Midwestern Members - Street tunes near Chicago?
sweetC5
03-19-2012, 09:42 PM
Does anyone know of a shop that does street tunes near Chicago? Thanks
DNTBJELOUS
03-20-2012, 03:17 PM
Speed Inc out of Schaumburg
litle88
03-20-2012, 04:03 PM
Straightline performance in New Lenox.
Shadowace
03-20-2012, 05:46 PM
Straightline performance in New Lenox.
I second this straightline is where I'll be going in a couple weeks
Socket
03-24-2012, 01:03 PM
AMS did mine and I was extremely satisfied with the results.
BIGBOS
03-24-2012, 03:29 PM
Speed Inc. has worked on all my cars
Wildcobra
03-24-2012, 11:17 PM
Speed Inc they built most of my car great guys to deal with :) Ask for Tom or Tony !!!
ds98formula
03-25-2012, 12:09 AM
Another vote for speed inc.
sweetC5
03-25-2012, 03:20 PM
Glad you guys like speed Inc. Getting a dyne tune by them on the 4th, can't wait!
JUSTINSWS6
03-25-2012, 03:23 PM
Awsome what other mods are you going to be doing on the camaro?
WonBadZ28
03-25-2012, 08:17 PM
Speed Inc is THE BEST!
Wildcobra
03-25-2012, 10:18 PM
Glad you guys like speed Inc. Getting a dyne tune by them on the 4th, can't wait!
You will be very happy are you doing any other mods
sweetC5
03-26-2012, 08:06 AM
I do eventually want a Fast 102 and throttle body and mabey put a 150 shot on it. But first on the list is get some tires and clutch at some point. I basicly want this car to run solid 11s and high 10s on spray if I go that route. I think for this summer I am done for mods, this cam and tune taped the bank for mod money! Gonna be fun on stock tires :burn: I am hopping I can pull off some lower 12s on them though. The car is a beast on the highway, it gets rubber at 50mph even without a tune on it!
R6cowboy
04-03-2012, 04:02 PM
I recommend Fast Motorsports (FMS) out of Woodstock, IL. I have experience with with both FMS and Speed Inc. Speed Inc was a terrible experience and I will never go there again as long as FMS is around. I got excellent customer service at FMS, very poor at Speed Inc. FMS has MUCH better pricing then Speed Inc. In my experience and others I know personally, tuning service at FMS has been much better then Speed Inc and A LOT cheaper pricing.
I've spoke with many local people that have had experience at both Speed Inc and Fast Motorsports and there's always been one general thing in common, EVERY single one has said they perfer Fast Motorsports. FMS is hands down the best LSx tuner shop in the Chicagoland area.
ds98formula
04-03-2012, 10:33 PM
^^^^that is the first negitive thing I have ever heard of from speed inc. I have always had great service and know many people that have had the same
inssanity21
04-03-2012, 10:44 PM
my car was done at FMS also. ive had a few conversations with speed inc and i was never impressed. called FMS and i was instantly impressed so i went there. great experience and i got exactly what i wanted with no surprises, even went above and beyond for me. they will be the only ones touching any of my present or future cars.
R6cowboy
04-04-2012, 12:02 AM
^^^^that is the first negitive thing I have ever heard of from speed inc. I have always had great service and know many people that have had the same
From face to face conversations with many people via Chicagoland meets/get-togethers, I've honestly heard many more negative things about Speed Inc then positive from their past customers. Almost, if not all, of them were not completely satisfied. Idk how many of their past customers you've actually talked to face to face, but I have quite a few.
my car was done at FMS also. ive had a few conversations with speed inc and i was never impressed. called FMS and i was instantly impressed so i went there. great experience and i got exactly what i wanted with no surprises, even went above and beyond for me. they will be the only ones touching any of my present or future cars.
This is pretty much what every past customer says about Fast Motorsports. I haven't heard not one bad thing about that shop, EVER.
ds98formula
04-04-2012, 07:45 AM
I personally know a good amount of people that go there. I also go to the open house ever year witch is always packed. Not saying that there is noone with problems with speed inc just saying this is first I have heard of it. Any rate OP sounds like you have plenty of good options around the Chicago land area. Let us know how it turns out
97ss497
04-04-2012, 12:08 PM
I recommend Fast Motorsports (FMS) out of Woodstock, IL. I have experience with with both FMS and Speed Inc. Speed Inc was a terrible experience and I will never go there again as long as FMS is around. I got excellent customer service at FMS, very poor at Speed Inc. FMS has MUCH better pricing then Speed Inc. In my experience and others I know personally, tuning service at FMS has been much better then Speed Inc and A LOT cheaper pricing.
I've spoke with many local people that have had experience at both Speed Inc and Fast Motorsports and there's always been one general thing in common, EVERY single one has said they perfer Fast Motorsports. FMS is hands down the best LSx tuner shop in the Chicagoland area.
What do they have for a dyno?
R6cowboy
04-04-2012, 02:29 PM
What do they have for a dyno?
I'm quite positive a Dynojet 224 model.
R6cowboy
04-04-2012, 02:40 PM
I personally know a good amount of people that go there. I also go to the open house ever year witch is always packed. Not saying that there is noone with problems with speed inc just saying this is first I have heard of it. Any rate OP sounds like you have plenty of good options around the Chicago land area. Let us know how it turns out
Of course speed inc is going to have many satisfied customers, I'm not saying they don't. But they also have quite a few unsatisfied customers that I've spoke with personally and they all, including myself experienced the same problems with their tuning. Mainly poor street manners and driveability issues.
On the other hand, every single person I've spoke with that has gone to FMS for tuning has mentioned they were completely satisfied.
chasgiv3
04-04-2012, 03:42 PM
Funny....I have 160lb high impedance injectors tuned by Jim over at Speed Inc. Purrs like a kitten on the street and roars like a lion at the track.
Not sure I would take seriously a guy who states "'00 Corvette M6- H/C/I and a bunch of other sh!t" in their signiiture.
I hang with a lot of racers and I've not heard 1 that got a tune or a spark plug changed by FMS.
Speed inc has done thousands of tunes. You don't stay in business by having a lot of issues. Word gets around fast!
I would definitely find the name of the actual tuner to see what his or her reputation is. Jim from Speed Inc. regularly posts on this board. He builds some of the finest restomods and restorations I've ever seen. He's been flown out to Dubai to tune for folks out there all expenses paid.
Here's some links to give you an idea of his work:
http://ls1tech.com/forums/forced-induction/1517918-1957-cadillac-twin-3076r-390ci.html
http://ls1tech.com/forums/forced-induction/1355240-speed-inc-twin-turbo-1965-chevelle-malibu.html
I'm an old racer...been around for a long time. I don't think you can go wrong with Jim as your tuner. I've had no experiance with FMS at all. Never heard of a 1 getting a tune from them. Not sure who does the work. They may be very good. But to put Speed Inc's tuner down just doesn't sit well with me.
Good luck on your decision.
ONEBADWS6
04-04-2012, 04:11 PM
See that's odd I have two cars tuned by Speed and have been with them since they were mail order only and could not be happier. As for FMS being better I beg to differ, I have experience with them and seen several of they're cars run sub par at the track and one tbss unable to pass emissions until Speed inc fixed it. I can go into more detail in pm I'm not a shop basher like the FMS customers
FANTAZ28
04-04-2012, 04:15 PM
Of course speed inc is going to have many satisfied customers, I'm not saying they don't. But they also have quite a few unsatisfied customers that I've spoke with personally and they all, including myself experienced the same problems with their tuning. Mainly poor street manners and driveability issues.
On the other hand, every single person I've spoke with that has gone to FMS for tuning has mentioned they were completely satisfied.
LOL you got to be kidding me? FMS couldn't tune a fucking guitar bud!
FMS is so great at tuning that they tuned a friend of mines truck with a steel driveshaft to 150mph + and blew it to pieces along with the trans case.... Speed inc knows better then that.
Speed inc has tuned EVERY fast ls1 in chicago!!! I'm sure your 13.0 junk ass corvette wouldn't be an issue.
LOL... fucking rookies
INTMD8
04-04-2012, 04:16 PM
Thanks for the kind words.
R6cowboy, you emailed me after the tune stating you drove it a few thousand miles then started having some driveability issues. I told you that if it just started happening after you had that much time on it you possibly had a bad o2 sensor or other issue but bring it by and I will scan it and diagnose the problem.
You then responded saying that you changed the maf and exhaust and brought the car to fast for a tune and you wanted a refund. Sorry, but it doesn't work like that. You got what you paid for and the offer to check you car for whatever issue it had was on the table. Because you declined and went somewhere else does not entitle you to a refund but I guess you think it does since you rant about how horrible we are every chance you get.
ONEBADWS6
04-04-2012, 04:27 PM
So when his tires go bald does he Bitch at Good Year for a refund too?
FANTAZ28
04-04-2012, 04:35 PM
This guy has a 13.0 vette... I wouldn't even bother if I had slow shit like that.
ds98formula
04-04-2012, 05:17 PM
Glad you guys like speed Inc. Getting a dyne tune by them on the 4th, can't wait!
So any numbers yet it the 4th:lurk:
vipermike2002
04-04-2012, 09:56 PM
sweetC5 - Saw the car outside Speed INC tonight. Sounded great.
R6cowboy - I feel as if I already read this same story somewhere. You can dig up negative stuff about ANY place. Speed INC has been around what ten years? They have worked on thousands of cars. Im sure with that kinda volume you will year about a negative review once in a while. People most always report the bad, and never the good. Not to mention you never hear both sides of the story. I know people that had a bad experience as FMS, so its not like they have a perfect track record.
Speed INC, has done work on my Z06, my TA, my GTP, and my old TA. Also alot of my friends cars. I will continue to bring my junk to Speed INC as I have recieved nothing but great customer serivce, quality work, and awesome prices. Tom is a nice guy with excellent customer service. He has replied to my emails after hours, and on the weekends. He does not fuck around. Larry had the same dedication.
I have no personal experience with Brandon or FMS other then some email conversations about work I was looking to get done. He seems like a very busy guy, also sounds like he is pretty much running the shop himself.
litle88
04-05-2012, 05:38 AM
Lol at Captain Motivation
DNTBJELOUS
04-05-2012, 08:04 AM
I will be going to Speed Inc to get my exhaust done in the next couple of weeks. Tony has responded to all of my emails quickly and with no bullshit. Been straight forward with me on prices and delivery dates. I will continue to keep refering customer's over there and I will continue myself to keep doing business with them, ESPECIALLY when I need to get it tuned after seeing other cars perform after being tuned over there.
twizted_creations
04-05-2012, 08:36 AM
What I think is funny is everyone bashing eachother on a thread looking for a STREET tune.
Put out your suggestion and STFU.
Its like a bunch of sharks that smell blood in the water. For all the Haters of a shop or another, put your 2 cents in and let the guy make his decision. But for fucks sake, every nut swinger in the world just walked into and flamed out this thread AFTER the decision was already made.
At the end of the day, all that matters is if the owner of a car is happy with his services.
Up until I read through this I have never heard of FMS... I have had my car tuned at Speed once, and then more recently at Straightline. Both shops did a decent tune. Speeds tune made some good numbers at the track.... Havent taken the car back on the current straightline tune, but it drives great on the street with a bit better DD behavior and put down good power, and the ole ass dyno felt the difference. Mind you the setup changed so its apples to oranges as to which shop did a better job.
Either of those two are good options. I will say that in my case the customer service at straightline was better. But take that for what its worth.
As for the 13.0 vette statement, really? His money spends the same as the rest of ours. It shouldnt matter if its a 30 second chevette or a 8 second rocket.
FANTAZ28
04-05-2012, 10:56 AM
What I think is funny is everyone bashing eachother on a thread looking for a STREET tune.
Put out your suggestion and STFU.
Its like a bunch of sharks that smell blood in the water. For all the Haters of a shop or another, put your 2 cents in and let the guy make his decision. But for fucks sake, every nut swinger in the world just walked into and flamed out this thread AFTER the decision was already made.
At the end of the day, all that matters is if the owner of a car is happy with his services.
Up until I read through this I have never heard of FMS... I have had my car tuned at Speed once, and then more recently at Straightline. Both shops did a decent tune. Speeds tune made some good numbers at the track.... Havent taken the car back on the current straightline tune, but it drives great on the street with a bit better DD behavior and put down good power, and the ole ass dyno felt the difference. Mind you the setup changed so its apples to oranges as to which shop did a better job.
Either of those two are good options. I will say that in my case the customer service at straightline was better. But take that for what its worth.
As for the 13.0 vette statement, really? His money spends the same as the rest of ours. It shouldnt matter if its a 30 second chevette or a 8 second rocket.
It does matter about his junk... when FMS customers are always going out of their way to bash speed inc.
You ever see straightline or speed inc get into it? NO! because they are respectable shops with good owners. So I do agree with you on the bashing but sometimes it's an eye for an eye
twizted_creations
04-05-2012, 11:08 AM
Yeah but the customers do.. FMS isnt in here talking shit, customers are. And that happens all the time, with all shops customers, you cant control that.
My point is this, give an opinion on which shop to use and your experience, then let the the OP make a choice. Every one of these posts turns into swingers from each shop arguing over whom is better...
And no offense but as a moderator in this section, I would expect you to not continue the negative trend, and put the thread back on track.
Which reminds me, I had a question for you, Do you know a guy named Kenny, who runs machine shop outta elk grove, and a fab shop by his house?
twizted_creations
04-05-2012, 11:18 AM
Besides, FMS isnt a vendor, and both speed and straightline are...
Someone should smack his pee pee for promoting a non vendor!
litle88
04-05-2012, 04:48 PM
^^^ lmao^^^
Clown
sweetC5
04-05-2012, 09:40 PM
Ok guys car is done! It did not pull the numbers I wanted but I guess my home made intake and exhaust sucks! The tuner said it's holding me back and I could see about 450 when i swap that out, and I should at lest get the intake and come back.
It put down 432hp 423tq, so i am about 70 up from a avg stock pull! They seem to have put a good tune on it, it drives like a new car! The power curve is awesome though, power is way up over stock even at 2500, it will rost the tires cruising at 2k and just punching it without any clutch action. The car always felt soft until 3500, but now it has sick power right through the hole rev range! I will be hitting the track in 3weeks, it would trap 112 with just headers and the car feels like a beast compared to that! Pretty pumped to see how much it picks up on that 12.60.
As for speed, everyone seems pretty cool. The owner is a very nice guy! I do feel my idle is set to high, but they do plan on bringing it down for me tomorrow. I am happy with the drivability, seems very good and the power gain across the bored is what I am really happy about. They also gave me a good deal on my tune also and things are tight so I great full for that.
ds98formula
04-05-2012, 11:16 PM
Awesome. What track you going to go to?
bizerk1
04-06-2012, 01:09 AM
I would say speed inc, even though you already went for obd-2 cars. They dont tune obd-1 cars anymore : (
sweetC5
04-06-2012, 07:47 AM
Bunch of us are planed for great lakes on the 22nd, about 30 camaros, and 15 guys from some mustang club so far :D
litle88
04-06-2012, 10:20 AM
Glad to hear that, good luck at the track!
willizm
04-06-2012, 07:43 PM
I'm not here to start a war or have people call my car 13second junk because im going against the grain, but the fact of the matter is that we all have a choice as to who we want to tune our cars. I've spoken to quite a few people about where to go for my tune. Ive been on starightlines dyno a couple times(Mikey is an awesome guy), I've bought parts from speed Inc and received great help with my build strategy, i had brandon@FMS flash my PCM with a base tune that worked flawlessly from first startup, and I've even had Larry@AMS help me to get my car tuned on pump.
All of these guys and vendors are solid, but for what it's worth my TA is at FMS because Brandon is the best guy for the job and the turbo lsx guys I know personally have had a great experience with him.
FANTAZ28
04-06-2012, 08:34 PM
I got a turbo ls1.
Any none speed inc tuned cars want trouble?
Simple question.
stock block
stock heads
stock crank
stock intake
stock pcm
etc.....
LOCK THE FUCK UP!
ONEBADWS6
04-06-2012, 08:52 PM
So lets see, the list of Speed Inc tuned Turbo cars, Outlaw Drag radial winner Anthony, Outlaw Drag radial winner LASTLS1, KOTS winner LT1CAMAROMAN, Haider, Charlie, the rest of the Indiana turbo cars and the list goes on. Lets see the accomplished list of FMS tuned turbo cars again.
twizted_creations
04-06-2012, 09:00 PM
I would need 3 busses and the hit sir. I am still slow. :(
willizm
04-06-2012, 09:21 PM
So lets see, the list of Speed Inc tuned Turbo cars, Outlaw Drag radial winner Anthony, Outlaw Drag radial winner LASTLS1, KOTS winner LT1CAMAROMAN, Haider, Charlie, the rest of the Indiana turbo cars and the list goes on. Lets see the accomplished list of FMS tuned turbo cars again.
I don't think anyone is disputing that SpeedInc has made some fast cars. Even if I had speed inc tune my car, I wouldn't expect to run with any of those guys as I'm not breaking records and winning KOTS. The problem is that I chose who I thought would give me a better tune at the normal customer level. I doubt that any normal customer such as myself would get the level of service of any of those guys you listed or mods on this board at speed inc.
Now don't get me wrong, I'm a fan of speed inc. I like buying my stuff from them and have had my short block sent out by speed inc to get forged. Parts wise, everything is good and they know their shit. I've probably dropped 6-8k in parts in the last year through speed inc and couldn't be happier.
ONEBADWS6
04-06-2012, 09:34 PM
So with spending that kind of money there you thought you would be treated like average? You don't think we all started somewhere? My first purchase was a set of mac mid length headers, we all start somewhere man, it's called building relationships.
willizm
04-06-2012, 09:58 PM
So with spending that kind of money there you thought you would be treated like average? You don't think we all started somewhere? My first purchase was a set of mac mid length headers, we all start somewhere man, it's called building relationships.
I was treated well and built a pretty good relationship with Brian and Tony. Both those guys had helped me out quite a bit and honestly they are the first guys I reach out to when I need something quickly.
However, you nailed it when you said "thought you would be treated like average". Speed inc shouldn't treat their customers differently. If I dropped my car off with a 15k dollar check then I'd expect to have a badass turbo car at the end. Why should a guy looking for a simple dyno tune after doing his own H/C/I install be treated less just because they have less money vested in speed inc? It's a reoccurring theme that I am hearing and seeing more and more in the aftermarket industry when it comes to the bigger shops. Some highly reputable shops become less approachable by the average customer asking for simple things. It's actually a compliment and a testament to how great speed inc is, but with that comes the varying levels of customer service that IMO should be indifferent. My compliments to straightline because those guys are the same regardless if it's a simple couple pulls on the dyno for cheap or taking on a big build with more potential for profit.
LS1 SPEED INC.
04-06-2012, 10:14 PM
We treat every customer with the same amount of respect and courtesy, regardless of dollars spent. We answer emails and from the guy buying an $16 skip shift eliminator just as promptly as the guy building the 20k turbo car. Modding generally starts at the entry level, working up as time goes on. Not only would it be against my ethics, but it would be bad business to treat the "little guy" like he was unimportant.
ds98formula
04-06-2012, 10:40 PM
Speed inc awnsered tons of my emails befor I ever even bought anything. And after hours at that
Never Satisfied
04-07-2012, 12:02 AM
Not that it matters much, but I want to vouch for Tom and Speed too. He bent over backwards earlier this year to take care of an issue I had on a gear install. Some of the best customer service I've ever received!
R6cowboy
04-07-2012, 12:41 PM
R6cowboy, you emailed me after the tune stating you drove it a few thousand miles then started having some driveability issues. I told you that if it just started happening after you had that much time on it you possibly had a bad o2 sensor or other issue but bring it by and I will scan it and diagnose the problem.
You then responded saying that you changed the maf and exhaust and brought the car to fast for a tune and you wanted a refund. Sorry, but it doesn't work like that. You got what you paid for and the offer to check you car for whatever issue it had was on the table. Because you declined and went somewhere else does not entitle you to a refund but I guess you think it does since you rant about how horrible we are every chance you get.
First off, I NEVER asked for a refund. I looked at our past emails and a refund was never brought up, never asked for, so I have no clue were you come up with that. I emailed you after approximately putting 1,000 miles on the car within 4 weeks after tuning. I told you I was unsatisfied how the car was running ever since it was tuned. I informed you of the issues the car was having the entire time; the terrible exhaust fumes, the engine constantly revving down nearly dying out when engaging the clutch, the engine sporadically wanting to idle at 1500 to 2000 rpm for no apparent reason, excessive surging and lets not forget the times you accidentally messed up the "basic tune" on my pcm which you caught your mistake after the second time, then told me you would discount my dyno tune because of the troubles but I never did receive a discount. The driveability issues were always there and I mentioned that. You did tell me I could bring the car in and you'll see if you could diagnose the problem, which was nice on your part and it was appreciated.
Shortly after emailing you I spoke with FMS and I was very impressed. Enough to not take you up on your offer to look at the car again and just went straight to FMS. And out of all honesty I'm glad I did, even though it cost me more money I got exactly what I wanted the first time and I was very satisfied. As far as changing the exhaust and maf that you mentioned, all I changed on the exhaust was swap out the stock C5 mufflers with C5 Z06 mufflers just days before I took it to FMS. So that would not effect tuning at all. And the stock 75mm maf was swapped out at FMS for a stock C6 85mm maf ONLY so I could use a blackwing air intake because the dual cone intake I had on before didn't fit too well. And in the end there were no mechanical failures found like a bad o2 sensor that would've caused the driveability issues. If you don't believe what I say that's fine I really don't care. But I surely in the hell am not making up some outrageous story or claims.
And I don't know where you come off saying I rant how horrible Speed Inc is every chance I get. Please show me of all these times I've ranted about Speed Inc that you speak of. Because I know for fact there is only one time I mention getting unsatisfactory service from Speed Inc on the internet. I think that's just an assumption on your part.
Even though I had a less then fortunate experience with Speed Inc, I can't justify coming off like they can't or aren't able to do good work. Because it's obvious they have done some very good work and built some great cars. One customer's unfortunate experience certainly doesn't speak entirely for a shop. So I have no problem apologizing if I came off that way.
INTMD8
04-07-2012, 10:18 PM
Yes your car would not start upon receiving the first start up file from me so I changed an incorrect parameter thinking it would correct the problem. When it still wouldn't start we overnighted you a new GM PCM.
When it still wouldn't start you trailered the car to me and I diagnosed your bad fuel pump. Yes there was a mistake in the file which was promptly corrected but we certainly didn't need to buy and overnight you a new PCM when you had no fuel pressure.
"Hello Jim,
Thought I’d fill you in on the status of the car. After we noticed the low fuel pressure, I installed a new fuel pump and filter/pressure regulator. The car now runs fantastic with the stock pcm. The car was NOT ran at all with the new pcm you sent me and I returned it back to Speed Inc. Exhaust smells pretty rich but that’s it. I’ve put approximately 300 miles on the car since last weekend with no “hick-ups”. Very, very little surging at low rpm’s and it pulls real nice. I’ve ran it up to 5k a few times but no further, don’t want to run it real hard before dialing it in on the dyno. The car half ass kept up with my R6 thru 3rd gear, partially into 4th, from a 45 roll short shifting at 5k with my midget 145 lb brother riding it. We were quite surprised.
Anyway, thanks for all your help and can’t wait to get it on the dyno in a couple weeks.
Thanks,"
I deleted the rest of your emails and don't recall the exact wording but you did contact me after having another shop work on the car asking for a refund.
Regardless, as soon as you told me you were having issues I said bring it by so I can diagnose it. You saw me take your car out on the road for drivability tuning after it was calibrated on the dyno and when you were handed the keys it was spot on in terms of idle, fuel trims, drivability/etc. It took you 4 weeks and 1000 miles to realize it was horrible? You didn't bring me the car so obviously there is nothing else I could do for you at that point.
So overnighting you a new PCM you didn't need, diagnosing your fuel pump for free then offering to diagnose your car as soon as you mentioned it having an issue is "very poor" service?
In my opinion your assessment is a bit unfair.
Sorry we didn't get things straightened out for you. Given the opportunity, we would have.
R6cowboy
04-08-2012, 12:30 AM
Yes your car would not start upon receiving the first start up file from me so I changed an incorrect parameter thinking it would correct the problem. When it still wouldn't start we overnighted you a new GM PCM.
When it still wouldn't start you trailered the car to me and I diagnosed your bad fuel pump. Yes there was a mistake in the file which was promptly corrected but we certainly didn't need to buy and overnight you a new PCM when you had no fuel pressure.
Regardless, as soon as you told me you were having issues I said bring it by so I can diagnose it. You saw me take your car out on the road for drivability tuning after it was calibrated on the dyno and when you were handed the keys it was spot on in terms of idle, fuel trims, drivability/etc. It took you 4 weeks and 1000 miles to realize it was horrible? You didn't bring me the car so obviously there is nothing else I could do for you at that point.
So overnighting you a new PCM you didn't need, diagnosing your fuel pump for free then offering to diagnose your car as soon as you mentioned it having an issue is "very poor" service?
In my opinion your assessment is a bit unfair.
Sorry we didn't get things straightened out for you. Given the opportunity, we would have.
Let me correct this exactly. My car would not start up right upon receiving the first start up file from you. So I sent the pcm back to you to reflash it at your request. After receiving the pcm the 2nd time the car still would not run right. That's when you sent me a brand new GM pcm, which was great I might add. After receiving the new pcm the car still would not run right. That's when you realized you set a parameter for an automatic trans instead of a manual trans. Simple mistake, I was actually very glad it wasn't something major. So I sent my stock pcm back to you to reflash it with the manual trans parameter. When I got the pcm back the car fired right up. It ran for about 20 minutes then died and wouldn't start back up after that. Obviously that's when the fuel pump went out. This happened the day before my scheduled dyno tune and I called Speed Inc as soon as it happened to notify them about the situation then decided to trailered the car up anyway the next morning. Then you diagnosed the bad fuel pump and the dyno tune was rescheduled. You certainly were very prompt when all this was going down and very helpful. Sending me a new pcm at no cost was awesome indeed.
By the way, I never saw you take my car out on the road. I don't know why you would even think that because I wasn't even at the shop the entire time you were tuning my car. And no, it didn't take me 4 weeks and 1000 miles to realize the issues I mentioned. Yeah, I probably shouldn't have procrastinated that long before finally deciding I needed to say something about it.
02sleeperz28
04-08-2012, 12:52 AM
All I can recommend is do your own research and figure out what shop is best for you. Good luck.
Nassauvette
04-08-2012, 01:54 PM
We treat every customer with the same amount of respect and courtesy, regardless of dollars spent. We answer emails and from the guy buying an $16 skip shift eliminator just as promptly as the guy building the 20k turbo car. Modding generally starts at the entry level, working up as time goes on. Not only would it be against my ethics, but it would be bad business to treat the "little guy" like he was unimportant.
Tom,
I'd like to thank you, Tony, Nick and the rest of the guys there at Speed, Inc. for taking care of me. I'm new to the F-Body scene (you could call me a little guy at this point), and admittedly not the most mechanical guy in the world, but every time I've had a question, your guys have always treated me like I've been doing business with you for years. Your shop took a look at my Camaro yesterday as I felt something was up with the exhaust. Your team was courteous, fast, efficient. They made some adjustments and the car has never sounded better. To top it off, it didn't cost me a nickel, which I was very grateful for. Keep up the great customer service! I'll be back as I start adding mods to my '10 2SS I just picked up a couple weeks ago.
Chris
LASTLS1
04-14-2012, 07:04 PM
When you don't give a shop a chance to correct a possible "at fault" problem I feel you have no right to complain.
The facts are this.... Speed has tuned my car from a 13.3 car 10 yrs ago to my current 7.40 car. Jim tuned my STREET DRIVEN 8.2 car and it drove great!!!
I was so confident in Jim's tune I didn't even pull a plug all weekend at Braidenton, FL a few weeks ago (that I won). That was running 7.4x all weekend. I'm around races and race cars alot!!! There's not another person on earth I would want tuning my car.
Anyways yes people can say I'm a Speed Inc guy because they do all my work. Yes this is true, BUT it's because they won my business and confidence over the past 10 yrs.