Circle D - Warranty Update
Circle D - Warranty Update Wanted to let you guys know about our new warranty which started the first of this year. We have a new 1/3/5 structure for our Pro Series Billet Line. 1 year cut and clean or stall change at no charge. 3 year on manufactures defects, ie any failures to the pump, turbine or stator. And a full 5 year warranty on the billet parts. This includes the front cover, lock up piston and turbine hub. We are very proud and confident of our new billet parts and think this new warranty reflects the quality we put into our converters.
If you need a stall change past the 1 year, we can do it for $250 or less. And as always would love your comments or any questions...
Chris
If you need a stall change past the 1 year, we can do it for $250 or less. And as always would love your comments or any questions...
Chris
What would the warranty be for the lock up clutch if it needs to be replaced? Your top dollar converter is designed to be locked at WOT so is there a warranty on the clutches on the multi-disc? I'm not asking about warrantying a single disk if it's used out of it's designed purprose.
Last edited by mike13; Jan 11, 2013 at 11:12 AM.
The clutches fall in the 1 year span, under the cut and clean. The clutch is the one thing I can not control in the converter. If you have a single disk and abuse it or even have a multi and have a big pressure problem, the clutches will slip and burn. If we have a clutch problem it will show up with in 1 year. When we cut the converter you can tell if it was a bad clutch or bond or if it was an abuse or pressure problem. So I give you a one time free clutch replacement in the first year, as your free cut and clean. If it fails past that there would be the small cut and clean fee.
There are always special circumstances that require special rules. We are here to make you happy and try our best. But if something is out of our control, we try to be as fair as we can to get it fixed.
Chris
There are always special circumstances that require special rules. We are here to make you happy and try our best. But if something is out of our control, we try to be as fair as we can to get it fixed.
Chris
