Originally Posted by Jason 98 TA
I will check with Zach tomorrow morning to see what is going on. We ships parts and engines all over the world, but it certainly requires more care when doing so. I apologize for the lack of communication.
We will get this resolved.
Texas Speed & Performance
Thanks for the reply Jason
Mate i have decided to cancel my order. I just cannot proceed with this anymore due to all these delays. 8 to 9 days with no contact from date of order in my opinion is fairly poor.
Jason as you have an online ordering section as a avenue to purchase your product, this is what i used to order the parts i was after. Your company should then have the capable staff to co-ordinate that department effectively, but to have not even had a response from my order after this time is not good at all. Efficient processing of orders is good fundemental business practice and really shows a potential customer the profesional nature in which a company works.
It only takes a small amount of communication to avoid these issues.
As i said i will ask you to cancel my order and have emailed Zach & Brian to make sure it is cancelled.
I was really looking forward to trialling this cam in Aus.