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this is why mercedes benz suck

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Old 11-17-2009, 10:51 PM
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Thumbs down this is why mercedes benz suck

here is the short story:

sl 500 goes to dealership for new tires and alignment last october. goes into dealership for service this month and all tires are ruined because the alignment was off. dealership takes no responsibility, tells us to call corporate. corporate takes no responsibility. disgusting.
Old 11-17-2009, 11:17 PM
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wish I had your problem...
Old 11-17-2009, 11:23 PM
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When did you start rolling in a SL500?
Old 11-17-2009, 11:29 PM
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damm that sucks.
Old 11-17-2009, 11:36 PM
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Originally Posted by uLs1a
When did you start rolling in a SL500?
His moms' benz I believe.

That's why my girlfriend stopped taking her benz to the dealership shortly after she met me. Now I maintain it. $250 oil changes, $120 air filter change + parts etc...... is ******* bullshit.
Old 11-18-2009, 12:33 AM
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I have an experience to share regarding a Chevy dealership. I'll share soon.
Old 11-18-2009, 12:44 AM
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Originally Posted by hlaalu
here is the short story:

sl 500 goes to dealership for new tires and alignment last october. goes into dealership for service this month and all tires are ruined because the alignment was off. dealership takes no responsibility, tells us to call corporate. corporate takes no responsibility. disgusting.
Doesn't seem right Tom, they serviced the vehicle themselves. If it's still under warranty they should have no issues with the repairs.

That's why I do all my own work on the Bimmer, well that and my extended warranty expired last April!

They are all rip offs.
Old 11-18-2009, 01:09 AM
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yea it's my moms car. they also tried charging $600 for front brake pads i said hell no at least let me do those.
Old 11-18-2009, 07:59 AM
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Sorry to hear about your problem. I'm surprised that MBUSA wouldn't take responsibility.

The only way I can own my three Benzes is because I work on them myself. The Stealership is only for parts I can't find mail order. I can't remember the last time I let them work on one of my cars.

The alignment was last month or a year ago?? I'm on some Benz forums that might be able to help here.
Old 11-18-2009, 08:14 AM
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thomasian, if you can give me some more details... ive got some family that works at Mercedes i can talk to.

Do you know which dealership it was? Sahara & Tenaya?
Old 11-18-2009, 10:58 AM
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Originally Posted by mramay
Sorry to hear about your problem. I'm surprised that MBUSA wouldn't take responsibility.

The only way I can own my three Benzes is because I work on them myself. The Stealership is only for parts I can't find mail order. I can't remember the last time I let them work on one of my cars.

The alignment was last month or a year ago?? I'm on some Benz forums that might be able to help here.
the alignment was oct. 2008. I've never seen an alignment so bad, the inside of all four tires are worn down almost to the metal.

Originally Posted by xxrillixx
thomasian, if you can give me some more details... ive got some family that works at Mercedes i can talk to.

Do you know which dealership it was? Sahara & Tenaya?
I believe it was the henderson one by our house, off autoshow drive. but the alignment and all that other stuff was done at the MB in laguna
Old 11-18-2009, 11:07 AM
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You should see the description of the Level 1/2 Inspection for my girls' Mini Cooper S (BMW) from the dealership...
Inspect this
Inspect that
Check this
Check that
So on and so forth
...$600 bucks.

What douchebags!!!
Old 11-18-2009, 11:11 AM
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Originally Posted by ss.slp.ls1
You should see the description of the Level 1/2 Inspection for my girls' Mini Cooper S (BMW) from the dealership...
Inspect this
Inspect that
Check this
Check that
So on and so forth
...$600 bucks.

What douchebags!!!
haha just for inspection?
Old 11-18-2009, 11:13 AM
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Originally Posted by hlaalu
haha just for inspection?
Yeah, I was literally laughing at the list, it's long but everything is check/inspect...they don't do ****.
Old 11-18-2009, 11:57 AM
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all car makers suck for one reason or another....this is why gm sucks...camaro is brought in for the tsb on the roof bubbling. dealer states that it is a manufacturer defect in the laminate of the roof. given the number to gm corp. claim denied b/c of mileage when the dealer states that mileage was not a factor. I will never by another gm again. just be happy your driving a benz.
Old 11-18-2009, 01:55 PM
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Submitted a question on BenzWorld to see if the folks there know a path forward on this. I'll let you know.
Old 11-18-2009, 02:08 PM
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I've heard ALOT of horror stories involving "high-end" brands and maintenance..is it REALLY that bad???
Old 11-18-2009, 03:00 PM
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If you can get out of a Mercedes service bay for under $500, it's surprising. $1,000 is more normal. But... these are fabulous cars and if you don't do the maintenance, like any machine, they don't work well. The newer Benz's are Very expensive - $500 brake jobs are common, the electronic/air front struts are $1,400 each, and don't ask what it costs to repair one of the seven (7) computers in the car.

I have three 1987 Mercedes, one 560SEL (4-door) and two of the 560SEC's (2-door coupe). The lowest mileage is an SEC at 192,000, the SEL is at 252,000 miles and they run GREAT. I just drove back to Vegas from Phoenix last weekend and really had problems keeping the SEC under 80mph. It is soooo easy to do 100mph in these cars!!

One nice thing is that these cars have been extremely well engineered and they are designed to be able to come apart. Not much is welded/crimped together, most of it disassembles, which a DIY'r like me appreciates.
Old 11-18-2009, 03:34 PM
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I heard the SLK 320's have a very bad maintanence record...
Old 11-18-2009, 07:05 PM
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Originally Posted by SS#2906
Doesn't seem right Tom, they serviced the vehicle themselves. If it's still under warranty they should have no issues with the repairs.

That's why I do all my own work on the Bimmer, well that and my extended warranty expired last April!

They are all rip offs.
I work at a BMW dealership, go ahead and pm me and we can set you up with a service appointment.



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