Comp Cams compensation for broken 918's
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Teching In
Joined: Jan 2007
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Comp Cams compensation for broken 918's They found a few bad batches, which should be posted on their site now. Anyway after talking to the VP's a couple of times I just recieved a check (which completely covered the cost of my repairs) from Comp AND 4 yes 4 free t-shirts! Actually once the ball started rolling a bit, they were very friendly and pretty easy to work with. They also said any rep that told people anything along the lines of sorry about your luck should be reported ASAP. Their policy states that with any problem of this nature it should be instantly directed to one of the VP's.
In short, they are working with people for the damage caused by their springs - within reason. Don't try and get them to pay for a broken spring that has like 30k miles on it, they should be replaced by then anyway.
In short, they are working with people for the damage caused by their springs - within reason. Don't try and get them to pay for a broken spring that has like 30k miles on it, they should be replaced by then anyway.
Glad they took care of you! Like I said before in other threads, their customer service is TOP NOTCH! 
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Originally Posted by Evans
They found a few bad batches, which should be posted on their site now. Anyway after talking to the VP's a couple of times I just recieved a check (which completely covered the cost of my repairs) from Comp AND 4 yes 4 free t-shirts! Actually once the ball started rolling a bit, they were very friendly and pretty easy to work with. They also said any rep that told people anything along the lines of sorry about your luck should be reported ASAP. Their policy states that with any problem of this nature it should be instantly directed to one of the VP's.
In short, they are working with people for the damage caused by their springs - within reason. Don't try and get them to pay for a broken spring that has like 30k miles on it, they should be replaced by then anyway.
In short, they are working with people for the damage caused by their springs - within reason. Don't try and get them to pay for a broken spring that has like 30k miles on it, they should be replaced by then anyway.
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Teching In
Joined: Jan 2007
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I guess they don't have them posted yet, it will be before long though. I bought these in January and were produced about a year ago. Another person was gathering info on batch numbers, I'll see if I can track them down.
The track with be after a few other things, I'm ordering a clutch and drag bags now. The some tires are next in line.
The track with be after a few other things, I'm ordering a clutch and drag bags now. The some tires are next in line.
Originally Posted by Evans
I guess they don't have them posted yet, it will be before long though. I bought these in January and were produced about a year ago. Another person was gathering info on batch numbers, I'll see if I can track them down.
The track with be after a few other things, I'm ordering a clutch and drag bags now. The some tires are next in line.
The track with be after a few other things, I'm ordering a clutch and drag bags now. The some tires are next in line.
Why not call Comp with your batch number and ask if they are in the affected batches? Have you pulled a cover to check on them even? If not, it's kind of ludicrous to just want a refund for some springs that you don't even know are bad.
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Originally Posted by Matt @ SDPC
Why not call Comp with your batch number and ask if they are in the affected batches? Have you pulled a cover to check on them even? If not, it's kind of ludicrous to just want a refund for some springs that you don't even know are bad.
And comp switch spring suppliers in january 06, so I'm not going to be running any more comp springs in my car. And I can see a few design differences on the pacs compared to the new 918's that would make the 918's weaker too. 
They're fine to use now.
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Joined: Dec 2005
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From: Midland, GA
Originally Posted by Matt @ SDPC
They're fine to use now.
No, but you could order from a vendor that sells through the springs fast enough that you're not buying a spring that was made over a year ago 
You can even ask the salesperson to tell you what batch number(s) they have on the shelf, then cross reference to one of the threads here or better yet call Comp and ask if that's part of the affected batches!
You can even ask the salesperson to tell you what batch number(s) they have on the shelf, then cross reference to one of the threads here or better yet call Comp and ask if that's part of the affected batches!
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WHIPPLE Superchargers, Procharger, Magnuson, Powerbond Sale, HPTuners packages!, Trickflow, AFR, PRC, CHE Trunion upgrade, $100 7.400" pushrod set, Custom Cam of your choice
Originally Posted by TA455
If someone was ordering the springs now, how could they be sure they were getting springs from the "good" batches? I would guess that some vendors might have the defective springs still in stock from orders placed before the problem was known. Has Comp instituted a recall/replace program for vendors to insure that the affected springs are pulled from the system?
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Originally Posted by Matt @ SDPC
Why not call Comp with your batch number and ask if they are in the affected batches? Have you pulled a cover to check on them even? If not, it's kind of ludicrous to just want a refund for some springs that you don't even know are bad.
