Dealorship Woes
Dealorship Woes Ok, on May 10th, I bought my 99 Formula Firebird used from Shaffer Ford in Cumberland, MD. Well the day I got it home, I noticed the passenger side window was having some trouble. SO a week later I took it back to the dealorship(which is like an hour away), they told me that they had put a brand new motor in the passenger side door, and that it just needed greesed up. Now jump forward to about a week ago, my window motor I know for positive is takin a crap on me. So I call them up, they say bring it up to them(another hour long drive, yay!) I take it up there today, they say that ya, the window motor is bad, and they proceed to tell me that they never put a new motor in the passenger side, they replaced the drivier side motor. I said that since this is a pre-existing issue from before the warranty was up(told me they couldnt sell me an extended warranty at the time of purchase). The general manager said they already fixed it once, and that they were not gonna fix it again. I told them that alll the previouse "repair" was just some greese that band aided the problem untill my warranty was expired. He said to bad and wouldnt even look or talk to me. he just sat there and stared at his desk. I am pissed, Do not ever deal with the asshats at Shaffer Ford.
Bad window motors are a part of owning an F-body. Welcome to the club! And BTW most dealerships don't put much warranty on a car that is 8 years old, and not certified. Sucks though...
Call the BBB. They told you they replaced and it just needed grease. They lied and hoped that it would last past the warranty which it did. Hire a lawyer to make a phone call to him and see how he reacts.
BTW, Ford sucks!
Jon
BTW, Ford sucks!
Jon
^ ya right hire a $200 hour laywer to fix a $59 part. that makes good sense to me. sorry buddy but just pick up a motor and swap it it's not that expensive. and isn't hard to do.
Originally Posted by aliwantsnss
Bad window motors are a part of owning an F-body. Welcome to the club! And BTW most dealerships don't put much warranty on a car that is 8 years old, and not certified. Sucks though...
eh, I was just pissed that I had to drive and hour just just for them to say they werent gonna do jack and **** and have them yell at me. But, I called ford up and complained, think that effects there star rating or whatever.
Originally Posted by dogger
^ ya right hire a $200 hour laywer to fix a $59 part. that makes good sense to me. sorry buddy but just pick up a motor and swap it it's not that expensive. and isn't hard to do.
Definitely file with the BBB.
