blk~2000~Z28

I received my Autotap EFIlive today and it does not work. I think that the cause is my USB to serial adapter. The autotap program shows that I am not connected when everything is hooked up. I installed everything today including my RadioShack USB/Serial adapter drivers, so basically I am not sure if that even works properly. The program will check for connection, after not finding one it will say that I have hardware that I am not registered for WTF? Has anyone had any problems like this? If you have, how were they resolved?
Also that 1-815- number is a joke. I waited to damn long and still got no customer service. I called back later and they were F%&*ing closed.

66ImpalaLT1

I would try it on another laptop, if that works try another usb to serial adapter.

Most of them are junk.

blk~2000~Z28

That was my next step. The laptop will be an older ibm with a 700Mhz PIII, will that matter as far as data logging? If that doesn't work I am going to return the USB adapter and buy a B&B version since they manufacture Autotap.

Assassin

iTrader: (3)

are u useing auto tap or efilive?, that paper that they sent you, what does it have a key code for?, my auto tap dosent work because I only have a licence for efi live pro, check wich one has the licence code and open that program and then punch in the code, took me a 1/2 hour to get it going when I first got it because I skipped this step and didnt READ!

66ImpalaLT1

I use a Celeron 366mhz with EFILive V5 and V6. They both work fine. You need the key code for EFILive, but it should connect and check codes without it.

Eric

blk~2000~Z28

I thought that I bought both Autotap and the EFIlive software from thunder but I may be wrong. You are right about that paper only having a registration number for the EFIlive though. I will have to check it out when I get home. I seriusly thought I bought both ?

jrp

iTrader: (16)

my efi live came in today from thunder, had the program installed and running and pulling codes and running my car in 15 minutes.

EFI Live is definately a badass program, tons of data to go through.

blk~2000~Z28

Thanks Assassin, I do not have the Autotap either just the EFIlive. I guess I thought since it was on the disk they sent that I should have that version too. Oh well EFIlive worked when I tryed it and that is what I wanted anyway, already have a handheld scantool.