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I've purchased from Thunder Racing before and was always satisfied. This time though I wanted to verify the pushrod length I need before purchase. I emailed email@example.com with the math I used to figure out the length, since there's no way I could describe it over the phone, and just wanted somebody with more experience than me to confirm the math was correct. Well, it's a couple weeks later and I never got a response. I've found a good deal elsewhere, and talking to others I believe the pushrod length I've come up with is correct. So, unfortunately, I'm not going to buy them from Thunder Racing. Customer service is everything. If I got an answer, even if not immediately, I would have purchased the pushrods the same day.