GM parts direct never deliverd
03-18-2010, 09:37 AM
#1
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GM parts direct never deliverd seriously, I am never ordering from GM Parts Direct again. They have yet to send me a simple order from Jan 27th or refund my dollars despite many polite requests. And their customer service is non existent. seriously terrible place to order from. avoid GM Parts Direct.
03-18-2010, 11:58 AM
#3
Their service is pretty dismul as there is no phone # and it usually takes several days for them to reply to email. That being said, I personally have ordered from them several times with no issues and parts showed up just fine. What did you order and did they send you a tracking # for the part?
03-18-2010, 12:33 PM
#4
Ordered maybe 20 times always got the items. Communication is not their best strenght since all they are is a full fledge car dealer with an internet business on the side. But FedEx is their shipper so they may have lost it, send them emails until they respond. Or Look up the phone number to "FLOW Cheverolet" (thats their B&M name)and call them on the phone.
Better yet here ya go:
Flow Chevrolet
www.flowchevroletwinstonsalem
Winston-Salem, NC 27101
(336) 760-7000
PS-Your part my either be on backorder or not available, call and ask if you want but likely if they cant get it no one else can either unless they happen to have one left in stock.
Better yet here ya go:
Flow Chevrolet
www.flowchevroletwinstonsalem
Winston-Salem, NC 27101
(336) 760-7000
PS-Your part my either be on backorder or not available, call and ask if you want but likely if they cant get it no one else can either unless they happen to have one left in stock.
03-18-2010, 03:19 PM
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knock I orderd a couple of knock sensors. shipping problems or whatever, it shouldnt take 'em 2 months and still not get things straight. Never ordering there again.
03-18-2010, 04:06 PM
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It took a over a month to get my power steering line. They take your money then wait weeks before sending the item. I love companies like that.
Gm Parts Direct is an oxymoron
Gm Parts Direct is an oxymoron
03-19-2010, 10:02 AM
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The same thing happened to me with a fuel sender seal for my vette. GMPD claimed the part was on national backorder and no one had it, so after waiting 3 weeks I decided to call a local guy (Franks Vettes) and he was able to get me one the next day. GMPD wouldn't cancel my order since it was a "special order item", so I ended up just reversing the charges on my credit card. That was the last time I will ever deal with GMPD.
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03-24-2010, 07:36 PM
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finally they finally refunded me today. 2 mos later.
you know when it comes to electronics, I wouldn't buy from the local autoparts. Have you ever replaced an opti twice cause you bought the first one from autozone?
you know when it comes to electronics, I wouldn't buy from the local autoparts. Have you ever replaced an opti twice cause you bought the first one from autozone?
