HELP! i cant get efilive to work...
01-16-2004, 05:35 PM
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HELP! i cant get efilive to work... ok i got efilive pro in the mail today from thunder racing. it came with efilive v5 so i installed it, but when i go to register it says "some of the registration details you have entered are not correct". i entered the serial number, type, and registration code exactly as it appeared in the registration certificate. I called tech support and the guy told me to try downloading V6 and using the same code there, but that didnt work. i called back but their offices are closed. if i continue without registering it the program can connect to the car so i know its working, i just cant register it to unlock the other features. can anyone help me in the meantime? thanks!
ps. where it says "Liscenced to: ", am i just supposed to put in my name? that is the only parameter that isnt listed on the certificate, so i just figured you can put whatever in there
ps. where it says "Liscenced to: ", am i just supposed to put in my name? that is the only parameter that isnt listed on the certificate, so i just figured you can put whatever in there
Last edited by Donate52; 01-16-2004 at 05:46 PM.
01-16-2004, 07:57 PM
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The V5 software key and the V6 are completely differrent - you need to get a V6 key direct from www.efilive.com. I will forward this over to them right now for you.
Make sure your caps lock is off, and you enter the data EXACTLY as shown on the registration - caps, hyphens, and spaces, and your name EXACTLY as shown on your receipt or invoice - no abbreviations or whatever...
Hope this helps!
Make sure your caps lock is off, and you enter the data EXACTLY as shown on the registration - caps, hyphens, and spaces, and your name EXACTLY as shown on your receipt or invoice - no abbreviations or whatever...
Hope this helps!
Last edited by emarkay; 01-16-2004 at 07:59 PM. Reason: spelling
01-16-2004, 08:26 PM
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Emarkay just emailed me about this thread.
Send your license details:
http://www.efilive.com/upgrade.html
Regards
Paul
Send your license details:
http://www.efilive.com/upgrade.html
Regards
Paul
01-16-2004, 10:46 PM
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Originally Posted by EFIliveV5
Emarkay just emailed me about this thread.
Send your license details:
http://www.efilive.com/upgrade.html
Regards
Paul
Send your license details:
http://www.efilive.com/upgrade.html
Regards
Paul
01-17-2004, 08:27 AM
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well i got their reply today...turns out that my kit came with V5 on CD, but my key was actually for V6. so tehy gave me another key (in case i want to use V5), and now both versions work perfectly, thank you all for the help!!!
01-28-2004, 10:05 PM
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Originally Posted by Donate52
well i got their reply today...turns out that my kit came with V5 on CD, but my key was actually for V6. so tehy gave me another key (in case i want to use V5), and now both versions work perfectly, thank you all for the help!!!
01-29-2004, 09:22 AM
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Originally Posted by corvette184
i just got efi live today and think i am having the same problem???
ps make sure your serial is 12 digits. if it isnt, just add zeroes to the front until its 12 digits
