LS1TECH Sponsor Feedback - Done with Texas Speed




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camarovon
07-26-2012, 12:57 PM
I ordered a racetronix fuel pump, they sent me the wrong one,i sent it back,they called me and said they cant take it back cause its missing a hose clamp and box has a rip,they say I got to pay for them to send it back,after all the money that me and my friends have spent with them over the years,thousands and thousands of dollars this is the treatment I get,and over the years I never returned not one thing,what they dont realize is there not the only performance shop out there,i will take my business elsewhere!


ezzlez28
07-26-2012, 01:11 PM
Was the box damaged when you received it? Did you notify them of that when you called and said it was the wrong item? Also, this isn't the vendor feedback forum.

Sales2@Texas-speed
07-26-2012, 02:26 PM
If it helps the situation, we can post pictures of what you sent back. Most all the "hardware" to install the pump is missing, and the parts you did send back are damaged and/or have been in contact with fuel (can't tell if pump was run, but I can tell the bottom of the pump was in fuel.) The box is destroyed, not that that is important to us, we can repackage items IN NEW CONDITION and sell to someone else. Anybody on this forum would be pissed if we sent this to them as "new".

Also, I am looking at the online order you placed as well as the pump you sent back. You received exactly what you ordered. Now you did order the universal "FPK-835" kit....maybe you were expecting something less universal and more application specific??

Let me know if you need any more information about this return and its condition. I'd be happy to help.


camarovon
07-26-2012, 02:44 PM
No just wont deal with you guys any more cause you know dam well that pump aint been in no fuel,box was ripped on the end and missing hose clamps I could have sent you clamps,but me art,mark,tom,john,todd,or scott wont be buying nothing else,money aint an object here buddy,we will pay more elsewhere,and now the engine kit we bought the box hasnt been opened we are returning it,have a nice day

Sales2@Texas-speed
07-26-2012, 02:51 PM
I hate to hear that, but if you step back and look at the situation and ask yourself if you would have been happy if you would received this item in the condition you sent it back to us in. The answer is NO. You would called and demanded we send a replacement. Any other customer would do the same, which is why we cannot refund this one.

I will send the pump back today. When you receive it, please take the cap off the bottom inlet, and smell it (strong odor of fuel). Yet the top outlet does not smell like fuel at all....why would that be???

You'll be able to sell this pump and recoup some money for it...in the condition it is in, I'd estimate you could get $90 or so for it. Best of luck in the future.

camarovon
07-26-2012, 03:08 PM
Special thanks to the WS6 store for getting me the right pump and fast shipping!

Sales2@Texas-speed
07-26-2012, 03:18 PM
And by the right pump, you mean you ordered the correct pump this time around. Remember, we shipped what you ordered online.

camarovon
07-26-2012, 03:40 PM
Have a nice day matt!

lemons12
07-29-2012, 10:48 PM
Lol at ordering the wrong pump and then saying tsp shipped the wrong one.. Op you silly.

5.3LJimmy
07-31-2012, 12:56 PM
This is exactly why I could not run my own business. I feel for you guys Matt.

Slowhawk
07-31-2012, 01:42 PM
If both stories are true, there shouldn't be a post about this at all. Just suck it up.

The facts I get
wrong pump was ordered
pump sent back with missing parts and signs of install attempt
customer mad because supplier won't refund
supplier can not resale the pump from condition it came back

camarovon
07-31-2012, 04:33 PM
Guys theres no need to comment this situation is done and over with

87silverbullet
07-31-2012, 04:46 PM
Just admit it dude you f'd up. It takes more of a man to admit it then to try to cover this up.

lemons12
07-31-2012, 07:40 PM
Guys theres no need to comment this situation is done and over with

YOU brought it up in another thread..

Racetronix
07-31-2012, 07:50 PM
Time to close this thread!

87silverbullet
08-01-2012, 07:45 AM
Don't worry it will die on its own, unless you chimed in wanting it to close for a different reason?

Facts have been stated, it will die.

Sales2@Texas-speed
08-01-2012, 09:32 AM
Otis, shouldn't you list that pump as used and missing parts in your for sale thread? Or would you like me to follow you and post in all your threads online like you are doing in ours??

Racetronix
08-01-2012, 09:39 AM
http://ls1tech.com/forums/parts-classifieds/1570760-racetronix-fuel-pump.html

Walbro pump
Not LS App

:werd:

87silverbullet
08-01-2012, 10:08 AM
Otis, shouldn't you list that pump as used and missing parts in your for sale thread? Or would you like me to follow you and post in all your threads online like you are doing in ours??

Hold up, this dude is named Otis? OTIS JUST LOVE THE KIDS!!!:rotflmao::rotflmao:

http://www.youtube.com/watch?v=BJp__N0fFls

camarovon
08-01-2012, 10:22 AM
Matt I thought this was over with but I guess it aint,pump is sold buddy

Sales2@Texas-speed
08-01-2012, 10:28 AM
We left it alone and you are trolling our threads for some reason. :confused:

jrob56
08-01-2012, 10:44 AM
Ya this seems absurd, OP is just too stubborn to admit fault. Ive dealt with Texas Speed multiple times and they were more than helpful.

camarovon
08-01-2012, 10:47 AM
Trolling what threads ,i can keep going if thats what u guys what,i dont see what you guys concerns are pump sold lastnite

Sales2@Texas-speed
08-01-2012, 10:52 AM
Moderators already cleaned up your trolling posts in the head thread.

96s-10ss
08-01-2012, 11:16 AM
I wish ls1tech had a like button like facebook. This "Otis" would then see how nobody agrees with him.

camarovon
08-01-2012, 11:58 AM
Mind your business 96s-10ss

camarovon
08-01-2012, 11:59 AM
Like I said done with this,guys just leave it alone

96s-10ss
08-01-2012, 12:29 PM
Tough guy. Meanie. The point is, you ARE in the wrong. Deal with it and quit being a cry baby , prius driving, bitch. You fucked up.and you have to deal with it. Next time maybe you will use what you have left of your 5 year old mentality brain and order the correct pump.

camarovon
08-01-2012, 01:18 PM
Mind your business you dont know the deal,but if u wanna make this serious we can,u dont know me and I dont know u,dont darw curse at me

whiteboycntdnce
08-01-2012, 02:40 PM
Mind your business you dont know the deal,but if u wanna make this serious we can,u dont know me and I dont know u,dont darw curse at me

Did you really just say this? :rotflmao:

Sales4@Texas-Speed
08-01-2012, 03:01 PM
:corn:

96s-10ss
08-01-2012, 03:51 PM
First off, this is a public forum. Youre badmouthing a good company that I have done business with and had a great experience with. So therefor, everybody that supports Texas Speed it is our business to counterdict what you are saying bad about them.

MADMAN
08-01-2012, 04:24 PM
This one is done. As a vendor you are never going to please everyone. Obviously the OP is one of them. Now that the OP has decided to threaten people and become an Internet Rambo I am locking the thread.

To the OP you claim its done so DO NOT bash in any Texas Speed threads or you will be done too.