HP tuners Problem
#1
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HP tuners Problem
Just got my HP tuners pro, got everything installed tried to read my VCM and I get a message that says it cannot find my VCM. Checked the Data port fuse its fine. Whenever i open Editor it says "no license information found" it gives me three options to load my license information and I can't get any of those to work. Anyone tell me what I am missing??
#2
TECH Senior Member
sounds like the drivers aren't installed properly ... check HP Tuners forum, they have instructions on how to remove the drivers and properly install them
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I looked for the drivers on my comp and it showed up a channel A & B. Anything else that I need to look for as far as the drivers are concerned?
Edit- That was on the USB with it hooked up I could see the HP tuners MPVI Channel A & B
I have also tried to read multiple cars, so I think we can rule that out, unless I'm just that lucky.
Edit- That was on the USB with it hooked up I could see the HP tuners MPVI Channel A & B
I have also tried to read multiple cars, so I think we can rule that out, unless I'm just that lucky.
Last edited by Blk98Z28; 08-02-2008 at 09:19 PM.
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I looked for the drivers on my comp and it showed up a channel A & B. Anything else that I need to look for as far as the drivers are concerned?
Edit- That was on the USB with it hooked up I could see the HP tuners MPVI Channel A & B
I have also tried to read multiple cars, so I think we can rule that out, unless I'm just that lucky.
Edit- That was on the USB with it hooked up I could see the HP tuners MPVI Channel A & B
I have also tried to read multiple cars, so I think we can rule that out, unless I'm just that lucky.
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#9
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Yeah I have been searching and not getting anywhere mainly from being a newb at this prob. & not knowing exactly what to search?
Here is the VCM InfoLog
Operating System: Win32NT 6.0.6000.0
Microsoft .NET: 2.0.50727.312
VCM Suite Product: VCM Editor 2.22.3042.17581
VCM Suite Key:
VCM Suite ID:
Get license information failed. Serial ID mismatch.
Get credit information failed. Serial ID mismatch.
Credits purchased: GM - 0 Ford - 0 Dodge - 0
Credits used: GM - 0 Ford - 0 Dodge - 0
Credits available: GM - 0 Ford - 0 Dodge - 0
License slots available: 409
No Vehicle Licenses
No vehicle power detected.
ID:
Date: 05/23/08
Hardware: 121
Firmware: 112
Part Number: 6220
Rom Status: 0 3F 0 83 0 1 0 FC FF
SPI Info: 20 15 FF FF 4E 41 0 0
Config: 0 88 0 0 0 0
System Status: A2 0 0 0
Comm. Status: 0 0 0 0 0
On Time: 0:00:05.845, 0:00.00
This was with the Interface hooked up and not the car.
Here is the VCM InfoLog
Operating System: Win32NT 6.0.6000.0
Microsoft .NET: 2.0.50727.312
VCM Suite Product: VCM Editor 2.22.3042.17581
VCM Suite Key:
VCM Suite ID:
Get license information failed. Serial ID mismatch.
Get credit information failed. Serial ID mismatch.
Credits purchased: GM - 0 Ford - 0 Dodge - 0
Credits used: GM - 0 Ford - 0 Dodge - 0
Credits available: GM - 0 Ford - 0 Dodge - 0
License slots available: 409
No Vehicle Licenses
No vehicle power detected.
ID:
Date: 05/23/08
Hardware: 121
Firmware: 112
Part Number: 6220
Rom Status: 0 3F 0 83 0 1 0 FC FF
SPI Info: 20 15 FF FF 4E 41 0 0
Config: 0 88 0 0 0 0
System Status: A2 0 0 0
Comm. Status: 0 0 0 0 0
On Time: 0:00:05.845, 0:00.00
This was with the Interface hooked up and not the car.
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I thought that would be the case when I noticed the S/N on the interface was diff. from the one that was related to the key they sent with HPT. I just couldn't be sure since I am so new to this. Thanks for the Help.
Last edited by Blk98Z28; 08-03-2008 at 02:26 AM.