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Old 04-28-2005, 10:00 PM
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Default HP Tuner purchase.

Hey guys, I ordered my HPTuner on Monday morning and have not yet received anything from them confirming the purchase or if the item has been shipped. I understand they are busy but just wondering if this is normal??

thanks.
Old 04-28-2005, 10:03 PM
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Check your Spam mail folder... the shipment notification comes from ups but unfortuanetly alot of spam rules are set to block this message...
Old 04-30-2005, 01:57 AM
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thanks Horist. Would you happen to know how long it usually takes to receive it?
Old 04-30-2005, 02:50 AM
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Took 4/5 days on mine.
Old 04-30-2005, 10:52 AM
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don't worry this is normal

I went thru the same thing 2 weeks ago

I started raising heck on here and at hptuners and receved 2 emails and the software on the same day lol

More than Zero

BTW ordered on monday and recived it on the next monday
Old 05-06-2005, 11:17 PM
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Well starting to wonder now. It's been 12 days since I ordered it and nothing yet. I was told they would USPS Priority mail it to me but I guess that didn't happen. You think I should start getting upset???
Old 05-07-2005, 01:05 AM
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got mine about a week after ordering and i live in Australia

you could try a pm to Justin@CASPERS on the hpt board http://www.hptuners.com/forum/YaBB.pl

or an email to support at hpt support@hptuners.com
sales@hptuners.com

Last edited by Holden LS1 Tonner; 05-07-2005 at 01:31 AM.
Old 05-07-2005, 06:44 AM
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I received mine in a week back in December.
Old 05-08-2005, 03:25 PM
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I'm kinda getting upset because I don't get nothing from them. No email informing me of payment received, no shipping confirmation, nothing. Only thing I got was a paypal confirmation. It's been 2 weeks. Checked SPAM mail and nothin.
Old 05-08-2005, 04:56 PM
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The shipping number will come from ups direct and will appear from casper electronics (company they use to make and send the cables) ... you could always email HPT at the sales email address to inquire as to the status... but it's probably already on it's way ...
Old 05-08-2005, 06:48 PM
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thanks for the info Horist. I don't like to grumble but I think you can understand my frustration. My car aint running to well and I hate looking out the window for the package.
Old 05-08-2005, 09:18 PM
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Our website lists our sales e-mail address the contact for shipping related questions.

I answer all e-mails regarding sales and shipping so feel free to e-mail me.

Thanks!

- Keith, HP Tuners
Old 05-09-2005, 07:59 AM
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I ordered mine Sat. 30th & received it today..

Last edited by 99PewterZ28; 05-09-2005 at 07:19 PM.




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