Is anyone else having trouble getting a hold of smallwood race development/
I had him spec out a cam for me and when I told him I wanted to order it, he fell of the face of the earth. His account has been logged into since then, so I'm not sure what the deal is. Guess I'll be ordering through someone else instead.
That is weird he's always been right on top of all my questions concerns and everything within hours e very well could be swamped not sure what kind of help he has yet. Buy from my experience a little wait is well worth the reward I've spent lots of emails and countless phone calls with Martin he ordered every part in my motor and most of them on my truck and not all at once either plus I'm never good at ordering something just because someone says I should so he always gives me the run down on what's good and why he's earned my business for life no doubt about it
That is weird he's always been right on top of all my questions concerns and everything within hours e very well could be swamped not sure what kind of help he has yet. Buy from my experience a little wait is well worth the reward I've spent lots of emails and countless phone calls with Martin he ordered every part in my motor and most of them on my truck and not all at once either plus I'm never good at ordering something just because someone says I should so he always gives me the run down on what's good and why he's earned my business for life no doubt about it
Trending Topics
I had no issues with my transaction but that was about 2 months ago. He responded to my emails within 24hrs. As others brought up I'm unsure how many people he employees. Hopefully nothing unfortunate happened to him.
Just thought here maybe he is on vacation or something I messaged Julio from alky control the other day got smessage saying he was on vacation for a week but then he messaged me from his personal email the next day
Everyone needs to step back and take a deep breath. He's one guy and he probably gets hundreds of e-mails, phone calls, texts a day. I know Ed Curtis had talked a while back about how people don't understand the volume of people you have to deal with on a day to day basis, and that doesn't even include the actual work you put in. Heaven forbid if you don't get a response back within a few hours, or even a couple days.
Everyone needs to step back and take a deep breath. He's one guy and he probably gets hundreds of e-mails, phone calls, texts a day. I know Ed Curtis had talked a while back about how people don't understand the volume of people you have to deal with on a day to day basis, and that doesn't even include the actual work you put in. Heaven forbid if you don't get a response back within a few hours, or even a couple days.
That's not what this thread is about and I don't think it's headed in that direction. Nice things have been said here. I'm just wondering if other people see the same things....
Josh,
What is your email address?
I apologize for anyone who has had trouble reaching me. My account here was frozen because I had forgotten to sign some paperwork from IB during my renewal.
I'm back on here though and trying to answer all questions, emails and phone calls.
I'm not trying to make any excuses, but I understand now how hard it is for guys that are a one man operation to keep all customers happy and up to speed.
Thanks for your patience and continued support.
What is your email address?
I apologize for anyone who has had trouble reaching me. My account here was frozen because I had forgotten to sign some paperwork from IB during my renewal.
I'm back on here though and trying to answer all questions, emails and phone calls.
I'm not trying to make any excuses, but I understand now how hard it is for guys that are a one man operation to keep all customers happy and up to speed.
Thanks for your patience and continued support.
Thanks!









