Appearance & Detailing Interior & Exterior Appearance Modifications

VFN comes through

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Old Jul 17, 2007 | 12:07 PM
  #1  
davidws6's Avatar
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Default VFN comes through

After ordering a hood from VFN, it arrived in about 5 weeks.
When the truck backed up to my garage and the driver opened the door, I was very dissapointed to see the hood box OPEN !
After unloading the hood, I seen that a corner had been Smacked and looked to me like the upper and bottom panels were seperated at the corner.
I called VFN while the driver waited. The gal on the other end said, "Go ahead and accept it and mark on the receipt DAMAGED IN SHIPPING, then if you decide to send it back, call us?"
After taking it to 2 shops and receivieng estimates, I decide to send it back as the structural integrity had been degraded.
Boy did I get the run around, However they honored what that gal said and sent me another one.
Went and picked up the other one yesterday and It looks GREAT !
There are hardly any places that will need to be block sanded .

Thanks to VFN for sending another hood ! !
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Old Jul 17, 2007 | 12:20 PM
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ProjectCamaro's Avatar
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Default

I can't say I'm suprised that VFN stood up for their products and customers but it is still good to hear there are companies as good as VFN out there.
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Old Jul 17, 2007 | 08:06 PM
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From: Fleetwood,Pennsylvania
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I just got my sunoco hood today. I know fiberglass parts always need to be prepped before paint. I just wasn't that impressed with how the hood looks as of now. I like the design , just the finish to me looks horrible compared to some others that have this hood unpainted yet. But all I can do is hope that this thing turns out good.
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