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HP tuner owners, help needed

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Old 08-04-2004, 09:21 PM
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Default HP tuner owners, help needed

I sent off a money order for HP tuner about two weeks ago and have heard nothing from them yet. I have e-mailed twice with not responce. I was wondering how long it took to get yours and what should i do to ensure the delivery. ALso, a phone number to HP would be helpful.
Old 08-04-2004, 09:29 PM
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try their website... www.hptuners.com
Old 08-04-2004, 11:15 PM
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They don't have a phone number, they all have day jobs. I'm really surprised you haven't heard back from them. They are always on the ball and really on top of taking care of their customers. Try posting in their forums or something.
Old 08-04-2004, 11:19 PM
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Originally Posted by SSMinneapolis
try their website... www.hptuners.com
E-mailed them twice on their web site NO RESPONSE.
Old 08-05-2004, 12:55 AM
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hmm... I showed one e-mail from you today and already replied.

Sometimes we are not at our computers at the exact moment customers e-mail us and it may take a few hours to get back to people. We apologize if this is not fast enough. We will do what we can to improve.

Thanks!
Old 08-05-2004, 01:09 AM
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FYI, I just came across your first e-mail which was at 6:47pm yesterday. It's 1:08am today.

I'm sorry but sometimes we need a little more time than that.

- Keith, HP Tuners

Last edited by Magnus; 08-05-2004 at 01:38 AM.




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