Carputing's (Ls1-Edit) Customer Service
 

I just have to say, Carputing has been top-notch, so far.

I had a problem with my cable (stuff happens <img border="0" title="" alt="[Sad]" src="gr_sad.gif" /> ). They told me to just send it in.

I expressed mailed it to them, hoping for a quick turnaround.
Well,they received it on a Saturday, when Dave was out of town. Monday was a Holiday (for some... Veterans Day).
Yet, they had it either repaired or replaced and sent out on that Tuesday. I received it Thursday!

You couldn't ask for better service! <img border="0" alt="[cheers]" title="" src="graemlins/gr_cheers.gif" />

Also, so far, from most instances I can tell, they are VERY consistent with their initial delivery standard of two weeks on the cable and software. They continue to enhance and upgrade it as well.

In addition, they have a VERY active email list where interested customers and even the developers of the program discuss tuning issues and field many questions.

Great JOB guys! <img border="0" alt="[judgement]" title="" src="graemlins/gr_judge.gif" />

Re: Carputing's (Ls1-Edit) Customer Service
 

Hey mike email me at scottyrm3s@yahoo.com I am going to be going to fast and just have some questions to ask you, Thanks man.. oh and yes the car is running but im going to the f1 because my motor need more boost.lol

Re: Carputing's (Ls1-Edit) Customer Service
 

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by scott ws6:
<strong>Hey mike email me at scottyrm3s@yahoo.com I am going to be going to fast and just have some questions to ask you, Thanks man.. oh and yes the car is running but im going to the f1 because my motor need more boost.lol</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">u got mail... <img border="0" title="" alt="[Big Grin]" src="gr_grin.gif" />

Re: Carputing's (Ls1-Edit) Customer Service
 

Well, I wish they would get back to me!! I paypal'd my payment on Friday and emailed the scanned order. It got bounced because their email didn't have enough space, I guess. I've sent them 3 emails asking about it, no response.

- Dug

Re: Carputing's (Ls1-Edit) Customer Service
 

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by ChevyNo1:
<strong>Well, I wish they would get back to me!! I paypal'd my payment on Friday and emailed the scanned order. It got bounced because their email didn't have enough space, I guess. I've sent them 3 emails asking about it, no response.

- Dug</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Subscribe to their email list and put Ken's name in the subject:

http://www.ls1edit.com/mailman/listinfo/ls1edit

Hope that helps...

Re: Carputing's (Ls1-Edit) Customer Service
 

I sent them an email with your email addy and told them you said their email box was full... and a link to this thread.

Later...

Re: Carputing's (Ls1-Edit) Customer Service
 

mike didnt get mail.... scottyrm3s@yahoo.com

Re: Carputing's (Ls1-Edit) Customer Service
 

Thanks for the help . . . for some reason Dave's email to me was delayed, but it showed up!

- Dug

Re: Carputing's (Ls1-Edit) Customer Service
 

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by scott ws6:
<strong>mike didnt get mail.... scottyrm3s@yahoo.com</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">I sent another... it has my phone number in it. <img border="0" title="" alt="[Smile]" src="gr_stretch.gif" />