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How do i get ahold of Racetronix

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Old 10-29-2018, 08:36 AM
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Default How do i get ahold of Racetronix

They have calling restrictions on their phone number listed on their site, id like to fix a purchase i went through with this weekend?
Old 10-29-2018, 09:45 PM
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I had very good success as late as today. Talked to a voice on first call. Second call got a voice again - tech support.

You have to give them a chance to respond. You can also email a question.
Old 10-30-2018, 10:38 AM
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Try via email if they wont pick up the phone.
Old 10-30-2018, 11:23 AM
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If call is about a return I would email to get the date on record. For some things you only have seven days.

You can continue to call but the email verifies first point of contact.
Old 10-31-2018, 06:48 AM
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I emailed them 5 days ago from today, i may have to just wait longer i suppose
Old 10-31-2018, 07:37 AM
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Be persistent.

There is a "contact vendor" on this forum as well. No matter how frustrated always be civil.

I called yesterday to verify an order. They answered on third ring. I am no body special and not a business.

Are you using this contact form? I don't see any restriction on this form about calls using the phone number at bottom of page.

http://racetronix.com/contact/

Last edited by dlandsvZ28; 10-31-2018 at 07:42 AM. Reason: Add link and edit content




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