Is VinylGuy / Brent Franker still in Business?
 

:confused:
I placed a order almost 2-weeks ago & I've gott'en no response from multiple emails on pre-order questions or order confirmation or post order deletions. I am going to have to get what I want elsewhere from other sources.

Anyone know if he is still in business or "on the lame"

He was busy a while ago when i did the berger panel and I decided I didn't want to wait so I found some other place....the chrome is slightly yellowed and discolored and 2 of the letters are already peeling. I've installed about 5 of these and mustangs and camaros so I know what I'm doing. These were 6 months old or less, not happy, wish I could remember where I got them.

Needless to say, about a week ago I ordered some from brent, I haven't heard anything either, but I'm not worried. If he planned on no longer taking orders, he would close the site down, he is trustworthy. Keep in mind he is doing this himself on the side and providing higher quality for less than you'd find anywhere else. After my last set from "somewhere else" I don't want to buy from anyone else.

Thanks for the reply.
I decided to get a couple items; center wheel cap overlays & rear tail inset from www.autografics.com in texas. I will hold off on the other items, but I am getting antsy for the caliber decals.
If he would just send a confirmation, but absolutly nothing to multiple emails over the past 2-weeks.

I've done business with Mr. Franker quite a bit in the past year. He's a great guy. Usually he's great with communication. However, he hasn't responded to any of my emails either... Anyone know him locally? Phone number or anything that could maybe direct his attention to these unanswered emails.

Communication is key to doing business.
If you want some better communication for the Firehawk or other vinyl work, send me a note. There are other resources who respond, ...

Please let me know; I beat the keys surfing for as much info. as I can track down. I always seem to find new things in old places.

Brent is an F Body enthusiast and a stand up guy. I heard he has been very busy lately as well, but he sells high quality vinyl at a decent price and if you don't mind the wait, you wouldn't have to worry at all in your dealings with him.

Shoot him an email, he's really great about custom vinyl work. I just got the full set of decals for my Firehawk from him a few months ago.

I have emailed; as I stated.
Before the sale questions (no response) Twice w/in a week.
I took a chance & placed order & paid for it; asked for a confirmation. (again twice)
Post sale after a week; again asking for confirmation.
Then severl days ago deleting several items from the order, I got from other places.
How patient should I be & blind faith with my money with no confirmation or response.
I have purchased the brass gears for the headlight motors from him in the past; so I have had dealings in the past.

Oh he'll reply, ..., eventually, ..., just might take a few weeks, ...
No doubt he makes some good stuff.
But there are a ton of threads about this situation over the last couple YEARS.

Brent is the man, Everything I have ordered from him has been top notch. If you need it immediately, You probably should look elsewhere, Frank isn't doing this to make a living, But His quality is top notch.

Why would you pay without obtaining a line of communication first? Lol.

Last time I bought some stripes from him it took about a week or so for him to reply.

I had purchased from Brent F. before & thought he was upstanding individual.
I took a chance on faith of individual.
Know I have gotten allot of response, (after the fact) from many who recently had same problem.
I will probably be initiating a refund process.

he used to post here on the regular, guess hes not into fbody's as much anymore or way too busy, which is hurting him if hes failing to reply to his biz. deals. i contacted him about 3 mo. ago. still no reply

I ordered some stuff about 2-3 months ago and got them in like 2 weeks

I ordered some stuff from him a few years ago. He e-mailed back and everything saying thanks for the order. Took me about 2.5 months at least to get it, he didn't return saying he was busy with a lot of hours at work. I have no problem with him being busy, but 2.5 months for 4 stickers seems much... It was just 2 SS stickers, and an objects in mirror sticker.

vinylguy
 

I'm in the same boat.Ordered and payed for some decals two weeks ago and no word from him after countless e-mails. Not a good way to do bussiness,but have heard good things about him.Come on Brent I need my decals!

If he is busy then maybe it would be better to close site and not offering any service. Once you decide to sell an item...that's business, and business need effective communication. If I were the OP I would move my business some place else.

FYI copied from Brent's website: