M2SPEED

Called Comp Cams “Cam Help Line” today about XFI and LSK lobes.

He stated that the “LSK was a solid roller application only and that anybody using that lobe with hydraulic roller lifts WILL break, if not today very soon”

Secondly the XFI lobe numbers I asked about he stated the lifts to me with a 1.7 rocker were completely different than the Comp Camps catalog states. He got pissed off that I questioned the lift numbers. There was not anyway he could have been less helpful or more of a complete jerk. The phrase “Comp Cams Cam Help” was completely laughable.

If Comp Cams ever reads this PM me and we can talk about this at length.

Studytime

iTrader: (15)

Not to be rude to anyone, but I think their simple tech line is for people with no current knowlegde of cam specs. I was under the impression that it was sort of a minium wage job. You basically tell them a close idea of what you have and they pick a grind off a chart and suggest it.

Do you have "gears and a converter sir"? That type of question.

I don't think you can talk to their "good techs" by simply dialing a 800-number.

Good luck,
Ben T.

Xtnct00WS6

iTrader: (8)

I was on hold for friggin forever! I'm surprised you even got through! I eventually hung up.

Grimes

iTrader: (3)

call thunder racing or tsp...studytime is right, that "tech line" is not really meant for the hardcore users, lol.

Gearhead1

Apparently they have more cam lobes than what is "listed". I called last week and the Tech gave me numbers for a cam lobe that I couldn't find listed anywhere. Being the skeptic that I am, I called back the next day, spoke with a different Rep, gave him the lobe number and he verified that it was good. He then gave me the same specs the guy had given me the day before. I learned that just because a lobe isn't listed, doesn't mean it doesn't exist.

TeeKay

Your experience must have been frustrating to say the least. Sorry to hear about it. BTW, did you give them a second chance? IMHO, everyone deserves one of those.

My calls to Comp Cams Help have produced excellant results. I have called several times, spoken to different reps and found them to be knowledgeable, helpful and friendly. No, I'm not a noob to cams. I do know the difference between ICL and LSA. I am not, however, a guru either. That's just my experience. HTH

M2SPEED

You are right. I have had a chance to cool down. The person I spoke with was plain to see he was instructed to ask my application to input into some formula to make a recommendation on cams they stock. He was completely lost when I told him I wanted to run at a certain DCR. He told me they never look at that to select a cam shaft. I told him that I was thinking about 110 LSA and his responses was “What the hell for?”
He had no knowledge to be able to discuss the pros and cons between lobe profiles. I was the idiot for even bring up LSK lobes.

My bad for not getting his name. I might try calling again or trying their local number to find someone who can possibly help.

I am not one of most knowledgeable on the subject and that’s a fact, but not a complete dumb *** either.

I sold my TR224 114 LSA a couple of weeks ago to someone on this forum. I like J-rods statement about not being a lazy F*ck and do my home work to find the best grind for my particular setup. I real like the idea of a custom grind to get it as close as possible. I think Patrick G. has done a great job in leading the way.

FIVE-O

I had a similar experience with both Comp and Crane.
I guess the big question is....Do they have people there you can talk to in depth?

shaZZam

iTrader: (12)

I called the help line to ask for a replacement cam card and some very basic tech info. I was treated like absolute dog ****. It was obvious to me that if it weren't for their superior product, a company that treats their customers like they did me would go out of business in a very big hurry.

Dave@LivernoisDSS

Welcome to the world of "our cams are made special for us" line that everyone tells you when you ask...