ET Performance's service is GARBAGE!!!! RESOLVED
 

This will be the third time, and after (if ever) I get my heads it will be the last time I ever deal with them.

Rewind to the end of 06 when I was building my 449, After waiting 3 months of hearing "next week" I finally receive my LS7 heads and am finally able to get my motor together.

Get everything running, wonderful I have a valve float issue, send the heads back to get Ti valves installed and after 2 MONTHS of hearing "next week" I finally get my heads back so I can yet again actually drive my car. I guess they had to go mine the titanium to make the valves.

Now im switching my setup and going boost and after making it very clear to Cary that I was hesitant about even dealing with them again I (like an idiot) listened to and I quote "We have them in stock just send your old heads back so we can switch the valves and we can get them out."

WELL, 9/20 They were suppose to be done and able to ship and low and behold nothing ever happened and now there is no response about where my heads even are.

I was hoping to be able to get my car done for the LSX shootout but yet again ETP is fucking my build up.

Thanks a lot guys.

:nono:

I map quested directions, its only about a 9 hour drive. Maybe I should just drive up to get them, god knows they are to busy to ship them to me apparently.

I'll make sure to send an email to them about this thread and what happened to those heads. It helps me a great deal if you pm me your personal information with dates.

Liked the sig picts but way over limit, bogs the system down.

???
 

Jordan,

You need to contact Mike. We have been communicating from the start of this. I don't believe that I have ever spoken to you personally. I sent Mike an email today. You can discuss that with him. I think there is a misunderstanding.



Cary

Cary,

Replied to your e-mail sent today. Here's a history:

The last e-mail I got from you was on 9/20 at 4:38 PM. You said:
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I have his old heads sold for xxxxx accept?? or not??

His new heads can go out Monday (9/24). Cam specs please>?

Best Regards

Cary Chouinard
Director of Engineering
ET Performance Inc.
248-668-9390 office
248-668-9380 fax
734-658-1676 cell
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I replyed to you on 9/20 at 5:34pm and said:
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Sell them.

Cam is an FI cam. It is xxx/xxx/xxx xxx lobes. xxx CI

What is the $$ difference then? Ship COD?

Mike
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I sent e-mails to you on 9/24 and 9/27 asking status and got nothing back. Jordan was anxious to get this going and I told him that I had not heard from you. Unfortunately we're now past the point of making the shootout. You said the heads are ready to assemble so go ahead and ship them asap and give me the COD amount and tracking number.

Mike

Let's call this resolved when we actually receive the heads. I spoke with Cary and they should ship out next week.

No problem, will keep an eye out for a follow up post when they are shipped.

mmm
 

shipped today

thanks for your patience. I am sure you will be happy with your new cylinder heads.

Thanks Cary :chug::D

Next we can talk about my own little project :secret2: