Outlaw Motorsports = F+++
02-26-2007, 08:09 PM
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Outlaw Motorsports = F+++ Many of us are still waiting on our dvd's for a preorder sale that started over 2 months ago.
and customer service is terrible over the phone and via the internet.
and customer service is terrible over the phone and via the internet.
02-27-2007, 09:27 AM
#2
Just curious, have they been answering their phone or is there seeming no other way than email?
I haven't tried to call them lately though I think they mentioned the DVD just finished up last week. It could now be a matter of getting them out to everyone right now????
I haven't tried to call them lately though I think they mentioned the DVD just finished up last week. It could now be a matter of getting them out to everyone right now????
02-27-2007, 12:01 PM
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well I have since gave up calling.. I've called 2 times previously and left my name/information about the subject and they never got back to me.
other times I've called and got no answer.. about 3-4 times of that.
I've PMed the guys who were running the thread. ALSO, emailed their web site emails.
Not sure why they cant even CONFIRM my order.. I got billed 2 months ago.
other times I've called and got no answer.. about 3-4 times of that.
I've PMed the guys who were running the thread. ALSO, emailed their web site emails.
Not sure why they cant even CONFIRM my order.. I got billed 2 months ago.
02-27-2007, 09:38 PM
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Every email I have gotten I have responded too. As mentioned on the answering machine we released the DVD last month then had people call back saying it would lose sound right into it. I called the Production company that monday and they had said it passed when it was analyzed, well we figured out that the audio had been set to a high setting which some dvd players couldnt read. They covered it and we are still waiting for them, they gave us dates but kept pushing them back. I finally went up there and they are guaranteed to be done either friday if not for sure monday. Since we have a show this weekend they would go out till monday/tuesday but I assure you we have EVERYONES names from the Preorders and have not deleted anything.
If you really want I can send you a DVD now but I wont promise it is going to work.
If you really want I can send you a DVD now but I wont promise it is going to work.
02-28-2007, 06:50 AM
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Perfect. I'm fine, I dont mind waiting. Just need some sort of update on that. I just wanted to at least know my order was confirmed, cause I paid. That was my only major concern.. I'll just post your reply in the street racing thread.. cause others were concerned also.
Thank you.
Thank you.
Last edited by Finite1; 02-28-2007 at 02:00 PM.