Hp Tuner Customer Service
07-13-2005, 03:19 PM
#1
Staging Lane
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Hp Tuner Customer Service How long do you have to wait to get a tuner kit
I ordered 2 weeks ago Have not heard anything can't get a hold of anyone is there someone I can talk too. Thanks for your help
I ordered 2 weeks ago Have not heard anything can't get a hold of anyone is there someone I can talk too. Thanks for your help
07-13-2005, 04:03 PM
#2
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have you emailed sales? They usually reply within a day or two. Once the order is placed and payment clears they send the order to casper electronics, which then ships the cable and has UPS send a shipping number via email.
07-13-2005, 04:03 PM
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Originally Posted by wheeelzzz
How long do you have to wait to get a tuner kit
I ordered 2 weeks ago Have not heard anything can't get a hold of anyone is there someone I can talk too. Thanks for your help
I ordered 2 weeks ago Have not heard anything can't get a hold of anyone is there someone I can talk too. Thanks for your help
just my two cents - two weeks is not long. Also have you e-mailed them and asked about delivery. They generally respond within two days to any of my questions.
Sales@HPTuners.com - email them
Bill
07-13-2005, 07:24 PM
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Just make sure you e-mail the proper e-mail address.
We list our sales e-mail address as our shipping contact on the contact us page but we still do get a lot of e-mails regarding shipping that go to support. That does add to the delay time.
If you e-mail sales directly though you should have a response the same day.
- Keith, HP Tuners
We list our sales e-mail address as our shipping contact on the contact us page but we still do get a lot of e-mails regarding shipping that go to support. That does add to the delay time.
If you e-mail sales directly though you should have a response the same day.
- Keith, HP Tuners
07-13-2005, 07:37 PM
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Originally Posted by AnotherScreenName
Yeah, just ask them. Ive never waited more than a day for a response from sales or support. Great service so far, imo.
