How hard is it to paint one fender? (rant)
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TECH Apprentice
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From: College Station
How hard is it to paint one fender? (rant) Obviously pretty hard. My car has been in the shop for almost a month now going back and fourth because no one in Bryan/ C/S can paint anything with out leaving trash or runs in it. It going back AGAIN the Tuesday after Christmas to have the sail panel, rear fender and bumper painted. The sail panel has HUGE scratches all over it from where they ground it down to get it to sit right on the top of the quarter ( which kinda tells me something else is not right). The paint looks ok, but feels like sand paper. When your up close to it theres little specs ALL OVER the place. Same with the bumper ( which is peeling in some places from too many coats of paint im guessing). Also, weather striping along the sail panel is hanging down and neither of the side marker lights on the bumper are pluged in... 
And whats up with WS6 badges?? they have replace it 5 times and the one they have one there now it still broken!!
I called progressive after I picked it up and told them about it. He told me their guys went and looked it over b4 I picked it up and said it looks perfect. Im thinking they are blind or looking at the wronge side of the car cause I can see the **** from my two story apartment!!
I really want to find a shop on my own and do it and not take it back to one of their net work shops. Progressive tells me my ONLY option now it to take it back to the previous shop. Is this true?
If anyone had a camera phone the can upload pics i can snap a few shots. you'll see im not exaggerating at all!
Some advice on what to do would be awsome. thanks.
And whats up with WS6 badges?? they have replace it 5 times and the one they have one there now it still broken!!
I called progressive after I picked it up and told them about it. He told me their guys went and looked it over b4 I picked it up and said it looks perfect. Im thinking they are blind or looking at the wronge side of the car cause I can see the **** from my two story apartment!!
I really want to find a shop on my own and do it and not take it back to one of their net work shops. Progressive tells me my ONLY option now it to take it back to the previous shop. Is this true?
If anyone had a camera phone the can upload pics i can snap a few shots. you'll see im not exaggerating at all!
Some advice on what to do would be awsome. thanks.
TECH Enthusiast
Joined: Mar 2003
Posts: 740
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From: Pearland, Texas
your biggest problem is having progressive.
You DO NOT have to take your vehicle to a shop specified by an insurance carrier.
State laws in Texas say you can take your car to your shop of choice. Since you've already had the work done, you may have to keep returning to that shop.
Our shop has quit taking Progressive claims because they do not pay for anything.
sorry about your problems.
You DO NOT have to take your vehicle to a shop specified by an insurance carrier.
State laws in Texas say you can take your car to your shop of choice. Since you've already had the work done, you may have to keep returning to that shop.
Our shop has quit taking Progressive claims because they do not pay for anything.
sorry about your problems.
Thread Starter
TECH Apprentice
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From: College Station
yea the only thing keeping this going is their 100% customer satisfaction garauntee. I really dont think im being picky at all, I just dont want to be in a bad mood everytime I warsh my car!
I wouldn't say you're being picky at all. The only thing I'd say tho is that the specs might be able to be taken out by claybarring, but you gotta wait awhile before doing that to let the paint cure, in that amount of time they might refuse to fix it if the claybar doesn't help. When I had my front bumper, hood, spoiler, and ground effects painted they had to blend the rear bumper, front fenders too. I took my car back a few times to the shop that did it because the first time they had fuzzy spots where the black wasn't a sharp line and the paint bled into the red. The second time, I noticed there was wrinkles in the clear coat. Supposedly they "buffed it" and it never fixed the problem. I figured this spring I'd just wet sand and see if that levels it all out. But definitely man, nothing wrong with being picky when you are paying someone to make your car look good. 
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From: Charlotte NC...but a Jersey boy till death
I doubt if you go to a different shop I progressive will pay them. Right now the shop is probably (more then likely) doing the repair/cleanup work for free since they messed it up. If you pulled out they would want to get paid cause they would say that they did a great job, and then the new place would want to get paid more cause they would say the first placed messed up more then cosmetic and they will have to do big bucks of repair.
I know NJ and NC law say you can take your car anywhere, but you probably should read alittle deeper because it probably says once you pick a place its the place unless there is a HUGE problem or they ok, and if they (progressive) says the car looks great...then they are gonna tell you to keep it there.
I know NJ and NC law say you can take your car anywhere, but you probably should read alittle deeper because it probably says once you pick a place its the place unless there is a HUGE problem or they ok, and if they (progressive) says the car looks great...then they are gonna tell you to keep it there.
since it's already repair (suppoable) your going to have to take it to the same shop unless you take another route. the only other oppstion though is get lawyer's involved to have the car fixed right else were. I myself wouldn't take it back to the same shop though
Originally Posted by Teri9672
Our shop has quit taking Progressive claims because they do not pay for anything.
sorry about your problems.
sorry about your problems.
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From: College Station
Im going to take digi pics when I go home this weekend. You guys have to see this **** that they are calling perfect.
I really dont want to take it back to the shop, the guy is crooked and a lier. I hate talkin **** behind some one elses back but rather not **** the guy off who might be working on my car again.
Im going to call the BBB and see if tthis shop has any morks against them, maybe that will give me some leverage(SP)
thanks for the help fellas, Ill get picks posted as soon as i can.
I really dont want to take it back to the shop, the guy is crooked and a lier. I hate talkin **** behind some one elses back but rather not **** the guy off who might be working on my car again.
Im going to call the BBB and see if tthis shop has any morks against them, maybe that will give me some leverage(SP)
thanks for the help fellas, Ill get picks posted as soon as i can.
TECH Enthusiast
Joined: Mar 2003
Posts: 740
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From: Pearland, Texas
Originally Posted by Tech
Obviously, the shop is incompetent. However, you are stuck with them.
Progressive is crap insurance. My cousin hit my car and he had progressive. They sent my car to a shop and when I got it back the car was two different shades of red. They did fix the damage and I was happy with that but they didn't blend the color so it stands out really bad. I didn't see the car because while at the body shop the alt. went out and they towed it to the repair shop for me. They said that since I had the car taken to the repair shop it was like I said it was fine. They wouldn't have it fixed for me. I'm sure the quality all came down to Progressive and what they were willing to pay. They painted the car well it just didn't match
at our shop we give a lifetime guaranty with all our work. if that happened we would fix it for free no matter what. if it is their fault they didnt do a quality job then they need to fix it. its not up to progressive to say its perfect its not their car. i would raise some serious hell. also i would take alot of pictures of it.
Originally Posted by Teri9672
this might be true, but the shop is only going to do what the insurance company is paying them to do. If the insurance company isn't paying them for all the time they need, they may be sloppy. Our shop would just turn down a job if the insurance won't pay us to fix it correctly.
Originally Posted by N3V3RL8T
Obviously pretty hard. My car has been in the shop for almost a month now going back and fourth because no one in Bryan/ C/S can paint anything with out leaving trash or runs in it. It going back AGAIN the Tuesday after Christmas to have the sail panel, rear fender and bumper painted. The sail panel has HUGE scratches all over it from where they ground it down to get it to sit right on the top of the quarter ( which kinda tells me something else is not right). The paint looks ok, but feels like sand paper. When your up close to it theres little specs ALL OVER the place. Same with the bumper ( which is peeling in some places from too many coats of paint im guessing). Also, weather striping along the sail panel is hanging down and neither of the side marker lights on the bumper are pluged in...
And whats up with WS6 badges?? they have replace it 5 times and the one they have one there now it still broken!!
I called progressive after I picked it up and told them about it. He told me their guys went and looked it over b4 I picked it up and said it looks perfect. Im thinking they are blind or looking at the wronge side of the car cause I can see the **** from my two story apartment!!
I really want to find a shop on my own and do it and not take it back to one of their net work shops. Progressive tells me my ONLY option now it to take it back to the previous shop. Is this true?
If anyone had a camera phone the can upload pics i can snap a few shots. you'll see im not exaggerating at all!
Some advice on what to do would be awsome. thanks.
And whats up with WS6 badges?? they have replace it 5 times and the one they have one there now it still broken!!
I called progressive after I picked it up and told them about it. He told me their guys went and looked it over b4 I picked it up and said it looks perfect. Im thinking they are blind or looking at the wronge side of the car cause I can see the **** from my two story apartment!!
I really want to find a shop on my own and do it and not take it back to one of their net work shops. Progressive tells me my ONLY option now it to take it back to the previous shop. Is this true?
If anyone had a camera phone the can upload pics i can snap a few shots. you'll see im not exaggerating at all!
Some advice on what to do would be awsome. thanks.
I ended up taking it to our local Chevy dealership of my choice however because it was so unsatisfactory. Allstate covered that. Maybe you can tell progressive that you dont want to take it back to that one and see what they say TECH Enthusiast
Joined: Mar 2003
Posts: 740
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From: Pearland, Texas
Originally Posted by Tech
We never had that problem. We got a suppliment if they didn't give the proper amount. Book time is book time. Mitchell is an industry standard. If they are writing their estimates based upon that, it's their own fault if they can't product a quality product in the alotted time.
basically Progressive sucks.
TECH Enthusiast
Joined: Mar 2003
Posts: 740
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From: Pearland, Texas
Originally Posted by N3V3RL8T
What if I called alstate, which is my insurance co. and tell them progressive isnt paying to have it fixed right? Would that do anything for me?