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Strange Problem W/Tuners...Can't save???

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Old 12-11-2005, 02:10 PM
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Default Strange Problem W/Tuners...Can't save???

After downloading the update for the newer version. When I try make to make a change to my timing table(or any change for that matter), the save file function is greyed out. I cannot save the changes.

Any ideas?


Thanks,
Jason
Old 12-11-2005, 03:04 PM
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did you uninstall the old version, install frameworks 1.1 and then tuners 2.0?
Old 12-11-2005, 03:07 PM
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Yup, did that.
Old 12-11-2005, 03:58 PM
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That usually happens when the software doesn't think you are licensed for the vehicle type you are editing. Open the scanner program. Then click on Help -> VCM Suite Info. Then click on the i icon inbetween the floppy and ? icons and make sure all the vehicle types you are licensed for are listed. Perhaps your upgrade file got hosed.
Old 12-11-2005, 04:29 PM
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Originally Posted by 2xLS1
That usually happens when the software doesn't think you are licensed for the vehicle type you are editing. Open the scanner program. Then click on Help -> VCM Suite Info. Then click on the i icon inbetween the floppy and ? icons and make sure all the vehicle types you are licensed for are listed. Perhaps your upgrade file got hosed.

Thanks!

For now, I went back to the old version.
Old 12-11-2005, 07:43 PM
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yeah thats the only time that should happen...go to the little i tab once that opens click the i inside the box and it will show the licenses you have..maybe something got screwy for some reason...if your licensed for a 1999 corvette or something that you shouldnt be now email support@hptuners for further help.
Old 12-11-2005, 09:47 PM
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Jason, e-mail me your file and your customer ID # and I'll check it out.

- Keith, HP Tuners




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