to hear all the problems. I bought my wife a g8 last year and have had no problems. I am a service tech at a dealership and I sure wish I could have gotten my hands on your car. No doubt would have fixed you up. Car is still well into warranty there really is no reason not to "over" fix the car!

RevGTO
02-20-2012, 11:11 PM
You guys are missing the point: Tainted is essentially tired of the car's continuous issues. He purchased it GM CPO - which it should not have been certified with the modifications.Good point. The car essentially was misrepresented and he should be able to get his money back as he was in effect defrauded.

On the other hand, if some of the problems are known issues occasioning factory TSB's, and those are taken care of, if the previous owner's interior hacking has been satisfactorily corrected, personally I wouldn't quibble about a CAI and an x-pipe - unless I was concerned about factory original for collector car purposes. But that's just me.

demonspeed
02-21-2012, 09:05 AM
On the other hand, if some of the problems are known issues occasioning factory TSB's, and those are taken care of, if the previous owner's interior hacking has been satisfactorily corrected, personally I wouldn't quibble about a CAI and an x-pipe - unless I was concerned about factory original for collector car purposes. But that's just me.

I agree, however, I'd presume the novelty of the car has been significantly eroded by the experience thus far.

Tainted
02-21-2012, 09:14 AM
We like the G8, it seems much better built then previous gm cars, and you cant argue with the drivetrain. What we can argue is for $26,000 this car is a certified pos thats been rode hard, and put up wet, and lots of problems that we are STILL fixing and still finding!

BOBS99SS
02-21-2012, 09:27 AM
I am at my limit with this car but really can't decide if I want to get rid of it for a 5.0 or Camaro.
drive the camaro first then go drive a new 5.0, imo 5.0 hands down,so much more car than a 5thgen, op sorry to hear about this, lots of bs if you ask me, you pay that much for a pre owned car it should be perfect, if your going to pay top dollar it better be perfect

Tainted
02-21-2012, 09:30 AM
^^^ that wasnt me BTW

We looked at a camaro though on the dealer lots. convertible and too much $$ for us anyhow. Seems like a nice car, but really need 4 doors or a car where we can at least get rose in and out of it.

jrob56
02-21-2012, 09:51 AM
This sounds horrible, I was close to buying one too after the GTO sold. Glad I chose to go the fbody and f150 route for less money! Hope you get it worked out or takin off your hands!

TriShield
02-21-2012, 10:32 AM
^^^ that wasnt me BTW

We looked at a camaro though on the dealer lots. convertible and too much $$ for us anyhow. Seems like a nice car, but really need 4 doors or a car where we can at least get rose in and out of it.

The 2011+ Dodge Chargers are very nice cars and a suitable replacement for G8s.

Manufacturer certified used really doesn't mean anything either.

Dealers will certify practically anything that looks nice on the lot as it's better advertising for them and they can charge more money for essentially no work and cost to them.

Tainted
02-21-2012, 10:38 AM
The 2011+ Dodge Chargers are very nice cars and a suitable replacement for G8s.

Manufacturer certified used really doesn't mean anything either.

Dealers will certify practically anything that looks nice on the lot as it's better advertising for them and they can charge more money for essentially no work and cost to them.

I just dont care for the interior though =/

TriShield
02-21-2012, 12:41 PM
I just dont care for the interior though =/

Aside from the Chrysler 300C it's the only V8, RWD, four door muscle on the new vehicle market now.

If the bugs with your G8 can't be worked out you might consider trading it for one.

Guitar
02-21-2012, 01:48 PM
aside from the chrysler 300c it's the only v8, rwd, four door muscle on the new vehicle market now.

If the bugs with your g8 can't be worked out you might consider trading it for one.

cts-v...?

Tainted
02-21-2012, 01:53 PM
needs to be automatic...

Guitar
02-21-2012, 02:07 PM
needs to be automatic...

2009 + have autos...

Tainted
02-21-2012, 02:22 PM
For 45,000+

Our cap is 26k

wreckwriter
02-21-2012, 05:29 PM
Your cap keeps you in used cars obviously. Good luck finding a performance car that the last owner didn't know was a performance car.

Tainted
02-21-2012, 05:39 PM
Well talked to a few people at the dealer today after making several calls.

WAS going to go drive a blue one they had just got in, and a burgundy one but they both got sold before we could make it. The idea was while we drive another g8 to see how it feels, they could look at the exhaust..again.

No solution offered yet, just that "they will make this right" for the 50th time when there should have been no problems to begin with.

This is becoming quite a hassel and im not sure whats ever going to come of this. I know their tone changed after we let them know we have been in contact with GM. Gonna try and find a few other g8s to go drive and see how they feel compared to each other.

TriShield
02-21-2012, 07:49 PM
cts-v...?

The LS6/LS2 model is in his price range but they are just as trouble prone as G8s and are not built as well or as nice inside nor are they as good to drive (compared to a G8 with nothing wrong). The LSA model is immensely expensive.

TriShield
02-21-2012, 07:51 PM
Well talked to a few people at the dealer today after making several calls.

WAS going to go drive a blue one they had just got in, and a burgundy one but they both got sold before we could make it. The idea was while we drive another g8 to see how it feels, they could look at the exhaust..again.

No solution offered yet, just that "they will make this right" for the 50th time when there should have been no problems to begin with.

This is becoming quite a hassel and im not sure whats ever going to come of this. I know their tone changed after we let them know we have been in contact with GM. Gonna try and find a few other g8s to go drive and see how they feel compared to each other.

If I were you I would wash my hands of the entire thing by selling the car outright and getting something else new or used. I've owned only GM products my adult life and love my G8 but the car isn't worth the headaches you're going through.

Sadly, if you're buying a niche specialty car popular with modders and hot-rodders like a G8 it's risky when it comes to reliability.

Tainted
02-21-2012, 08:12 PM
That may be what has to happen... I dunno if we can get what we owe out of it though. And this is the only car we have right now =/

TriShield
02-21-2012, 10:00 PM
Man that's rough, I hope that one way or another this works out for the best.

wooddaniel
02-22-2012, 05:42 AM
That may be what has to happen... I dunno if we can get what we owe out of it though. And this is the only car we have right now =/

Good luck man. I had an 08 Orange GT, 65K miles on it when I got rid of it and never had the first issue. I loved that car, I was sad when my Ex wife traded it in on a sentra when we split up (Had to we had 3 cars and I didnt want to get rid of my Z06) They really are great cars, I bought mine with 42K on it and put 23K on it in a year and loved every mile of it. Dealerships are shady sometimes. Sorry to hear you got a bad one. Hope it works out for you and you end up happy. I've been through the lemon thing with my 1999 WS6. I bought it with 35K miles and as soon as the warranty was up, I had endless problems with it. I feel your pain.

Tainted
02-22-2012, 08:35 AM
Well supposed to go to the dealer today to let them see the exhaust work.

I think some of their techs are flat out retarded and this one guy is a total dipshit saying nothing was wrong with the car.

demonspeed
02-22-2012, 10:04 AM
That may be what has to happen... I dunno if we can get what we owe out of it though. And this is the only car we have right now =/

If you make enough of a stink about the GM Certified thing, I bet you'd be able to have the dealership buy it back or at least do something to make this worth your while. You really should contact GM customer service and advise them of the exhaust and whatnot -- it is their name on the guarantee, after all. They won't mess around, especially when it comes to the emissions system.

Tainted
02-22-2012, 10:07 AM
So, called back since no one called me back today yet.

They told me THEY WILL NOT FIX THE EXHAUST because there was nothing wrong it. (Even though this WASNT disclosed to us that it had been modified and "CPO")

So our GM rep just happened to call right after I got done talking with Stoops.

Will update later today.

hendrixx
02-22-2012, 10:32 AM
i was going to say go for a new charger, or the 300c srt8. saw one at the auto show on the weekend. the interior in the new 300s (given its black interior and nothing else) is gorgeous.

it took years and years, but chrysler finally got a car right. the new 300 srt8 is just a fucking straight up beautiful car. faster, better looking, and better sounding than a 5th gen. not sure what the price is though. and the jeep srt8 is just the same, even a earlier model (08,09 something like that) is beautiful. Srt8s always looked good. But i cant get my fuckin mind off the new one. theyre quite low from the factory too. GOD i want that car. Interior is better than any chevy on the market today... well... maybe not the vettes, i like them. lol

anyways, sucks to hear about all that. maybe a little input from the dealer side... yes, the techs can some times be extremely retarded. but there are some that actually give a fuck. Im a detailer at a GM dealer (im actually at work right now lol), and the mechanic that works on all the used pieces of shit that go through the used car dept. here, makes a point to yell at the used car manager, saying "why on fucking earth do you buy these piece of shit fucking cars, sell them, and promise them to the customer the day after when you dont even know what it needs for a safety?! fuckin idiot!" ive heard that many times, and yes. its true.

for the most part, its the salesmen and managers that are the scum fucks. they only care about getting the money asap. When they do what i described above, that is a lot of pressure on the mechanic, because say they promised to deliver the car tomorrow, and give it to him to do a safety at 10am, then you find out theres shit fucked all over it, hell do the best he can in that time, he yells at them saying it cant be done by 5pm tonight, and doesnt wanna waste his time AFTER 5pm staying late for these stupid fuckin managers and salesmen that should have just waited to deliver the car. Then the car comes to me and im in a rush to make it look perfect for the customer. And do you think either of us get a single "thanks!" from anyone? nope. me and the mechanic just bitch about it to eachother about how fuckin retarded the used car dept. is here....

youre not the only one man. trust me. good luck though.

hendrixx
02-22-2012, 10:52 AM
actually.. just wanna add. I just went back to the shop and spoke to the mechanic, hes working on an escalade thats going tonight at 5pm, they gave it to him yesterday at 12pm to have it done for this mornnig at 10am. NOT KNOWING WHAT THE THING NEEDS FOR SAFETY.

so now were in that same situation. Hes rushing, im rushing, and i just explained to him breifly your situation here...

he told me that its not the mechanics fault for the most part, unless theyre retards (like some of them are). he said, for instance, this escalade, the front right shock is leaking, BUT, hes not allowed to even say anything to anyone UNLESS its broken. Because it can pass safety if its leaking, but NOT if its broken. If it was up to him hes says hed fix it all. In the end its more work for him and more money, but thats not how stealerships work. theyre all in for the cheapest way to make the most money.

the transmission cooler line is split and leaking, THAT he has to replace, because it will eventually lead to losing all the fluid and blow the tranny.

trust me, everyone hates stealerships, on both sides of the deal, except for the people that are making the money off it. Managers and salesmen i tells ya....

Tainted
02-22-2012, 01:10 PM
Well ended up taking a little drive out to Stoops today, just got back home.

Talked to Kelly (service manager), we really couldn't come to an agreement yet. Last night John was told he could *possibly* switch to the blue G8 they had. Today wasn't the same case, it may no longer be an option. The General manager Jim, said he would NOT replace the exhaust, as there was nothing wrong with it.
Kelly said they have gone above and beyond to make this car right.

I still have a slight pull (and this exhauxst issue) and ended up driving the blue G8 we previously thought had been sold. It pulled MUCH harder to the right, and had a broken hazard button. However, the transmission shifted smoother than ours! The rear fenders also buldged out a little bit.

John is expecting to hear back from GM tomorrow around 11am to see what our next step will be.

2002_Z28_Six_Speed
02-22-2012, 02:23 PM
Kelly said they have gone above and beyond to make this car right.


I hate it when people say stuff like that. If they went "above and beyond" then it wouldn't have issues. :eyes: That statement alone signifies what they truly think of as customer service. :bang:

Tainted
02-22-2012, 02:29 PM
I hate it when people say stuff like that. If they went "above and beyond" then it wouldn't have issues. :eyes: That statement alone signifies what they truly think of as customer service. :bang:

Laugh thats a great point lol

jrob56
02-22-2012, 02:58 PM
I would let them know that this is public too, Im local and I sure as hell know I wont be doing any business with them if they arent gonna stand behind their product.

Tainted
02-22-2012, 04:01 PM
I would let them know that this is public too, Im local and I sure as hell know I wont be doing any business with them if they arent gonna stand behind their product.

We told aaron the service writer (who has been great), and today pointed out the thread on g8board.com to Chris (salesman, who was also a good guy).

Havent let them know of all the threads, but that may be something we have to spill the beans on soon. Ive got over 6,000 hits between my 2 threads here and the one at g8board. May have to put it on a few others too.

jrob56
02-22-2012, 05:01 PM
We told aaron the service writer (who has been great), and today pointed out the thread on g8board.com to Chris (salesman, who was also a good guy).

Havent let them know of all the threads, but that may be something we have to spill the beans on soon. Ive got over 6,000 hits between my 2 threads here and the one at g8board. May have to put it on a few others too.

Good, thats a lot of negative PR I wouldnt want as a manager.

wreckwriter
02-22-2012, 05:55 PM
Well, at the risk of some disagreeing with me.... I'm actually surprised at how much support you've gotten in this thread on a performance oriented board like this.

Yea, negative publicity is always bad but some may see your complaints as leaning towards whining, maybe even a bit of buyer's remorse (which usually occurs when one reevaluates one's monthly payment..

Seems to me, and I might be a tad prejudiced since I do work at a dealer and own a modified G8, that they really have bent over backwards. It would cost them a bunch to replace the exhaust system which is really only mildly modified, to basically no purpose other than to get you to go away. It would seem that all your real complaints have been pretty much taken care of. If it pulls a bit but is aligned to specs, should they buy you new tires too? You are aware that roads are slanted rather than flat, yes?

As far as getting something more actually done, the guy you need to talk to is the used car manager. If the service manager does anything, that's who will be paying the bill so that's who is saying yay or nay to your requests, not the service manager.

Tainted
02-22-2012, 06:31 PM
Yea, negative publicity is always bad but some may see your complaints as leaning towards whining, maybe even a bit of buyer's remorse (which usually occurs when one reevaluates one's monthly payment..

Seems to me, and I might be a tad prejudiced since I do work at a dealer and own a modified G8, that they really have bent over backwards. It would cost them a bunch to replace the exhaust system which is really only mildly modified, to basically no purpose other than to get you to go away. It would seem that all your real complaints have been pretty much taken care of. If it pulls a bit but is aligned to specs, should they buy you new tires too? You are aware that roads are slanted rather than flat, yes?

As far as getting something more actually done, the guy you need to talk to is the used car manager. If the service manager does anything, that's who will be paying the bill so that's who is saying yay or nay to your requests, not the service manager.

I dont think its "whining" by any means. This car was bought as a CPO and has had NOTHING but problems since the night we brought it home. And for almost $26,000 we deserve a better car than what we bought.

I dont think they have bent over backwards to do much of anything. There are TSB's for the control arms and the such, and that all would be replaced regardless. All the things they have fixed they HAD to fix.

As for the tires and pulling, we will go buy a nice set of tires for the car ourselves as tires arent covered under warranty (obviously).

The paper work we have on this car speaks for itself, they didnt check anything out on this car.

The exhaust is kinda annoying, the drone from it going in and out of dod mode makes that terrible "grrrnt" sound and since it was never even disclosed that the exhaust had been modified, I feel they should have to replace it.

Tainted
02-22-2012, 06:34 PM
I should also add again, that after driving the other G8, our transmission shifts much harder/snappier than what the other one did. I'm not sure if these is now a new thing we should watch or not, but it wasnt a noticeable difference in the driving for sure.

wreckwriter
02-22-2012, 06:39 PM
<shrug> Obviously you see it differently. Perhaps you're right and I'm wrong. Its a forum, we toss out opinions, that's the nature of the beast.

Did you not drive and/or inspect the car before you bought it? I wouldn't expect you to have crawled under it, at least not very far, but the 'drone' might have been noticeable. As far as TSBs, just because a TSB exists doesn't mean its always done, or free. Its not the same as a recall.

demonspeed
02-22-2012, 06:53 PM
Seems to me, and I might be a tad prejudiced since I do work at a dealer and own a modified G8, that they really have bent over backwards.

As someone who worked in fixed operations for Chevrolet and Saturn, I respectfully disagree with your assessment.

It would cost them a bunch to replace the exhaust system which is really only mildly modified

There are laws regarding the sale of vehicles that have had federally mandated emissions equipment removed. While I am not an attorney, these regulations exist, and I can guarantee dealerships are held to much higher responsibility than someone like you or I who sells such a vehicle. Furthermore, I have the utmost confidence that the GM CPO inspection approval requires that all original emission equipment must be in working order for the certification.

What if Tainted had a job relocation to California? There's no way he'd be able to pass inspection to register his car...

If it pulls a bit but is aligned to specs... You are aware that roads are slanted rather than flat, yes?

Using your rationale, all vehicles should pull either left or right, correct? This is not the case, however.

Tainted points out the facts rather than the excuses. The TSB's exist for a reason. This is not bending over backwards -- it's doing their job. With such logic, this dealership (and presumably the one you work for, wreckwriter) believes that doing one's job is actually going above and beyond. That's a scary thought -- and exactly why people have such trepidation when it comes to having their vehicles serviced.

At the end of the day, Tainted purchased a vehicle that was certified to be in as good or better condition than it was when it was first put into service. This is not the case. Everything else is besides the point. The car is not as promised when following the proper protocol. Period.

wreckwriter
02-22-2012, 06:59 PM
I should also add again, that after driving the other G8, our transmission shifts much harder/snappier than what the other one did. I'm not sure if these is now a new thing we should watch or not, but it wasnt a noticeable difference in the driving for sure.

You could ask them to make sure the TCM calibration is stock. If not, they will probably be willing, if not eager, to provide you with a calibration (the stock one) that shifts very softly and slowly. Check some of the older threads on G8bored and see what most people's biggest complaint was on their new G8s.

Honestly, I hope you end up happy, either with the G8 or with something else. I expect, at this point, it'll be something else.

Tainted
02-22-2012, 07:00 PM
Well, at the risk of some disagreeing with me.... I'm actually surprised at how much support you've gotten in this thread on a performance oriented board like this.

Yea, negative publicity is always bad but some may see your complaints as leaning towards whining, maybe even a bit of buyer's remorse (which usually occurs when one reevaluates one's monthly payment..

Seems to me, and I might be a tad prejudiced since I do work at a dealer and own a modified G8, that they really have bent over backwards. It would cost them a bunch to replace the exhaust system which is really only mildly modified, to basically no purpose other than to get you to go away. It would seem that all your real complaints have been pretty much taken care of. If it pulls a bit but is aligned to specs, should they buy you new tires too? You are aware that roads are slanted rather than flat, yes?

As far as getting something more actually done, the guy you need to talk to is the used car manager. If the service manager does anything, that's who will be paying the bill so that's who is saying yay or nay to your requests, not the service manager.

As someone who worked in fixed operations for Chevrolet and Saturn, I respectfully disagree with your assessment.



There are laws regarding the sale of vehicles that have had federally mandated emissions equipment removed. While I am not an attorney, these regulations exist, and I can guarantee dealerships are held to much higher responsibility than someone like you or I who sells such a vehicle. Furthermore, I have the utmost confidence that the GM CPO inspection approval requires that all original emission equipment must be in working order for the certification.

What if Tainted had a job relocation to California? There's no way he'd be able to pass inspection to register his car...



Using your rationale, all vehicles should pull either left or right, correct? This is not the case, however.

Tainted points out the facts rather than the excuses. The TSB's exist for a reason. This is not bending over backwards -- it's doing their job. With such logic, this dealership (and presumably the one you work for, wreckwriter) believes that doing one's job is actually going above and beyond. That's a scary thought -- and exactly why people have such trepidation when it comes to having their vehicles serviced.

At the end of the day, Tainted purchased a vehicle that was certified to be in as good or better condition than it was when it was first put into service. This is not the case. Everything else is besides the point. The car is not as promised when following the proper protocol. Period.

thank you!!

wreckwriter
02-22-2012, 07:03 PM
As someone who worked in fixed operations for Chevrolet and Saturn, I respectfully disagree with your assessment.



There are laws regarding the sale of vehicles that have had federally mandated emissions equipment removed. While I am not an attorney, these regulations exist, and I can guarantee dealerships are held to much higher responsibility than someone like you or I who sells such a vehicle. Furthermore, I have the utmost confidence that the GM CPO inspection approval requires that all original emission equipment must be in working order for the certification.

What if Tainted had a job relocation to California? There's no way he'd be able to pass inspection to register his car...



Using your rationale, all vehicles should pull either left or right, correct? This is not the case, however.

Tainted points out the facts rather than the excuses. The TSB's exist for a reason. This is not bending over backwards -- it's doing their job. With such logic, this dealership (and presumably the one you work for, wreckwriter) believes that doing one's job is actually going above and beyond. That's a scary thought -- and exactly why people have such trepidation when it comes to having their vehicles serviced.

At the end of the day, Tainted purchased a vehicle that was certified to be in as good or better condition than it was when it was first put into service. This is not the case. Everything else is besides the point. The car is not as promised when following the proper protocol. Period.



Is the exhaust now illegal, even in California? On what basis? Are the cats gone? Are the mufflers gone? Don't think so unless I missed something.

Again, its a forum, your opinion is worth exactly what mine is. Period.

demonspeed
02-22-2012, 07:11 PM
Is the exhaust now illegal, even in California? On what basis? Are the cats gone? Are the mufflers gone? Don't think so unless I missed something.

I was under the impression that two converters were removed. Please correct me if I am wrong.

Again, its a forum, your opinion is worth exactly what mine is. Period.

I'm thinking (and speaking... er... typing?) objectively. One is capable of that on the Internet :)

2002_Z28_Six_Speed
02-22-2012, 07:17 PM
If they didn't want to support the vehicle they should of sold it "AS IS" instead of CPO. It is that easy. The dealership didn't look into the vehicle when it was under their possession and honestly their laziness and negligence is their problem. They should stand by the vehicle and fix anything operationally/legally wrong with it. Minor stuff excluded of course.

I hate businesses like this. I hate it when you pay for an oil change and they jack up the price because they "performed a xxx point inspection" and you know deep inside they didn't look at your car for a second. Really they give less than two shits.

So many times I've brought my G8 into the dealer and they told me to buzz off or didn't look into the issue much but kept my car for hours and hours while I waited. So many times stuff like paying for 4 wheel alignment and they only give you two wheel. Glad there are people like Tainted that care enough to make their ordeals public so we know which guys to avoid.

Tainted
02-22-2012, 07:23 PM
Dealer checked the PCM before and said it was stock. If there are any local G8 folks, would anyone be willing to meet us to compare shifting and maybe back it up with a short recorded video of the shift smoothness between the cars?

Also, we really dont *want* another car. We bought a G8 because we liked it. I just hate we got a shitty one. In reality, we are probably going to keep the car because regardless we have a 100k warranty on the powertrain so we are covered. But we will see how things continue to play out, and what breanna with GM has to say.

wreckwriter
02-22-2012, 07:28 PM
I was under the impression that two converters were removed. Please correct me if I am wrong.



I'm thinking (and speaking... er... typing?) objectively. One is capable of that on the Internet :)

I THINK you are wrong about the cats; one of us is ;)

Hell yea, it's the Net, we're all capable of most anything :)

wreckwriter
02-22-2012, 07:33 PM
If they didn't want to support the vehicle they should of sold it "AS IS" instead of CPO. It is that easy. The dealership didn't look into the vehicle when it was under their possession and honestly their laziness and negligence is their problem. They should stand by the vehicle and fix anything operationally/legally wrong with it. Minor stuff excluded of course.

I hate businesses like this. I hate it when you pay for an oil change and they jack up the price because they "performed a xxx point inspection" and you know deep inside they didn't look at your car for a second. Really they give less than two shits.

So many times I've brought my G8 into the dealer and they told me to buzz off or didn't look into the issue much but kept my car for hours and hours while I waited. So many times stuff like paying for 4 wheel alignment and they only give you two wheel. Glad there are people like Tainted that care enough to make their ordeals public so we know which guys to avoid.

You are right, they clearly should have checked it out better if they planned to sell it as certified. Still seems to me that, other than the exhaust, they've been pretty responsive to his concerns.

Waiting is part of the game when getting serviced, anywhere. The fact that you have an 8:00 appointment doesn't mean they start on your car at 8, it means they check you in at 8. Which one of the cars already being worked on should they kick out so you won't be inconvenienced?

If you're being charged for 4 wheel and getting 2 wheel, that's just plain theft. You need a new dealer.

wreckwriter
02-22-2012, 07:36 PM
Dealer checked the PCM before and said it was stock. If there are any local G8 folks, would anyone be willing to meet us to compare shifting and maybe back it up with a short recorded video of the shift smoothness between the cars?

Also, we really dont *want* another car. We bought a G8 because we liked it. I just hate we got a shitty one. In reality, we are probably going to keep the car because regardless we have a 100k warranty on the powertrain so we are covered. But we will see how things continue to play out, and what breanna with GM has to say.

If the TCM (PCM/ECM is the engine, TCM is the trans) calibration is stock then you just got lucky and got one that shifts decently; most don't. Ask around.

wreckwriter
02-22-2012, 07:48 PM
OP, what issues do you still have with the car please?

demonspeed
02-22-2012, 07:55 PM
Waiting is part of the game when getting serviced, anywhere. The fact that you have an 8:00 appointment doesn't mean they start on your car at 8, it means they check you in at 8. Which one of the cars already being worked on should they kick out so you won't be inconvenienced?

I'd avoid those who do not consider the appointment time the actual start time (no disrespect meant to you; this usually happens in small shops).

A "good" dealer/service department will ask if you are waiting or dropping off when scheduling your service. This is especially important for come-backs. Unless there is some sort of emergency in the shop, 10:00 means 10:00. Tech's should be working on "drops" until a "waiter" arrives. That doesn't mean to stop working on a drop at the scheduled waiter time; rather, the tech keeps working on the drop until the waiter shows up. If a waiter is late, then it's best to reschedule unless there are no other waiter appointments scheduled.

"Under promise - Over deliver" :thumb:

I THINK you are wrong about the cats; one of us is ;)

Hell yea, it's the Net, we're all capable of most anything :)

Here's the post which states (and clearly shows) the lack of converters:

http://ls1tech.com/forums/15977674-post40.html

wreckwriter
02-22-2012, 08:02 PM
Waiters do get priority but at some point waiters conflict with each other. At my shop we're probably 75% waiters (older population combined with folks who know waiters get priority). Really, EVERYONE is a waiter, some wait here, others wait elsewhere. We, and most other dealers that I know of, simply don't have enough techs to do it the way you suggest. I like it but don't see it as realistic.

wreckwriter
02-22-2012, 08:07 PM
Here's the post which states (and clearly shows) the lack of converters:

http://ls1tech.com/forums/15977674-post40.html

Nope, G8s only have 2 cats. What he is missing are commonly called mid-mufflers. I believe someone pointed this out a few posts beyond that one (or it could have been on the other forum where he has CC'd most of his posts from here).

demonspeed
02-22-2012, 08:11 PM
Waiters do get priority but at some point waiters conflict with each other. At my shop we're probably 75% waiters (older population combined with folks who know waiters get priority). Really, EVERYONE is a waiter, some wait here, others wait elsewhere. We, and most other dealers that I know of, simply don't have enough techs to do it the way you suggest. I like it but don't see it as realistic.

I completely understand what you're saying. I suppose I should specify that I'm thinking on more simplistic terms -- general maintenance, diagnosis, etc. A service writer should have enough sense not to schedule a waiter for a heater core at 3:00pm, whereas an oil change & rotate waiter should be out in 30 minutes (larger operations have separate techs & bays to handle routine stuff, anyway). However, like I had mentioned previously, smaller shops seem unable to handle such a routine with consistency and efficiency.

demonspeed
02-22-2012, 08:14 PM
Nope, G8s only have 2 cats. What he is missing are commonly called mid-mufflers. I believe someone pointed this out a few posts beyond that one (or it could have been on the other forum where he has CC'd most of his posts from here).

OK, so I'm guessing the cats are directly off of the manifolds? Are these mid-mufflers essentially a bullet-style muffler? It seems like an awful lot of "muffling" happening, but I suppose that's the help with the noise DOD makes.

wreckwriter
02-22-2012, 08:17 PM
I completely understand what you're saying. I suppose I should specify that I'm thinking on more simplistic terms -- general maintenance, diagnosis, etc. A service writer should have enough sense not to schedule a waiter for a heater core at 3:00pm, whereas an oil change & rotate waiter should be out in 30 minutes (larger operations have separate techs & bays to handle routine stuff, anyway). However, like I had mentioned previously, smaller shops seem unable to handle such a routine with consistency and efficiency.

No doubt writers have to schedule intelligently. 30 minutes is about right for oil change/ rotate. What about the customers who schedule for oil change/rotate and then come up with the dreaded 'while its here...'? There's quite a few of those you know.

I get the feeling you might be, or have been, a writer yourself since you know a good deal about the process. A dealer in Pitt might be a bit different than one in rural WV?

wreckwriter
02-22-2012, 08:19 PM
OK, so I'm guessing the cats are directly off of the manifolds? Are these mid-mufflers essentially a bullet-style muffler? It seems like an awful lot of "muffling" happening, but I suppose that's the help with the noise DOD makes.

Correct. The cars, as delivered, are whisper quiet. You can literally stand next to one and not be able to tell if its running unless the area is dead quiet.

To illustrate, look here:

http://ls1tech.com/forums/pontiac-g8-2008-2010/1517689-g8-arh-header-system.html

demonspeed
02-22-2012, 08:41 PM
I get the feeling you might be, or have been, a writer yourself since you know a good deal about the process. A dealer in Pitt might be a bit different than one in rural WV?

In my "past life" I worked for Chevrolet and Saturn behind the parts counter. I was intimately familiar with the processes and had great relationships with the techs and writers. It also helped that I worked for Greg Sutliff who was one of the original dealer "founders" of Saturn and their customer-focused leadership. I love cars and living by the "golden rule," so that's why I'm passionate about fixed ops.

What I have described in the preceding posts were exactly how things worked in our facility. It has almost become a curse, however, because I have such high standards -- I saw success and satisfaction every day, and I know what service professionals are capable of.

Yes, metro areas are certainly different than rural areas, but treating people courteously, promptly, and ethically transcends boarders. When I see stuff like Tainted is experiencing, I always feel as though things could be helped (and perhaps avoided) if everyone just did "the right thing."

wreckwriter
02-22-2012, 08:57 PM
I think we just differ a bit in our perceptions of what he is experiencing.

Tainted
02-22-2012, 09:39 PM
Yea we thought the resonators or "pup cats" were true cats which arent. I was corrected on that part.

Problems still:
The slight pull or drift, which we will just buy some tires here soon and hopefully that will end it
The exhaust, we'll see how it goes on this one
Not yet a 'problem' per say but since driving the other car, should our tranny have a nice smooth flow like it did? Or is the firm shift in ours a good thing? Under more throttle id say the firmness would be good, but what about normal driving conditions?

Fwiw when I said pcm I did in general mean both computers tcm and pcm. We had that checked when we had the noise and vibration and was afraid it could be the tranny. Thankfully that tech said it was all good from what he could tell.

RevGTO
02-22-2012, 11:16 PM
I'd be happy that my car had a firmer shift ...

Tainted
02-22-2012, 11:39 PM
Any local g8 guys care to chime in on how smooth theirs shifts?

TriShield
02-22-2012, 11:49 PM
I had a 08 G8 GT and have an 09 GXP automatic now. Both of which I purchased brand new. Neither modified in any way. Both of which shift smoothly, if slightly dull. Both have low to moderate exhaust drone at highway speed, was slightly more pronounced in the GT when the cylinders were deactivated. Both (along with my 06 GTO I bought new) never stayed perfectly aligned. All of them had to be realigned at the dealer under warranty more than once. My GXP is wandering to the right again now so I have to take it in to be corrected while it still has warranty.

Tainted
02-22-2012, 11:52 PM
Ours shifts with a firm, not exactly 'snap' motion, not smooth and flowing like the others. Is this something that should concern us now?

TriShield
02-23-2012, 09:24 AM
It's too bad these cars don't have sticks otherwise I'd advise you to check the fluid and see what it looks like. Have the dealer check it and see. I doubt it's something to really worry about.

Tainted
02-23-2012, 09:55 AM
I guess we will watch it like a hawk and see if anything more happens with it.

wreckwriter
02-23-2012, 02:18 PM
I would ask them to verify fluid level is correct. Its a pain in the ass to check without a lift.

Tainted
02-23-2012, 04:30 PM
Well talked to gm again today.

Not only has the general manager not called me back, but havent returned any of GMs calls either!! Tomorrow we will know more...

TriShield
02-23-2012, 07:34 PM
Drove mine to work today, shifts are very smooth and not noticable. It didn't pull the right either, must be the roads.

02LS1z
02-23-2012, 08:16 PM
mine shifted like butter until i turned the torque management off, now its snappy. how does it feel under wot when it shifts into the next gear? with TM on under wot it shifted kinda lazy, with TM off under wot it feels like it jumps out of its skin when shifting (much improved). hope that helps

Tainted
02-23-2012, 09:47 PM
Well the tcm tune is supposed to be stock. Our shifts are quite snappy even under light throttle. I wouldnt say anything near harsh, but def not as smooth as the other g8, and not as smooth as how everyone else is describing theirs.

Tainted
02-24-2012, 10:20 AM
Well heres an update!

GM called back, and we have an phone confrence for tuesday. Faxing over all our papers, especially the CPO papers because GM is PISSED!

BOTH GM people have tried contacting Stoops, who STILL has not replyed to any of our calls!! This makes a WEEK now that they have not returned anything!

Great going Stoops! continue to dig your grave for us!

91sonomast
02-24-2012, 08:12 PM
Well, at the risk of some disagreeing with me.... I'm actually surprised at how much support you've gotten in this thread on a performance oriented board like this.

Yea, negative publicity is always bad but some may see your complaints as leaning towards whining, maybe even a bit of buyer's remorse (which usually occurs when one reevaluates one's monthly payment..

Seems to me, and I might be a tad prejudiced since I do work at a dealer and own a modified G8, that they really have bent over backwards. It would cost them a bunch to replace the exhaust system which is really only mildly modified, to basically no purpose other than to get you to go away. It would seem that all your real complaints have been pretty much taken care of. If it pulls a bit but is aligned to specs, should they buy you new tires too? You are aware that roads are slanted rather than flat, yes?

As far as getting something more actually done, the guy you need to talk to is the used car manager. If the service manager does anything, that's who will be paying the bill so that's who is saying yay or nay to your requests, not the service manager.

I spent 5 years in dealerships and me and you wouldn't see eye to eye. Granted the dealership has addressed his concerns, they fixed his steering and frontend but not without him having to put up some what of a fight. And this whole exhaust thing.....yes they "fixed" it, but not right. I'll admit, I'm spoiled, in the Cadillac world, if you needed it you got it, they asked you one time, "are you sure that's the problem?" And it was done, the GM telling a customer he will do nothing more? HAHAHAHA the GM would have been packing his desk 10 minutes later, and that hack ass weld job under the car, like I said before, someone would have got their ass REAMED for CPO'ing that car in that condition. That is not a CPO worthy car by any stretch of the imagination, possibly if it had been fixed properly.
Now in regards to Tainted having "buyer's remorse", I think he has buyer's remorse over this particular car not in general. When you're a dealership and you sell a customer a car and talk the big shit how fucking great and perfect and CPO'd the car is, you better be prepared to back it up. Then when the customer comes back with legitimate problems, you fix them. Now at this point Tainted is being picky about this car but not without merit, I'd be the same way, once you realize the car is a beat up car, you want it perfect and I would too. It would be far easier for the dealership to unbolt the "mildly modified" exhaust and order a new one, replace it, make him happy(for a CPO car the exhaust is not supposed to have ANY modification, I think wreckwriter might need to brush up on his GM standards, he seems to be lacking the understanding of what GM calls for in a CPO, it's not that complicated). That's all they have to do, it's not that hard or expensive. But yes, I would be anal as fuck about the car too if I was Tainted, I'd want every little thing fixed, it is after all a CPO car that was supposedly the best of the best.
Even as a technician I'd support Tainted, all they have to do is quit being fucking douche bags and fix the car one time, fix it all right and he'd be happy. After that if there were problems you can make a decision from there, but if I was the owner of this car, that car would be at the dealer for ANY little sidestep the car made after seeing and realizing it was someone's flogging post.
Prime example, we had a '06 CTS-V come in, car was well taken care of but the previous owner had brought it in before, it HAD a Magnaflow cat back exhaust and some sort of rear subframe spacers when he owned but had taken it all off. When I got it I noticed the strut bar had been modified, the 3rd member had an aftermarket support, and there were time slips from Gainesville in the center console. I wouldn't CPO the car, I told them I wasn't putting my name on that piece of paper come hell or high water. They got the hack tech to sign off on it instead, that car ended up being about like Tainted's situation except my service manager and general manager didn't know about the whole shady CPO situation. I had made a copy of my paperwork that I filled out, I gave it to the service manager and told him what had happened, that car was at our shop for 2 weeks getting fixed, every single little thing got replaced that the customer wanted and he was satisified finally, but it was a 2 month ordeal, and the tech who signed his name to the CPO sheet, got to do it ALL for warranty labor lol, sucks for him, he didn't do that shit no more.

jrob56
02-24-2012, 11:05 PM
I spent 5 years in dealerships and me and you wouldn't see eye to eye. Granted the dealership has addressed his concerns, they fixed his steering and frontend but not without him having to put up some what of a fight. And this whole exhaust thing.....yes they "fixed" it, but not right. I'll admit, I'm spoiled, in the Cadillac world, if you needed it you got it, they asked you one time, "are you sure that's the problem?" And it was done, the GM telling a customer he will do nothing more? HAHAHAHA the GM would have been packing his desk 10 minutes later, and that hack ass weld job under the car, like I said before, someone would have got their ass REAMED for CPO'ing that car in that condition. That is not a CPO worthy car by any stretch of the imagination, possibly if it had been fixed properly.
Now in regards to Tainted having "buyer's remorse", I think he has buyer's remorse over this particular car not in general. When you're a dealership and you sell a customer a car and talk the big shit how fucking great and perfect and CPO'd the car is, you better be prepared to back it up. Then when the customer comes back with legitimate problems, you fix them. Now at this point Tainted is being picky about this car but not without merit, I'd be the same way, once you realize the car is a beat up car, you want it perfect and I would too. It would be far easier for the dealership to unbolt the "mildly modified" exhaust and order a new one, replace it, make him happy(for a CPO car the exhaust is not supposed to have ANY modification, I think wreckwriter might need to brush up on his GM standards, he seems to be lacking the understanding of what GM calls for in a CPO, it's not that complicated). That's all they have to do, it's not that hard or expensive. But yes, I would be anal as fuck about the car too if I was Tainted, I'd want every little thing fixed, it is after all a CPO car that was supposedly the best of the best.
Even as a technician I'd support Tainted, all they have to do is quit being fucking douche bags and fix the car one time, fix it all right and he'd be happy. After that if there were problems you can make a decision from there, but if I was the owner of this car, that car would be at the dealer for ANY little sidestep the car made after seeing and realizing it was someone's flogging post.
Prime example, we had a '06 CTS-V come in, car was well taken care of but the previous owner had brought it in before, it HAD a Magnaflow cat back exhaust and some sort of rear subframe spacers when he owned but had taken it all off. When I got it I noticed the strut bar had been modified, the 3rd member had an aftermarket support, and there were time slips from Gainesville in the center console. I wouldn't CPO the car, I told them I wasn't putting my name on that piece of paper come hell or high water. They got the hack tech to sign off on it instead, that car ended up being about like Tainted's situation except my service manager and general manager didn't know about the whole shady CPO situation. I had made a copy of my paperwork that I filled out, I gave it to the service manager and told him what had happened, that car was at our shop for 2 weeks getting fixed, every single little thing got replaced that the customer wanted and he was satisified finally, but it was a 2 month ordeal, and the tech who signed his name to the CPO sheet, got to do it ALL for warranty labor lol, sucks for him, he didn't do that shit no more.

Well said, Im sure this is one of the reasons GM is pissed and dealing with Stoops accordingly it seems.

Tainted
02-25-2012, 09:43 AM
Yea that is quite an insightful reply!

wreckwriter
02-25-2012, 01:26 PM
I sure ended up coming off looking like the asshole here. Wasn't my intention but I was trying to look at things from the dealer's side. They HAVE fixed most of his issues but they're resisting buying a whole new exhaust which will probably eat up a good chunk of their profit. Clearly the OP will not be satisfied until they do; maybe in the end they will.

I don't really know what is involved in a car being CPO, never dealt with it nor ever worked at a GM dealer. Clearly though, they didn't inspect it properly because some of the issues wouldn't have made it past a decent regular used car inspection. I wouldn't have thought they would have made it past a test drive and a reasonable careful inspection by a potential buyer either but clearly they did.

Tainted, I really do hope you end up satisfied. I hope GM really is trying to help you and not just telling you one thing and telling the dealer another. Good luck with it.

Tainted
02-26-2012, 12:21 PM
I dont think youre an asshole, and I can definetly understand looking at it from the dealers perspective as well. Theres always two sides to a story. they felt they went above and beyond and that the car was cpo material, and we think theyre full of shit lol!

nick122590
02-28-2012, 03:30 AM
this is fucked up. the only gm dealership around me worth dealing with is one of the biggest known for having the most corvettes in the state. most around here are shady and their techs couldnt even work at jiffy lube. and for him to say the hole pulling to the right is the roads... i dd a 92 century beat to shit. it goes perfectly straight. good luck and keep us updated.

Tainted
02-28-2012, 04:54 PM
Well talked with GM today

While they were sympathetic of our purchase, they said they couldn't do anything about the exhuast, but a complaint is filed for Stoops and that whole bag of bullshit, and GM aint to happy about the whole deal either.

Probably going to just end up buying a set of longtubes and X pipe here in the next couple months. Car will still have plenty of warranty and such, so we will enjoy what we got. Oh and going to get some tires soon too!

wooddaniel
02-28-2012, 05:40 PM
Well talked with GM today

While they were sympathetic of our purchase, they said they couldn't do anything about the exhuast, but a complaint is filed for Stoops and that whole bag of bullshit, and GM aint to happy about the whole deal either.

Probably going to just end up buying a set of longtubes and X pipe here in the next couple months. Car will still have plenty of warranty and such, so we will enjoy what we got. Oh and going to get some tires soon too!

Glad you decided to keep it man, it will sound great with the new exhaust

Tainted
02-28-2012, 06:42 PM
yea the next big thing will be a stall and DOD delete.

that all can wait for another 1.5 yr till the warranty is up though ;)

tyler99
02-28-2012, 07:00 PM
Somebody may have mentioned this, as I did not read all the way through the post, but their was a recall on G8 GT lifters, free fix...

wooddaniel
02-28-2012, 07:12 PM
yea the next big thing will be a stall and DOD delete.

that all can wait for another 1.5 yr till the warranty is up though ;)

Nice, wish I had gotten that far with mine, damn I miss that car.

toxic99
02-28-2012, 07:23 PM
Well talked with GM today

While they were sympathetic of our purchase, they said they couldn't do anything about the exhuast, but a complaint is filed for Stoops and that whole bag of bullshit, and GM aint to happy about the whole deal either.

Probably going to just end up buying a set of longtubes and X pipe here in the next couple months. Car will still have plenty of warranty and such, so we will enjoy what we got. Oh and going to get some tires soon too!Sorry to read about all of your issues, because i love my g8. However, I gotta ask, were you intending on modding the exhaust anyways or just waiting to see if they would fix w/e it is you didnt like? As far as your tranny shifting issues, sounds to me that the first owner had some TCM tuning done and the dealership tech is bullshitting you on "checking" the programming...

wreckwriter
02-28-2012, 08:23 PM
Somebody may have mentioned this, as I did not read all the way through the post, but their was a recall on G8 GT lifters, free fix...

Negative. TSB maybe, no recall.

texasGXP08
02-28-2012, 08:31 PM
I'll bet your car has a shift kit, as you describe it (with a stock tune). Is it worth pulling the accumulator to find out? Maybe not, but checking the springs would be the only way to know.

Tainted
02-28-2012, 08:47 PM
Well the problem with the way the exhaust is its not matching material, and the drone of dod isnt the best sound. Its not a huge problem, but considering that it wasnt disclosed on a CPO car that the exhaust had been modified is a real stickler. Apparently by what gm says we could pursue that, but on our own.

Id like to drive or ride in a few other g8s to determine our tranny. Maybe ours is firm and smooth, or stiff and modified. But that other one really seemed just seamless. The car hardly even moved or noticed the shifts in it.

Anyone local that has the tools to check my TCM for us to see if it is stock? Thatd be great to know!

demonspeed
02-29-2012, 10:55 AM
...but a complaint is filed for Stoops and that whole bag of bullshit, and GM aint to happy about the whole deal either.

What does this mean exactly?

Tainted
02-29-2012, 12:04 PM
What does this mean exactly?

Well we arent sure exactly, GM is gonna get back with us on a few other things and explain it a bit better. The person we talked to last wasnt at liberty to give out such and such info. Dunno why, just one of those legal things I guess

wreckwriter
02-29-2012, 03:24 PM
Sounds to me like they might be blowing sunshine up your ass at this point.

chaman
02-29-2012, 03:31 PM
Sounds to me like they might be blowing sunshine up your ass at this point.

My thoughts exactly.

Tainted
02-29-2012, 03:42 PM
could be, wouldnt surprise me any if that were the case.

TriShield
03-01-2012, 02:05 AM
Sounds to me like they might be blowing sunshine up your ass at this point.

I concur.

RedHotG8
03-15-2012, 09:01 PM
I have a G8 GT and when I tuned the trans with my superchips tuner, then retuned it back to stock it still shifts like it's tuned and EXACTLY like yours does. The only way to get it to shift smoothy like it was when it was new is to have the dealer reflash the stock tune back into the TCM.

I just had Bridgestone Potenza RE960 all season tires put on my car and they are fantastic. Smooth as glass on the highway and very quiet, plus they have great dry/wet traction and do well in moderately deep snow. It's the #1 rated ultra high performance all season tire at Tire Rack and I can see why.

My car was certified and it was a rental and everyone at G8 Board said I'll have so many problems with it. Well they were wrong, the only thing that had to be replaced were the lower control arms and the strut bushings. Other than that I put new front brakes on it and it's been virtually trouble free.

There's no doubt in my mind that your dealer totally missed the mark when they certified your car. Most of the problems you had should have been caught and repaired before it was put up for sale, including the exhaust system. The dealer should have done everything possible to make your car right since it's covered under the 4yr/48,000 miles bumper to bumper warranty.

Tainted
03-15-2012, 09:08 PM
Well no solution ever came forward. Gm felt bad, but other than ranting at the dealer some they couldnt do much since it was used.

Oh well, and now theres a rattle in the door lol.

RedHotG8
03-15-2012, 09:17 PM
That really sucks, and it doesn't say much for GM's certified used car program. Did you ever talk to a lawyer about this? They might be able to hold GM liable since the car doesn't meet the standards of a certified used car.

Midnight02
03-15-2012, 10:11 PM
What a nightmare. Might be worth consulting with an attorney just to provide a little more leverage in your (or your attorney's) next conversation with them.

Tainted
03-16-2012, 07:22 AM
From what gm said we could sue stoops over the CPO papers but it would be our time and money. Not really worth it since the outcome is still uncertain and may take more time and money than us just buying our own damn exhaust and doing it right.

But we make damn sure to tell EVERYONE not to buy from a stoops dealer. Im trying to come up with a way of taking their license plate frame and modifying it to say "dont buy a car from stoops buick gmc"

RedHotG8
03-16-2012, 07:15 PM
I hope you don't take your car back to that dealer for any future warranty work or service. You can have any other GM dealer perform the work so you don't have to go back there.

GMCHammer
03-16-2012, 10:09 PM
may take more time and money than us just buying our own damn exhaust and doing it right.

:nod: Just replace it with a nice cat-back!

Tainted
03-17-2012, 09:17 AM
:nod: Just replace it with a nice cat-back!

Gonna replace it with some kooks LTs and ORX pipe

Wont ever take it back to stoops anymore.

Tainted
03-17-2012, 08:29 PM
Well got another problem with the car now. The alarm keeps randomly going off. Every time it said alarm activated by hood. So back to the dealer for alarm troubles and a rattle in the door :S

Tainted
03-27-2012, 11:46 AM
ok so yet ANOTHER problem now.

When switching between dual and singal zone climate control it makes several loud ticks and you can hear the flaps banging around.

So to the dealer we go again this week with 3 problems:

Alarm goes off randomly
AC flaps are making noise
Annoying rattle in front passenger door that sounds like glass

2002_Z28_Six_Speed
03-27-2012, 02:32 PM
If you had a truck I still have my entire factory GXP exhaust, manifolds+cats+factory x. But it would be a hell of a drive for you. :-S

91sonomast
03-29-2012, 08:21 PM
The hood, it's the hood latch, it has a built in sensor to alert you the hood is open. The new bodystyle DeVille's/DTS and Escalade's had that problem in '07/'08. The contacts in the sensor had a bit too much play in them and would lose contact, they redesigned them for those applications. Hate to see you're stuck with the car without ever truly getting it fixed, take it to another dealer.

speeddemongto
03-29-2012, 10:54 PM
hope your car was never in a flood.....

Tainted
03-29-2012, 10:58 PM
Thanks on the hood latch info.


No the car hasnt been in a flood

GeorgeInNePa
04-09-2012, 05:30 PM
No, but it scares me that in the 19k miles of this cars life the previous owner has added a cai, and now exhaust work, and we will see what else we find. Signs of a car thats been beaten on...and this was a certified preowned...

I don't know who got mine, but just be glad you didn't...


lol

RedHotG8
04-09-2012, 06:05 PM
Yeah I heard it was slow lol.

GeorgeInNePa
04-10-2012, 09:07 PM
Yeah I heard it was slow lol.

Slow and it had the shit beaten out of it.

Daily.




:D

RedHotG8
04-10-2012, 09:44 PM
It looks like that 5.0 isn't much faster. :zzz:

J/K George, do you like the Mustang better that the G8?