Anyone have experience with Gearwrench returns.
#1
Anyone have experience with Gearwrench returns.
I bought a set of Gearwrench brand ratcheting open ends and several of them have totally broken on the ratcheting side. I bought them online brand new. Is it possible to take them into sears or somewhere else that sells Gearwrench brand tools?
#3
TECH Resident
iTrader: (7)
Did you abuse them? (not being a dick) I have abused the **** out of mine several times, even using 2 wrenches for leverage and haven't managed to break one yet. Neither has my dad and he works on heavy equipment all day. Hell I have never heard of one breaking.
But yes, like mentioned above, sears will cover it.
But yes, like mentioned above, sears will cover it.
#6
Launching!
iTrader: (8)
the local sears hardware sells the gearwrenches and they told me to send it to the manufacturer for evaluation and replacement. I broke the open end on a small wrench (1/4" or smaller) trying to remove a battery bolt. There is no way it should have broken. I have yet to screw up the ratcheting end though and I use them in the most rediculous ways.
#7
On The Tree
iTrader: (9)
What ever you do don't tell them you use any of the tools they warranty for your job. Sears will not warranty the tools no matter what they are. Sears is more geared for the at home do it yourself person not commercial use. They can refuse to warranty them if they are used for your job. Just a word of caution.
Trending Topics
#9
TECH Fanatic
thats crazy. i use mine everyday installing grille guards nerfbars etc and mine are fine. the ratcheting part locks up every now and then but a good toss on the floor solves that. on the good side the SnapOn truck comes to work every tuesday and will replace anything he sells. even if i buy it somewhere else.