Fuddle Racing Torque Converters
Fuddle Racing Torque Converters Fuddle Racing is proud to be back as a Sponsor of LS1Tech. Fuddle Racing built its name here on LS1Tech by first and foremost offering unparalleled customer service and support and backing it with top quality torque converters.
However, a few months ago, we ran into some problems. I will not go into great detail, but some of you already know that I had a couple of stays in the hospital, only separated by a short time, and was unable to run the business. As I was the only one working the customer service side of the business at the time, this crippled operations almost to the point of ending the business, which would have been terrible both for you and us.
We quickly learned, as any good business does, that we needed a change. Since then we have completely reworked and retooled the customer service operations at Fuddle Racing. We have added employees who have helped to bring our customer service to levels higher than ever before. We have a new dedicated customer service line at (801) 717-3451, and you can still reach me personally on my cell at (801) 368-9655.
As far as we know, all problems with customers during this time have been resolved. If you had an issue and were unable to contact us and need further assistance, please feel free to give us a call. Anyone who was forced by our absence to pay more or get less in purchasing from another company, our deepest regrets, and we wish you the best.
Here are a few examples of what people are currently telling us about our new customer service operations:
We are here to earn your support and business again. Thank you for your time and understanding.
John Cameron
Fuddle Racing Torque Converters
However, a few months ago, we ran into some problems. I will not go into great detail, but some of you already know that I had a couple of stays in the hospital, only separated by a short time, and was unable to run the business. As I was the only one working the customer service side of the business at the time, this crippled operations almost to the point of ending the business, which would have been terrible both for you and us.
We quickly learned, as any good business does, that we needed a change. Since then we have completely reworked and retooled the customer service operations at Fuddle Racing. We have added employees who have helped to bring our customer service to levels higher than ever before. We have a new dedicated customer service line at (801) 717-3451, and you can still reach me personally on my cell at (801) 368-9655.
As far as we know, all problems with customers during this time have been resolved. If you had an issue and were unable to contact us and need further assistance, please feel free to give us a call. Anyone who was forced by our absence to pay more or get less in purchasing from another company, our deepest regrets, and we wish you the best.
Here are a few examples of what people are currently telling us about our new customer service operations:
“Thank you! I really do appreciate the feedback. I think i have made my choice and will be giving you a call in a couple weeks for sure. I mean for that price, you guys are way ahead of the ‘OTHER’ company.”
“I just thought you should know ive been discussing converters with a few company's and it was a toss up between @#$% and yourselves and you guys have blown away the competition just in customer service if nothing else .... the fact you are willing to go out of your way to help/ make changes (ls front cover) etc to make your customers happy sets you apart from the competition.”
“Will do. thanks for helping me out so that I can make this friday's races!! Look forward to getting the car back down the track!! “
“I ordered my fuddle converter last Friday and it showed up today (Thursday). Thats what I'm talkin about.”
John Cameron
Fuddle Racing Torque Converters
Originally Posted by 1jfuddle
Anyone who was forced by our absence to pay more or get less in purchasing from another company, our deepest regrets, and we wish you the best.
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Welcome back John, cant wait to get your 3200 in thats in my garage.
I am going with A LOT more power now then what I thought I would have had when I orderd.
Its the base stall you sell, how much rwhp do you think it will handle with a deep pan, cooler? I forgot what you said it will take and can't find it on your site.
I am going with A LOT more power now then what I thought I would have had when I orderd.
Its the base stall you sell, how much rwhp do you think it will handle with a deep pan, cooler? I forgot what you said it will take and can't find it on your site.
Originally Posted by zspot98
That's what I'm talking about. This is a nice way to gain a solid customer foundation. Nothing like a company bashing it's competitors to make itself smell rosey? John, no need for this. Continue to stand behind your product by "offering unparalleled customer service and support and backing it with top quality torque converters" and I'm sure you'll be alright.
Originally Posted by JUICED96Z
Welcome back John, cant wait to get your 3200 in thats in my garage.
I am going with A LOT more power now then what I thought I would have had when I orderd.
Its the base stall you sell, how much rwhp do you think it will handle with a deep pan, cooler? I forgot what you said it will take and can't find it on your site.
I am going with A LOT more power now then what I thought I would have had when I orderd.
Its the base stall you sell, how much rwhp do you think it will handle with a deep pan, cooler? I forgot what you said it will take and can't find it on your site.
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Originally Posted by 1jfuddle
The power handling will really depend on how you are making the power. From your sig, I assume you are running nitrous, and that is pretty easy for the converter to take. The converter will pretty easily take you deep into the 10s and support in the 700 range with your setup. The only consideration to the Performance Series is that the HP/Street does have a considerably larger clutch that can even be locked at WOT. The larger clutch needs to be considered when the setup is making big off-WOT power like in the case of a stroker, or a blower.
Looking at ported stock casting heads that flow 265 cfm on the intake and 196 on the exhaust at .600 lift (might have that bumped up some) and going with a NASTY custom ground cam.
Not sure how much I will spray, I want to keep it all safe for the stock bottom end.
Think I am still ok for a season or two?
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Originally Posted by JUICED96Z
Looking at ported stock casting heads that flow 265 cfm on the intake and 196 on the exhaust at .600 lift (might have that bumped up some) and going with a NASTY custom ground cam.
Not sure how much I will spray, I want to keep it all safe for the stock bottom end.
Think I am still ok for a season or two?
Not sure how much I will spray, I want to keep it all safe for the stock bottom end.
Think I am still ok for a season or two?
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Originally Posted by 1jfuddle
My only concern would be changing to a bigger stall speed to match the new cam's powerband. Remember that restalls are free under warranty, so take advantage of that if you need to. If you want to talk more in depth about stall speed, give me a call or shoot me a PM and we'll look into getting a restall going. Now is the time to do it if the converter isn't in the car yet.
LOL yeah its still in the box.
Once I decide on a cam an heads then I will give you a ring on the stall speed.
Youre a very lucky man if people respect you as a business after what you did to some. I however, will not. I just wanted to you let you know how i fell after i couldnt get a hold of you and you never called me. Thats all, thank you.
good luck john. hope you can hang after everything that has been done.
i had one of your convertors in my old car. but after reading every thing i have i think ill ber putting one of those red convertors in my new car
i had one of your convertors in my old car. but after reading every thing i have i think ill ber putting one of those red convertors in my new car
Originally Posted by 99ccz28
Youre a very lucky man if people respect you as a business after what you did to some. I however, will not. I just wanted to you let you know how i fell after i couldnt get a hold of you and you never called me. Thats all, thank you.
Yes customer service is everything , Thats why we are available from 9 AM till 1 AM monday thru sunday , We at PerformaBuilt welcome fuddle back to the forum competition is good and there is room for everyone!
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Last edited by performabuilt; Dec 11, 2006 at 11:46 PM.
im interested in seeing how this round goes. im going to get a converter soon and will be watching how you guys come back, but im still not convinced as of yet if i would buy from you at this moment due to the past few months, also i was looking at your website and cant find any prices, what will prices be like for the return?
can any one post pics of their converters?
can any one post pics of their converters?
Last edited by Hennytime; Dec 11, 2006 at 11:50 PM.
