Racetronix FPWH-017 harness with upgraded bulkhead installation question
01-04-2017, 10:05 AM
#1
Racetronix FPWH-017 harness with upgraded bulkhead installation question Does anyone have the install instructions for the FPWH-017 harness? I have had enough with trying to deal with RaceTronix. I have sent them emails requesting the install after I purchased directly from them only to get the response "Did you bother to look at our forum. . . "
Really? I just spent my hard earned money on your product to be treated like that. So then I enrolled in their forum that they think is so great only to wait for my approval which came. After that I find a sticky for the installation of the kit that I purchased only to find out that it does not work. I have messaged them several times both on the forum and private email only to have the messages go un responded.
If you want to push off things to a forum for us the customer to figure out that is all well and good except the forum does not work. I have found three other threads asking for the same thing I am needing, for the link to work so I can have my instructions. All three of those threads have went without response from RaceTronix.
So long story short is anyone has those instructions that would be awesome so I can not deal with Racetronix anymore.
Thanks all,
Kyle
Really? I just spent my hard earned money on your product to be treated like that. So then I enrolled in their forum that they think is so great only to wait for my approval which came. After that I find a sticky for the installation of the kit that I purchased only to find out that it does not work. I have messaged them several times both on the forum and private email only to have the messages go un responded.
If you want to push off things to a forum for us the customer to figure out that is all well and good except the forum does not work. I have found three other threads asking for the same thing I am needing, for the link to work so I can have my instructions. All three of those threads have went without response from RaceTronix.
So long story short is anyone has those instructions that would be awesome so I can not deal with Racetronix anymore.
Thanks all,
Kyle
Last edited by KyleLanter; 01-04-2017 at 11:20 AM.
01-04-2017, 01:12 PM
#2
Does anyone have the install instructions for the FPWH-017 harness? I have had enough with trying to deal with RaceTronix. I have sent them emails requesting the install after I purchased directly from them only to get the response "Did you bother to look at our forum. . . "
Really? I just spent my hard earned money on your product to be treated like that. So then I enrolled in their forum that they think is so great only to wait for my approval which came. After that I find a sticky for the installation of the kit that I purchased only to find out that it does not work. I have messaged them several times both on the forum and private email only to have the messages go un responded.
If you want to push off things to a forum for us the customer to figure out that is all well and good except the forum does not work. I have found three other threads asking for the same thing I am needing, for the link to work so I can have my instructions. All three of those threads have went without response from RaceTronix.
So long story short is anyone has those instructions that would be awesome so I can not deal with Racetronix anymore.
Thanks all,
Kyle
Really? I just spent my hard earned money on your product to be treated like that. So then I enrolled in their forum that they think is so great only to wait for my approval which came. After that I find a sticky for the installation of the kit that I purchased only to find out that it does not work. I have messaged them several times both on the forum and private email only to have the messages go un responded.
If you want to push off things to a forum for us the customer to figure out that is all well and good except the forum does not work. I have found three other threads asking for the same thing I am needing, for the link to work so I can have my instructions. All three of those threads have went without response from RaceTronix.
So long story short is anyone has those instructions that would be awesome so I can not deal with Racetronix anymore.
Thanks all,
Kyle
Sending e-mails to our webmaster and sales team is not going to get you what you need on our support forum.
If you do not see anything on our forum make sure you are logged in and that your account shows as being a 'REGISTERED USER".
Thank you!
__________________
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
01-04-2017, 02:00 PM
#5
As a side note since we have moved our forum to IB's hosted service (the same co that runs this forum) we have had consistent problems without resolve. Response times on our forum may be impacted until we can find another hosting solution.
__________________
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
01-04-2017, 03:02 PM
#6
The Link is for the hotwire kit -001, that preceeded the -017 that I am using. Either way I do not really care anymore as I can figure the kit out. I am beyond frustrated with how Racetronix does business and treated me as a customer. I am not here to tell others to not use racetronix but have it be noted that my experience was the worst that I have dealt with in the aftermarket autoparts industry. . .
01-04-2017, 04:07 PM
#7
The Link is for the hotwire kit -001, that preceeded the -017 that I am using. Either way I do not really care anymore as I can figure the kit out. I am beyond frustrated with how Racetronix does business and treated me as a customer. I am not here to tell others to not use racetronix but have it be noted that my experience was the worst that I have dealt with in the aftermarket autoparts industry. . .
__________________
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
Trending Topics
01-05-2017, 10:09 AM
#8
I am dissatisfied with RaceTronix. With the way you handle customer interaction, questions, and basic requests. I am dissatisfied with your lack of assistance with any matter until I made this thread on Ls1Tech. Even then neither you or anyone at RaceTronix has answered any of my questions or requests. Also thank you for blocking me from your forum that seems like the mature way to handle a situation. . .
01-05-2017, 10:37 AM
#9
I am dissatisfied with RaceTronix. With the way you handle customer interaction, questions, and basic requests. I am dissatisfied with your lack of assistance with any matter until I made this thread on Ls1Tech. Even then neither you or anyone at RaceTronix has answered any of my questions or requests. Also thank you for blocking me from your forum that seems like the mature way to handle a situation. . .
Our forum policy clearly states that all posts must be of a technical nature only! If you wish to vent about our support you can send e-mails to our sales team or continue with what you are doing here.
__________________
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
Manufacturer / Distributor of Automotive Fuel Systems, Components & Electronics
Please support a Racetronix dealer near you for personalized service.
>WEB SITE<
01-19-2017, 01:06 PM
#10
Kyle
Any time you have any questions at all about parts, installation, or just general inquiry, we would be more than happy to assist in any way!! We first hand know how busy Racetronix can get as we sell so many of their pumpsand setups daily. Please feel free to email our tech support at rpmspeedtech@gmail.com and we will get you squared away asap!!
The racetronix forum is very helpful in alot of matters, but we also understand wanting to talk to a person as well, especially one with experience. We dont JUST sell parts we also do installs and tunes, so we can answer nearly any questions you have!!
Racetronix strives to stay at the forefront of their niche market and do a great job and put out a great product! We are also here to provide as much support as we can for those products.
Thanks
Ws6store.com
Rpmspeed.com
Any time you have any questions at all about parts, installation, or just general inquiry, we would be more than happy to assist in any way!! We first hand know how busy Racetronix can get as we sell so many of their pumpsand setups daily. Please feel free to email our tech support at rpmspeedtech@gmail.com and we will get you squared away asap!!
The racetronix forum is very helpful in alot of matters, but we also understand wanting to talk to a person as well, especially one with experience. We dont JUST sell parts we also do installs and tunes, so we can answer nearly any questions you have!!
Racetronix strives to stay at the forefront of their niche market and do a great job and put out a great product! We are also here to provide as much support as we can for those products.
Thanks
Ws6store.com
Rpmspeed.com
01-23-2017, 10:33 AM
#11
Kyle
Any time you have any questions at all about parts, installation, or just general inquiry, we would be more than happy to assist in any way!! We first hand know how busy Racetronix can get as we sell so many of their pumpsand setups daily. Please feel free to email our tech support at rpmspeedtech@gmail.com and we will get you squared away asap!!
The racetronix forum is very helpful in alot of matters, but we also understand wanting to talk to a person as well, especially one with experience. We dont JUST sell parts we also do installs and tunes, so we can answer nearly any questions you have!!
Racetronix strives to stay at the forefront of their niche market and do a great job and put out a great product! We are also here to provide as much support as we can for those products.
Thanks
Ws6store.com
Rpmspeed.com
Any time you have any questions at all about parts, installation, or just general inquiry, we would be more than happy to assist in any way!! We first hand know how busy Racetronix can get as we sell so many of their pumpsand setups daily. Please feel free to email our tech support at rpmspeedtech@gmail.com and we will get you squared away asap!!
The racetronix forum is very helpful in alot of matters, but we also understand wanting to talk to a person as well, especially one with experience. We dont JUST sell parts we also do installs and tunes, so we can answer nearly any questions you have!!
Racetronix strives to stay at the forefront of their niche market and do a great job and put out a great product! We are also here to provide as much support as we can for those products.
Thanks
Ws6store.com
Rpmspeed.com
Thanks again,