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HP tuners connection?

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Old 02-19-2005, 03:11 PM
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Default HP tuners connection?

I got my HP on Thursday, I went to read the pcm today and I get " cable not found Check connections and make sure key is in the run position". I made all the changes to the com port settings and still I get nothing. Can anyone get me going in the right direction?
Old 02-19-2005, 04:43 PM
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is it a USB to serial or laptop serial? if USB make sure the port number is 4 or below (it should allow you to change it)
Old 02-19-2005, 05:56 PM
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It is just a laptop serial.
Old 02-19-2005, 06:25 PM
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Check that you have power to the cig lighter
as this line also powers the OBDII port. Blown
fuse is a possible, non-software cause.
Old 02-19-2005, 06:26 PM
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My HPT set-up started to get the 'cable not found ' message ,my problem turned out to be the cable that connects the laptop to the enhanced i/o. Changed that cable and it worked fine.

Last edited by Holden LS1 Tonner; 02-19-2005 at 06:30 PM. Reason: Jimmyblue beat me to it :)
Old 02-20-2005, 12:41 AM
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I have power to the cig. lighter, this sucks.
Old 02-20-2005, 01:22 AM
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Do you have any device that's known to work
with your COM port? Or is this two virgins in
the dark?
Old 02-20-2005, 06:39 AM
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I don't have any other device to work with the com port.I thought it was just cause the settings for the com port were off. It use to say that it was being used when I went to change the settings, now I don't even see that.

Last edited by mattrem; 02-20-2005 at 06:47 AM.
Old 02-20-2005, 07:45 AM
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I have over 12 volts on the OBD plug, I think the laptop is the problem, It won't recognize the cable.? Two virgins in the dark.
Old 02-21-2005, 10:05 AM
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Do a search on google or hptuners for testing com ports.
Old 02-21-2005, 11:50 AM
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Default com port

You should have a terminal program on your computer - Hyperterminal if you are running Win 98. On the DB9 connector connect pins 2 & 3 and pins 7 & 8.
This will connect the transmit to recieve and CTS to RTS.
Set the flow control to none. You should be able to see anything you type. If not your com port is bad.
P.S. Make sure local echo is turned off ( usually default). Before connecting the pins type something and nothing should appear on your screen.

Last edited by RFERG43; 02-21-2005 at 12:29 PM. Reason: more info
Old 02-21-2005, 12:35 PM
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I am not real good with this computer crap, I am ready to smash it with a hammer. I have windows 2000 professional on this laptop I got for this, What terminal program do I look for?
Old 02-21-2005, 12:54 PM
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I've had a lot of problems lately with my cable randomly not 'connecting'. I've gotten various error messages. I have noticed that if I have the editor program open I never have a problem connecting with the scanner or with the flash. Weird.
Old 02-21-2005, 01:29 PM
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I also randomly have this problem. I can usually just close the program and reopen it and it will work. What bombguy said usually works too.
Old 02-21-2005, 01:50 PM
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I can't connect with any thing, I want to read and save the tune then tweak on it.
Old 02-21-2005, 02:37 PM
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Have you emailed support@hptuners.com yet? This may be somethig simple they've seen before .. also key is in the "Run" position right?
Old 02-21-2005, 03:09 PM
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I never had any connection difficulties with my PCM using AutoTap, EFILive, nor LS1-Edit (three different serial cables). It first began with HPTuners. It could be coincidence, but on the other hand I'm sure there would be more complaints if it affected more users. I had to switch to using a my LS1-Edit serial cable to address my HPT connection problems.
Old 02-21-2005, 03:23 PM
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I have emailed them and got nothing back yet. Yes it is in the "run" position
Old 02-21-2005, 06:31 PM
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I think first you need to wade through the settings
and determine which COM port is being assigned to
the serial port you're using. Any computer post
"Plug and play" cannot be trusted. It might be putting
the touchpad on COM1 and the IR port on COM2 and
the "real" comm port, your serial, on COM13 or some
such foolishness. You may have to go by process of
elimination somewhat.

Then once you know that (and have it set to the right
bit rate, bits / parity for HPTuners' cable (I think 153600,
8/0 but look it up) you will have to go tell HPTuners what
the COM port is. It automagically detected mine but I
recall having to disable the IR port before the serial on
the back would work. Check the system resources for
any such address or interrupt sharing, this is P&P evilness
that can screw you up.
Old 02-21-2005, 07:49 PM
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Thanks jimmyblue, I think you are right, I talked to Ken tonite he is helping me also.



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