Havoc54

iTrader: (1)

I recently took my car to these guys at the beginning of January.

They were suppose to order a new transmission and put a rear end in the car that they already had in the shop.

We paid for the transmission and for some mysterious reason it is still not here and when we called today they said the rear end wasn't there either???

Its been nearly three months.

They will not return a single phone call at all and will only answer their phone half the time.

The last time I took my car down there they were very quick and professional and had it back out in less than three days.

We are beginning to worry they spent the money on other things and now they cant pay to fix my car or something worse.

I rely on this car to get me to school and work everyday. Could someone that maybe lives close to the shop check up on it for me?
I live up in Oklahoma and its hard to find a ride down there. If they don't finish soon we are just going to pick the car up and ask for a full refund. I don't understand why they would be so unprofessional and have horrible service all of a sudden.

Anyway, I just had to get that rant out of my system. I would appreciate if someone that lived by them could just go by and make sure my car is alright. If there isn't a good reason for all of this I'm never taking my car back there again. Also, I don't know if this is in the right section, I just figured people in Texas might know what was going on with this shop that's in Texas...

ulakovic22

iTrader: (12)

Post pics of your car, I can swing by and check on it to make sure it's still there. As far as them not calling back that really is unprofessional and 3 months for a trans and rear end install is obsurd. I'm guessing the RPM you're talking about is in Lewisville off Mill St.? They're literally 5 minutes away from me.

Havoc54

iTrader: (1)

Yes that is the shop I'm talking about.

They will not reply to any e-mails now either.

This is getting ridiculous.

These are the best camera phone pics I have at the moment.

I really would appreciate it if you could swing by there.

sanya_kim

iTrader: (2)

does your car have a license plate cover that says, "i bitch slap mustangs"? I saw it sitting in the back yard area they had?
it's still there.
I actually had great experience with them few weeks ago. they actually took the time to change out the fuel filter while dyno tuning.
I would give them a call and give them a chance to make it right man

Havoc54

iTrader: (1)

We have called and sent emails NUMEROUS times. First they said the rear end was done, now they are saying it hasn't arrived? and It doesn't take three months to ship a transmission or put one in. The first time I went down there with my car it was a really good experience but now they are doing a horrible job and I would have to think twice to EVER take my car them again.

sanya_kim

iTrader: (2)

i feel your pain.
I suggest you plan a drive to lewisville and figure this one out with them in person.
i left my computer there accidently, and soon learned that they don't answer their phones.
good luck on your situation man.
but yeah, that car is there

Havoc54

iTrader: (1)

I don't know if I could manage to spend that much on gas and everything. First they said the trans was suppose to be here two weeks ago on a Friday. Then they said it was suppose to be here the following Wednesday. Then they said it was going to be here yesterday and we could pick it up to day but behold they haven't done a thing to the car including the rear end and its been three months.

02ws666

iTrader: (1)

ill run by there after work today.. its a little outa the way, but ill do that for a fellow ls1tech member

Pwebbz28

iTrader: (31)

I cant say im surprised one bit. Shop full of liars and nut swingers! Bite the bullet and go pick up your car and demand your money back!! If nothing has been done to your car they are out nothing. They should still have your money.

Havoc54

iTrader: (1)

Thanks, I'd appreciate it.

Like I said, I don't even know if my old transmission is in the car??
I dont know if I can drive it home or what???
I have to start back to school monday....


I dont have enough money to rent a trailer or whatever to pick it up.


I just want my car back... and quick.
Ill never go there again that's for sure!

325trooper

iTrader: (2)

You're getting a classic runaround. There is always a reason. If you already paid them, I would guess they spent your money on other things they were behind on and are waiting until they get enough money from other customers before they do your car. And these kinds of shops never answer phones. This is just my personal experience with this type of situation.

Havoc54

iTrader: (1)

So I guess the only thing I can do is wait?

And since this is my DD, try to find a ride to everything...

And that guy that was going by there could you take a pic of it?

02ws666

iTrader: (1)

ya i can try too without seeming like a douchbag... i planned on getting my cam put in there, but maybe i wont.......sendme a private message around 3:45 so that i remember...or ill proly forget to even stop by...maybe give me some info about it, and maybe i can just ask straight up when its going to be done and blah blah blah

Black2001z06

iTrader: (32)

They most likely will post up in this thread before too long...

Havoc54

iTrader: (1)

I guess if they do then maybe they will straiten everything out...

If not then I guess they were lying about everything...

WizeAss

iTrader: (5)

They don't have a money problem... they have almost all of my money!

I am sure this is a miscommunication. Call and speak with Keith.

Havoc54

iTrader: (1)

Like I've said we called them this morning to see if we could pick it up and he said the transmission supposedly still isn't here and neither is the rear end that they said they already had done.

Here is a quote from the e-mail


"The rear end is done and ready to go."

ulakovic22

iTrader: (12)

If the car is driveable just pick it up. They aren't doing you any favors so stop ***** footing around with them. They are a business providing a service, if they can't provide said service then they have been holding your personal property for 3 months and there is no reason that you have to wait or give them a chance to make it right. You have waited 3 months!!!! They had every oppurtunity to make it right and still haven't. BTW, what rear and trans are you getting put in that has a 3 month backorder?

Havoc54

iTrader: (1)

They were putting another 10 bolt in that they had in their shop (They said they already had it in the car but i dont even know at this point) and a built trans that supposedly shipped 4 weeks ago...

Havoc54

iTrader: (1)

If they haven't pulled anything apart and my car is sitting down there how I left it, I am FOR SURE going to go get a refund and take my buisness somewhere else.