S2002S

Has anyone dealt with Innovate support? I have a problem with a new LC-1 and haven't had a reply in a week.

foff667

iTrader: (2)

cant say i've had to, but what issue exactly are you having maybe its something simple that people here can help you with?

TAQuickness

iTrader: (28)

^^^ what he said. I thought mine was all effed up, but it just turned out it to be operator error.

MeentSS02

iTrader: (11)

Are you trying to email them? It won't work...you just have to keep calling them.

DynotuneN2O

iTrader: (13)

Guys, Were an innovate distributor, what problem are you having? Im sure we can help. We have had great luck the the LC-1.
www.dynotunenitrous.com
Dan

foff667

iTrader: (2)

apparently not enough problems to respond to his own thread lol

bmfcamaro

iTrader: (1)

innovates cust serv sucks. they are always very defensive. they will tell you to do a full calibration on the sensor. heater and free air.

S2002S

Thanks for the suggestions, but I was out and couldn't respond. I'm going through the initial setup and during the free air cal, I end up with the slow blink error that may indicate a faulty sensor.

S2002S

I guess I should have bought it from you if you provide support!

TAQuickness

iTrader: (28)

Double check all your grounds. The LC-1 seems rather particular to how it's grounded.

S2002S

Thanks,

I did that once, but will do it again to be sure.

TAQuickness

iTrader: (28)

How do you currently have your's grounded?

Make sure the blue and white wire go directly to chasis ground.

horist

If they haven't responded via email yet... they do have a phone number on their web site....

I've dealt w/them a few times via the phone and they've helped me..

MeentSS02

iTrader: (11)

What has been said about grounding is true for sure...I wired mine up so it ends up using the HPTuner's EIO as part of the ground (I think the analog and system(?) grounds are hooked there -- either way, there are two grounds going through it). I found out rather quickly that if it is going to work, you have to have the EIO cable plugged in to the OBDII port at all times...otherwise, I was getting a slow blinking error too.

I don't know anything about your setup, but if you are running it through your tuning software, it might be something to check.

DynotuneN2O

iTrader: (13)

A slow blinking light means the heater is still warming up. Sometimes it takes a while if the car is not running to heat the o2 sensor. You are running the car?
Dan

www.dynotunenitrous.com

S2002S

The error is during the free air cal: car off, sensor laying on the floor. For the first 30 seconds I see a slow blinker, then a fast blinker, then a pause and then the slow blink from that point on.

I currently have the unit connected as recommended by HP tuners...the white is connected to black EIO wire but I do not have the HPT hooked up. Good point about the system ground! It probably is that the system ground (white) needs to be deliberately grounded during the free air cal. Thanks for the advice. I'll let you know the outcome.

S2002S

The system ground was the ticket. I'm using a breakout box to interface with HP Tuners and only had power and the heater ground connected for the free air cal. I'm using the cigarette lighter for power and ground since I'm only going the use the WB O2 for tuning (and save it!).
I grounded the white wire and was rewarded with the steady light meaning all systems go.

I greatly appreciate your help and owe several folks a Guinness.

Brad

WicketMike

iTrader: (13)

Hey Dan,

Maybe you can help me out also. ive had no luck with them also and i was dealing w/ Cort Charles.

I have an Error 6 Reference cell circuit open
Its a LM-1 unit


Thanks
Mike

Black02SS

iTrader: (36)

How is the unit wired?

MeentSS02

iTrader: (11)

Glad you got it worked out...I couldn't believe how depressed I was when I was getting an error at first with my unit. Now that everything is grounded at all times, it runs like a champ, and has my car running GREAT.

Hope you enjoy it...makes tuning a breeze, and is a great piece for the price