Craig Gibbs

All i can say is i like the product but the customer service is the worst ive ever dealt with.. Long story but in a nutshell 3 out of the 4 came damaged in shipping . Called Iforged, no answer or return call. Emailed Iforged ,no response for 2 weeks. Told i was on my own with the damaged wheels.I threatened a charge back on my credit card and then they fixed them and here they are along with the new Mickeys and Hankooks for the front.
Free advise , dont ever buy **** from IForged . This whole process took just about 3 months.. Here are the pics.






IMG]http://i37.photobucket.com/albums/e68/craiggibbs/2011-07-21_17-28-20_991.jpg[/IMG]

blownnova

iTrader: (10)

I bought some wheels from Centerline in Sept of 2010, and after calling 1-2x a week, worried I would get lost in the system or worse they go out of business and then be really screwed, I finally received the centercaps that I was short a month ago! 10 months later! WTF
And they didn't even do a very nice job of polishing at $400a wheel I expected more.

carlos64030

iTrader: (5)

Granted, the wheels may not have been packaged sufficiently to protect them from shipping damages, but why didn't you go after the shipping carrier?

TAEnvy

iTrader: (2)

Did you go straight through Iforged?

If so you may consider going through a vendor. I think tony (Nineball) sells them.

Craig Gibbs

I did .. UPS told me Iforged has to make the claim. Iforged insured them and just didnt want to deal with it. I was phucking pissed.

Craig Gibbs

I didnt go through Tony(Nineball) . I used another dealer here in Houston that orders them all the time..It wouldve made no difference..

Craig Gibbs

This is the **** i received..

mac62989

iTrader: (1)

They do look good but I wouldnt be able to wait that long.

SpinsB

iTrader: (5)

they on the car yet?? pics

MeentSS02

iTrader: (11)

I was warned about IForged's customer service way back in the day (like 2005-ish) when I was looking at their wheels - it looks like that hasn't changed.

The end result sure looks nice though.

98-mongooSSe

iTrader: (2)

That sucks man. After 3 months, I'd be pissed too......but those do look badass!!!! Great choice on the finish! That's the exact wheel I want minus the rivets. Can't wait to see em mounted up.

Shay

djfury05

iTrader: (30)

Man they look great! The service and product delivered does not surprise me though. I have seen countless threads about I-forged arriving damaged and then getting replaced and the customer is happy in the end because they are badass. You'd think they'd some how pull their heads outta their asses by now.. sheesh

Wing Zer0

iTrader: (3)

Looks real good bro. You ain't lying about the customer service.lol I'm almost afraid to send mine in
Probably be best if I waited till I put my whip away for the winter, then send mine.lmao Anywho, I know once you get them badboys mounted...it will all go away.

whytryz28

iTrader: (28)

Oh man do those wheels look good tho lol

Craig Gibbs

I was going to get them mounted today(friday) but tropical storm Don came in and its raining like a **** and we all know drag radials and rain is not good.. It will be next week..

Thanks for the kind words everyone..I hope they look good on the car..

Craig Gibbs

Iforged is looking for a customer service rep on they re Facebook page now..LMFAO..

LS6427

iTrader: (2)

Very nice wheels. I just requested a price for their Trial, Classic and those Astras.....polished. (2) 18 x 9 and (2) 18 x 11

Can you tell me approximately what to expect for pricing?

.

Dr Tran

iTrader: (10)

I've talked to tony when a little nick on my wheels was there when I opened them. He said its actually really common. I decided to just keep mine, and no one can see it. Tony said he has gotten HRE's before with those little spots. All its takes is a light bump to do it.

Snake_Skinner

iTrader: (12)

^ X2 on the approximate pricing plz, PM me if you prefer.

Iforged are one of my favorite high end wheel dealers b/c they are one of a few that offer a chrome finish in a nice 5 star/split 5 star and b/c of this I've really been eyeing the Iforged Aeros so this post is a bit of a let down. Who wants to pay high dollar for high end wheels and then know there going to get shipped poorly, arrive damaged, and then hassle with poor customer service just to make it right.

The wheels look amazing though and the finished product is guaranteed to be even more amazing, no worries!

whiteheartbeat

iTrader: (4)

Those are really nice but i'm surprised how they're packaged for such an expensive wheel! My Pro Comp wheels (cheap compare to Iforged) for my truck had a real nice plastic protecting ring on the lip of the wheels when i got them, even if dropped nothing would really happen! Sad how they send them out and about the customer service!!!