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Old 07-08-2006, 12:28 PM
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Thumbs up Patriot Heads, great guys

I lost a retainer when i was putting my motor together this week so I called up Patriot on friday...

long story short I had a new titanium retainer to my door today free of charge!
Old 07-08-2006, 02:20 PM
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I agree! I messed up a valve seal and they sent me a new one for free.
Old 07-09-2006, 09:40 AM
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Originally Posted by Bill @ Hi-Flo Turbo
I lost a retainer when i was putting my motor together this week so I called up Patriot on friday...

long story short I had a new titanium retainer to my door today free of charge!

Must be a nice feeling to get outstanding customer service like that? I hope you guys at Hi-flo learned a thing or two from it!
Old 07-09-2006, 10:29 AM
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I thought you had some kits to build Bill....
Old 07-09-2006, 07:37 PM
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Originally Posted by Bill @ Hi-Flo Turbo
I lost a retainer when i was putting my motor together this week so I called up Patriot on friday...

long story short I had a new titanium retainer to my door today free of charge!
Yep same thing happened here, Gunnar is the man
Old 07-10-2006, 09:13 AM
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Thanks guys. We always work hard to provide great customer service.
Old 07-10-2006, 10:52 AM
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Gunnar has always been helpful when it comes to their product.

Originally Posted by Bill @ Hi-Flo Turbo
I lost a retainer when i was putting my motor together this week so I called up Patriot on friday...

long story short I had a new titanium retainer to my door today free of charge!
Old 07-10-2006, 05:36 PM
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I guess I missed out on that great customer service.

I had to shell out quite a bit to replace the oversized springs that they used in the first revision of their 5.3L heads. The rocker arms were pushing against the side of the springs/retainers. The problem was well known by PP (as they started using tapered springs in the next revision) but the customers who purchased the faulty setup were never notified. After replacing them I contacted PP to find out what the deal was. They said they knew about the issue and that if I had contacted them first, they *might* have been able to help. Wasn't that convenient?



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