low2001gmc

iTrader: (148)

Nelson Crew, to this customer you guys are the bomb no matter what anybody else says and I am sure many others who have dealt with you all recognize this and value you all as I do.

You all have been up front with me about you all services. You all did a great job on my previous 08 Blu Rado and have provided valuable advice and tips free of charge on my 01 GMC which I appreciate very much.

Erica is a very smart young lady who knows alot about performance. I seriously believe you all had her reading performance magazines growing up besides her school work.

Your brother and Rey are all kool dudes who strive to satisfy your customers and alot of us will keep coming back and recommending you all. KEEP UP THE GOOD WORK.

Moderators, if you remove my post, remove the other waste of taxpayers money whining as well in all fairness.

chevrolade

iTrader: (21)

+1 great customer service,and like always i always give them customers and will continue to do so.
as a matter of fact they have my truck right now and who else can do a complete turbo kit in a week!!
one happy mf right here

AGRV8D

iTrader: (19)

+ another..... served in the army in SA 8 or 9 years back. Nelson was always professional....

LeadfootDuramax

iTrader: (6)

They must be a sponsor to get that other thread deleted.

FarmTruc

iTrader: (5)

hey low2001gmc, thanks a lot for the feedback!

We appreciate the opportunity to service your vehicles and we expect to maintain this performance relationship for a long time!

cya guys at the ls1truck.com raceday!!!

allen

Mr. Hyde

iTrader: (10)

You know how it works around here

BOBS99SS

iTrader: (2)

my guess is this is another person who works there lol, it may not be but thats kinda weird within 5 hours of another thread this one pops up lol, honest i have never delt with nelsons so i cant comment about anything,but the response from them in the first thread was uncalled for, i hope you guyscan make it right with the tech member , even if he did overreact about things

and i just want to add that he sounded like he was fliping out over nothing, i understand sometimes shops are under alot of stress, i have heard alot of good things about them i just think the reply to the members thread was wrong, times these days are hard, and its easy to get carried away, i wish you guys tons of luck

LeadfootDuramax

iTrader: (6)

Exactly. After the kind of response Nelson posted in the other thread, I would not consider doing business with them or recomend them. They handled that terribly. Instead of coming in the thread and owning up to their part of it, they have the thread deleted.

FarmTruc

iTrader: (5)

I guess here we go again, right? Now we're gonna **** on this thread.
I didn't have that thread deleted and I had nothing to do with it getting deleted.
Once again, people assuming.

I'm not going to get into details on why I felt the customer was wrong, but definitely get all the facts before posting up.

Pwebbz28

iTrader: (31)

Why don't you kids take the BS back to the PT site?

Quick

The OP in the other thread had my support until he started ranting about congress and that he was in the military for my freedom. Lost my support after that! Yeah, I am a disabled vet, and hate to see service members pull that card the way he did. Especially over that...

ANTICOP RAM AIR

iTrader: (7)

^.... Im a vet too. Those kind of statements are disrespectful both to the Army and those that support us....

bene

iTrader: (16)

I feel the same way. Military status shouldn't get you any "special" privileges especially when you start demanding them or doing "I'm writing my congress... about trivial things at that."

For all military members, don't forget it is a volunteer military and it is a honor to serve your country.

ysb02

Yep, the senator thing was pretty funny actually but Nelson's reply in that thread was about as professional as a donkey punch.

5w20

iTrader: (21)

Two wrongs don't make it right.






















But three rights make a left!!!

bene

iTrader: (16)

Oh yeah? Well, 4 left is either a lefthanded circle or a square.

DSIM

iTrader: (1)

4 lefts? Thats a NASCAR race.

chrysler kid

iTrader: (14)

Regardless If you have problems with a business you need to contact them and let them know so they can try to correct the problem.

slowsrt4

iTrader: (1)

Regardless if the customer was right or wrong, I would never deal with a business who responds to there customers in such a way as they did. They handled the situation in the wrong manner and proved there customer service blows!

Dave_the_SS

iTrader: (27)

I agree..... Well as it stands right now they will not even unlock his PCM and return it to stock. So that he can get tuned else where.....
Regardless of what was said by either party they should atleast unlock the mans PCM so he can go get a good tune put on his car.after all it is his car and his PCM. He's not asking to see their tune.