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UMI customer service is great

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Old 04-17-2006, 07:32 PM
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Thumbs up UMI customer service is great

I ordered my adjustable panhard rod today, and was told it'd take 2-3 days for processing and for it to be shipped. I spoke with Marlena and told her that I really needed it by Friday, today is Monday, and she said she'd see what she could do, and would email me if I needed to pay extra for faster UPS shipping. Well, to my surprise, she emailed me back and told me that she had put a rush on it, and it went out this afternoon Thanks for the effort, it is greatly appreciated .

Joseph C. Cook
Old 04-17-2006, 08:26 PM
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Hello Joeseph,

That is great to hear and I will be sure to pass the information on to Marlena. This time of the year is very hard to keep any item in stock so I am very glad it worked out.

Thanks for the business, it is very much appreciated

Ryan
Old 04-17-2006, 08:34 PM
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No problem. I may just have to order all of my suspension components from you guys
Old 04-17-2006, 08:45 PM
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Thats great to hear and you won't be disappointed

If I can help anymore let me know. Thanks again!
Ryan




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