Texas Speed and performance
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Texas Speed and performance
I knwo they are a very reputable shop and have answerd all my questions i have ever asked them. They are the nicest on the phone and very helpful. I just am alittle upset about how they resently been takin care of my situation. I ordered Prc dart cnc ported heads with an ms3. Jason said the heads would clear without fly cutting. They didnt and thats not his fault and he made it clear to me that all the dart heads have different valve drop. Thats not the problem. So i sent the heads back (67$ later out of my pocket) They got the heads and said somethign is not right so he would get me new ones. I called last week and jason told me he had the new heads and were ready to ship but forgot to send them out as they sat for 2 weeks. I now called today to make sure he sent them out and he told me that there not goin to work for me and said he much rather sell me a head he knows will work.... so i am goin with the prc ls6 cnced heads. He said i am at the top of his list and they shoudl be done thursday (as my car has been now sitting at a friends shop for 2 months) I asked if he could send them over night or even 2nd day... he said he will see what he can do. I am not tryin to bash this shop at all they are great guys i just hope thigns turn out right and i get my car running asap the nice weather is here and my car is sitting in a garge with my friend busting my ***** to get it out fast
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Dart Heads Response
Originally Posted by 35thls1ss19
I know they are a very reputable shop and have answerd all my questions i have ever asked them. They are the nicest on the phone and very helpful. I just am alittle upset about how they resently been takin care of my situation. I ordered Prc dart cnc ported heads with an ms3. Jason said the heads would clear without fly cutting. They didnt and thats not his fault and he made it clear to me that all the dart heads have different valve drop. Thats not the problem. So I sent the heads back (67$ later out of my pocket) They got the heads and said somethign is not right so he would get me new ones. I called last week and jason told me he had the new heads and were ready to ship but forgot to send them out as they sat for 2 weeks. I now called today to make sure he sent them out and he told me that there not goin to work for me and said he much rather sell me a head he knows will work.... so i am goin with the prc ls6 cnced heads. He said i am at the top of his list and they shoudl be done thursday (as my car has been now sitting at a friends shop for 2 months) I asked if he could send them over night or even 2nd day... he said he will see what he can do. I am not tryin to bash this shop at all they are great guys i just hope thigns turn out right and i get my car running asap the nice weather is here and my car is sitting in a garge with my friend busting my ***** to get it out fast
If you have any questions feel free to contact us directly, I know I have stressed this on here alot but again will reiterate, please contact darttech@dartheads.com, 248-362-1188, or email jkeyes@dartheads.com
Last edited by Dart331Stroker; 04-20-2006 at 09:40 AM.
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Will the Darts work out of the box with the MS3 without flycutting?
35th; Jason and TSP will make it up to you. I have bought numerous parts from them without problems. TSPs customer service tops everyone!
35th; Jason and TSP will make it up to you. I have bought numerous parts from them without problems. TSPs customer service tops everyone!
Last edited by USMC Devil Dog; 04-21-2006 at 12:11 AM.
#4
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Originally Posted by USMC Devil Dog
Will the Darts work out of the box with the MS3 without flycutting?
35th; Jason and TSP will make it up to you. I have bought numerous parts from them without problems. TSPs customer service tops everyone!
35th; Jason and TSP will make it up to you. I have bought numerous parts from them without problems. TSPs customer service tops everyone!
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Originally Posted by WS6FirebirdTA00
i disagree, i have had nothign but problems and when i was shipped a ypipe that wouldnt fit they told me to just go to an exhaust shop they cant do anything, thats just the tip of the iceburg, some are happy with them and others hate them, kinda reminds me of more performance
I know you have. I have read several posts of yours stating that fact. I don't know about your Y pipe but mine installed without problems. Mistakes are made, no one is perfect.
35thls1ss19,
Just give em time (be realistic but don't allow too much) and don't be afraid or think that you are pestering them if you call! You have the right to know what's going on with your order.
And remember that the Darts and TSPs DART CNC program are still new to the LSX market and bugs may still need to be worked out. TSPs LS6 worked heads seem to be an excellent head. I have seen VERY good numbers when they are used. Now that its that time of the year maybe we will see some track times to accompany those great power numbers!
Think positive ole buddy, things work out in the end just give it time!
Rob
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Originally Posted by WS6FirebirdTA00
i disagree, i have had nothign but problems and when i was shipped a ypipe that wouldnt fit they told me to just go to an exhaust shop they cant do anything, thats just the tip of the iceburg, some are happy with them and others hate them, kinda reminds me of more performance
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Originally Posted by USMC Devil Dog
WS6,
I know you have. I have read several posts of yours stating that fact. I don't know about your Y pipe but mine installed without problems. Mistakes are made, no one is perfect.
35thls1ss19,
Just give em time (be realistic but don't allow too much) and don't be afraid or think that you are pestering them if you call! You have the right to know what's going on with your order.
And remember that the Darts and TSPs DART CNC program are still new to the LSX market and bugs may still need to be worked out. TSPs LS6 worked heads seem to be an excellent head. I have seen VERY good numbers when they are used. Now that its that time of the year maybe we will see some track times to accompany those great power numbers!
Think positive ole buddy, things work out in the end just give it time!
Rob
I know you have. I have read several posts of yours stating that fact. I don't know about your Y pipe but mine installed without problems. Mistakes are made, no one is perfect.
35thls1ss19,
Just give em time (be realistic but don't allow too much) and don't be afraid or think that you are pestering them if you call! You have the right to know what's going on with your order.
And remember that the Darts and TSPs DART CNC program are still new to the LSX market and bugs may still need to be worked out. TSPs LS6 worked heads seem to be an excellent head. I have seen VERY good numbers when they are used. Now that its that time of the year maybe we will see some track times to accompany those great power numbers!
Think positive ole buddy, things work out in the end just give it time!
Rob
i hear ya and i do call quite offten.. I just feel since they messed up and told me somehtign worn i should be top priority. I did talk to jason yesterday and he said he was hopeing to ship the heads out yesterday (friday) so i told him i will call back monday to get a tracking number. All i can do is trust them they are so knowledgeable on the phone and nice. well see what happenes monday
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#8
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Originally Posted by USMC Devil Dog
WS6,
I know you have. I have read several posts of yours stating that fact. I don't know about your Y pipe but mine installed without problems. Mistakes are made, no one is perfect.
I know you have. I have read several posts of yours stating that fact. I don't know about your Y pipe but mine installed without problems. Mistakes are made, no one is perfect.
#9
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Originally Posted by WS6FirebirdTA00
Totally agree but in my work, whenever I make mistakes I go out of my way to make things right and deal with each person how I would want to be dealt with. Fact of the matter is I was told they couldn't help me and get a muffler shop to do it. I would love that, it would be easy, but noone will touch and off road setup around here.
Who told you that we could not help you?? Did you modify the pipe in any way after deciding it could not fit?? If you think it didnt fit or just didnt like it period I would have happily refunded your money. There are people who call, not often, but they do call with problems installing the y-pipes but after talking with them on the phone and through emails they always end up getting it to work, it can be tricky sometimes. The Y-pipes are bent on a mandrel so every peice is exactly the same as the one before so there should have been no fitment issues, im not saying you didnt install it right or that it wasnt a defective peice, its just that I have seen people (even exhaust shops) give up on installing it and then after talking it over with them on the phone we always figure out what the problem is.
I'm sorry you had problems in dealing with us, if you ever need anything let me know and I'll make sure it happens for you.
Zach
#11
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Originally Posted by Honboy1
I bought a catback from TSP about six months back with chrome tips. When I received the exhaust, the tips didn't fit the pipes. I called them and they told me to send the tips back and they would send me new ones out. I sent the rejected ones back and still haven't received the replacements. I tried calling and get a busy tone every time. I sent emails and had one response stating that their looking into it. I've heard of complaints about the tips not fitting in other posts and should have known better. But you would think they would have fixed the problem after all of the complaints. I wont be buying anything else from them.
As for the y-pipe, there is NO WAY we told you there is nothing we can do for you. We take time address any concerns people have, and we NEVER blow people off with a generic answer like we can't help you. Give us a call or e-mail us, and we will be happy to help you out. The only way we would not be able to take the y-pipe back is if it has been modified. Please give us a call, or PM or e-mail one of us with your phone number so we can contact you.
Jason
Texas Speed & Performance
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Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
Jason
Co-Owner, Texas Speed & Performance, Ltd.
2005 Twin Turbo C6
404cid Stroker, 67mm Twins
994rwhp/902lb ft @ 22 psi (mustang dyno) www.Texas-Speed.com
#12
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Jason, you did this to me so I dont know why you are saying you didn't. Your exact words were "go to an exhaust shop and get them to fit it up, there isn't anything we can do as we do not make the pipes in house". I am talking with Zach right now about it and emailed him some information. I am at least willing to hear him out and see what he says. Even though I have given you all another chance before and it didn't work, as long as your guys are willing to make things right I am willing to listen
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Damn 35th, I was looking forward to see what you were going to put down with that combo. I was hoping to live out what could've been on my car through you!
Good luck and sorry for all the bumps in the road. I'm sure it will all be worth it though
Good luck and sorry for all the bumps in the road. I'm sure it will all be worth it though