Need help with Hp tuner scan (unable to create log)
07-25-2014, 02:54 PM
#1
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Need help with Hp tuner scan (unable to create log) Hey guys I'm new to the tuning world. My truck is a 2001 2500hd is has be previously tuned. I just got a hp tuner pro. So far I hooked it to truck and read all on the editor and it asked to use 2 credits so I did. It did it's thing and asked to save. Is the tune that he put in my truck on my computer now ?
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ?
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ?
07-25-2014, 03:14 PM
#2
Hey guys I'm new to the tuning world. My truck is a 2001 2500hd is has be previously tuned. I just got a hp tuner pro. So far I hooked it to truck and read all on the editor and it asked to use 2 credits so I did. It did it's thing and asked to save. Is the tune that he put in my truck on my computer now ? It should be. Open the file to confirm.
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ? Is the ignition switched on? If you connected successfully for the editor I don't know why it wouldn't connect on the scanner. It is likely something simple (like the key being off).
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ? Is the ignition switched on? If you connected successfully for the editor I don't know why it wouldn't connect on the scanner. It is likely something simple (like the key being off).
07-25-2014, 03:53 PM
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OK, one thing wrong is having multiple user IDs on this site.
You'll probably be hearing from someone about that.
I have never seen that kind of error about not creating a
log. I wonder if this is a munged install or missing some
thing it needs. Have you tried to get help from support@?
You'll probably be hearing from someone about that.
I have never seen that kind of error about not creating a
log. I wonder if this is a munged install or missing some
thing it needs. Have you tried to get help from support@?
07-25-2014, 04:09 PM
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Yea the second post was someone else. Yes I have emailed but seems like I seen that support will be out till 28th. I need to log on the 2nd just hopping to get it running so I can learn how to use it. Before the 2nd.
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07-25-2014, 08:21 PM
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