TSP House brand Rods & Crank
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TSP House brand Rods & Crank
I have search but have not found any info, Does anyone here have any experience with the Texas Speed House brand cranks and Rods, I am building a 416 N/A Stroker and there kits are Priced right. Any input would be greatly appreciated.
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#10
Good luck getting your parts in a timely manner from them. They act like they stock that stuff and they dont. I waited weeks for my rotator and despite being lied to several time I ended up getting a refund. I will never do business with them again. Just my .02
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Me too. I ordered and got charged for Callies rotating assy. in Nov. before Thanksgiving 2011.Got the run around for six months and nothing.Ordered from Speed inc.in early May and got it before June cancelled my order from TSP and had a big ordeal getting my refund and I've been a repeat customer that has spent somewhere between 12 to 20k over the past 5 to 6 years with TSP. I was not very happy with their customer service as they didn't seem to care.They use the first place I call when I needed something but not anymore.
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Me too. I ordered and got charged for Callies rotating assy. in Nov. before Thanksgiving 2011.Got the run around for six months and nothing.Ordered from Speed inc.in early May and got it before June cancelled my order from TSP and had a big ordeal getting my refund and I've been a repeat customer that has spent somewhere between 12 to 20k over the past 5 to 6 years with TSP. I was not very happy with their customer service as they didn't seem to care.They use the first place I call when I needed something but not anymore.
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Oliver you were given the option to change cranks multiple times because we were getting the run around from Callies. I was very nice to you every time on the phone and we gave you the option for a refund MANY times. Your money has been refunded, and the refund has been explained multiple times. We forgot to refund the shipping which we apologized for and had refunded as soon as we were aware. I don't understand how it seemed like we didn't care when I apologized on the phone profusely for Callies because they can't get us a crank in a decent amount of time. I apologize we had this issue but you were given MULTIPLE options to get out of the situation, none of which you chose until 6 months later. We truly appreciate your business a lot but this was not a true account of how things went.
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I would like to chime in on this since I do all of our stocking orders for all rotating assemblies that we sell, as well as use in our engines. The crank that we received was in fact boxed incorrectly. The 4.125" stroke crankshafts have been next to impossible to get from Callies, at least for us. I won't point the finger as to whom is to blame on that because I don't know who is not supplying it to us. We have literally been waiting for over 6 MONTHS for the 4.125" cranks to come to us. We don't work on the "who cries the loudest" method. We work on the who ordered first method. Trust me when I say that I would love nothing better than to supply you with a crankshaft. I am absolutely stunned that a manufacturer would completely throw one of their largest LSx customers under the bus. I just ran a complete report of what we purchased from Callies last year, and we used six figures worth of their product. After how they have treated you and us on this transaction, we will not be offering Callies products any longer.
We try our best to stock a LOT of items, and we are at the mercy of the manufacturers. We have been supplied with false timelines multiple times on Callies products, and now they are lying to our customers to protect their behind. We will not do business with a manufacturer that goes out of their way to lie just to protect themselves. The worst part is we have lost a great customer in the process. They tied our hands and then cost us a customer. That's not okay.
I am sorry about how all of this has transpired. This is NOT how we do business, and it should not be how a manufacturer does business. I'm guessing the Callies inventory will be ramped up quite a bit because they just lost one of their top LSx accounts.
Trevor
Texas Speed & Performance
We try our best to stock a LOT of items, and we are at the mercy of the manufacturers. We have been supplied with false timelines multiple times on Callies products, and now they are lying to our customers to protect their behind. We will not do business with a manufacturer that goes out of their way to lie just to protect themselves. The worst part is we have lost a great customer in the process. They tied our hands and then cost us a customer. That's not okay.
I am sorry about how all of this has transpired. This is NOT how we do business, and it should not be how a manufacturer does business. I'm guessing the Callies inventory will be ramped up quite a bit because they just lost one of their top LSx accounts.
Trevor
Texas Speed & Performance
#15
I was following a build on another forum and the guy waited 7 months for his Callies 4.0" dragon slayer crank. Livernois ordered it in early October '11 and it arrived about a week ago. He mentioned others had been waiting for their Callies cranks from July '11.
http://forums.corvetteforum.com/1580872708-post181.html
http://forums.corvetteforum.com/1580872708-post181.html
Last edited by anthony soprano; 06-19-2012 at 09:53 PM. Reason: spelling
#16
K1 is my guess or some other lower priced option
I'm sure Callies will be just fine...LOL there is always someone else willing to ***** parts out so dont fret about Callies inventory any
I'm sure Callies will be just fine...LOL there is always someone else willing to ***** parts out so dont fret about Callies inventory any
#17
I can vouch for Callies taking a long time to ship. I ordered a Callies Magnum crank (4.10") , and it took months for them to ship to Charlie Williams at RPM Motors. Turns out the crank didn't measure up to Charlie's standards, so he sent it back and I had to wait another few months to get another one.
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I bought an Eagle crank for my stroker, got it for $700 shipped and it arrived three days after I ordered it but Eagles are junk, don't measure up right and leak from the rear plug just ask anyone on here! I haven't had a single issue with mine, glad I didn't wait 2, 3, 8 months to a year for a Callies!!!